DigitalOcean Reviews

Digital Ocean has fantastic tools for web application development, and when things don't go quite right they have prompt, knowledgable support staff on hand to help.
Great stuff!

Date of experience: May 13, 2024

Ayman helped me with amazing customer service and so fast on reply! Thanks to Digital ocean for great service and products.

Thanks Ayman for helping and hope your managers see your great service to clients!

Date of experience: May 12, 2024

I have been on the Web since 2008 but never got such a service. The team is ever ready to make your Web presence as fruitful and gives you the confidence of having a Web presence even though you may be going tough times making your marks. They give you the time to settle by being of a proverbial comprehension. Keep up the good work. We need support like that to progress. Proud to have opted to be among digital swimmers

Date of experience: May 07, 2024

Just noticed that the oldest server I have is more than 7 years old, and I’ve never left a review. Yes, people tend to write reviews when they want to complain, shame on me 😅
I’ve used many different cloud providers and none of them even close to DO by the combination of quality/price/UX/support.
I always challenge the status quo and try to find something better that I currently use, and I always find that DigitalOcean is the best.
Please, keep up the great work!

Date of experience: May 03, 2024

I experienced poor customer service due to an error on the server that was acknowledged to be on their side. When I requested a refund, my concern was unfortunately ignored. Additionally, my initial review appears to have been removed, prompting me to share my experience again. I hope this feedback will be taken seriously and addressed appropriately.

Date of experience: January 02, 2024

Good, the information provided was correct, I just don't know if at the end of the ticket they will enable the droplet or how long that will take.

Date of experience: May 07, 2024

I've only been using Digitalocean about 2 days but iam very satisfied with it so far. The support has been prompt and responsive and the control panel interface is simple and intuitive.
I'll update my review after using it for a month

Date of experience: May 02, 2024

I've been using digital ocean for years and I've not had a single day off disappointment. Recently I got in contact with the support team and they helped me to identify a misbehaving application, problem got solved in a very timely manner. Highly recommended cloud service

Date of experience: April 27, 2024

I used Digital Ocean database service for a couple of months for an educational project, and it was a great experience. All process of setting up, connection to and managing was flawless, truly recommend it. :)

Date of experience: May 06, 2024

This is the worst customer service I have ever experienced in my life!!!!

Date of experience: May 12, 2024

When asked for promos for learners, they gave me a generous offer of 200 dollars credits. This is really motivating for me and makes me work harder to achieve my goal which is becoming a good DevOps Engineer.

Date of experience: April 23, 2024

I had a challenging experience during the onboarding process, making it difficult to assess the overall quality of their service. Despite several attempts, I was unable to create an account, and the reasons were not clearly communicated to me. This lack of transparency made it hard for me to provide additional necessary information. While they may have their reasons, the process felt exclusive and discouraging. If you do succeed in creating an account, your experience may be different. All I know is I am not good enough for them 😜

Date of experience: May 05, 2024

DigitalOcean is so easy to use and manage. Hope they provide more services to us. Hat offs !

Date of experience: May 09, 2024

My WordPress websites running with Digital Ocean are faster than any other hosting system. The dashboard is easy to navigate and use. I like the fact that there are many different options for the "droplets" configuration. And Tech Support responds quickly with excellent replies.

Date of experience: April 18, 2024

The Digital Ocean crew is always prompt and knowledgeable when assisting me.

Date of experience: May 09, 2024

Thank you for your quick response and quick resolution to my issue. I saved a lot of time which was very important for me.

Date of experience: May 01, 2024

When I had problems using the product, I tried Digital Ocean's customer support. They responded quickly to my email and were very friendly and welcoming. With their help, I solved the problem quickly. All in all, I am very satisfied with this interactive experience

Date of experience: April 14, 2024

Easy to create or rebuild servers, hourly billing makes it easy to control my costs

Date of experience: May 01, 2024

Wow, I had a serious problem with my website and Whitney J in tech support saved the day. She was incredibly reassuring to me (who is very bad with tech). I thought my website would be down for days, but again, Whitney J. resolved my major problem with a relatively easy fix. An easy fix for her, but I would not have been able to come up with it in a 1,000 years.

Date of experience: April 09, 2024

Date of experience: May 08, 2024