Contact Moneylion Customer Service Call Center Toll-Free Phone Number
Moneylion Customer Service Number:
(888) 659-8244
Moneylion Customer Care Number:
(212) 905-4948
(801) 252-4427
Moneylion Customer Care Email Id:
complaints@moneylion.com
MoneyLion Corporate Office Address:
MoneyLion, Inc.
30 West 21st Street, 9th Floor
New York, New York 10010-6905
United States of America
Official Website: MoneyLion
As an expert in search engine optimization, I understand the importance of creating high-quality, SEO-optimized content. In this article, I will be discussing MoneyLion, a financial company that offers various financial products and services to help consumers achieve their financial goals. I will be covering the company’s history, products and services, benefits, drawbacks, and overall reputation. So, let’s dive in!
History of MoneyLion
MoneyLion was founded in 2013 and is headquartered in New York City. The company’s mission is to provide affordable and accessible financial products to consumers who may not have access to traditional financial services. MoneyLion has quickly grown to become one of the leading financial technology companies in the United States, with over six million customers as of 2021.
Products and Services Offered by MoneyLion
MoneyLion offers a variety of financial products and services, including personal loans, credit monitoring, and investment accounts. Below are the details of each of the products and services.
- Personal Loans: MoneyLion offers personal loans ranging from $1,000 to $35,000 with APRs starting at 5.99%. The company offers loans with terms of up to 36 months, making it a great option for those who need a longer-term loan.
- Credit Monitoring: MoneyLion offers free credit monitoring to all its customers. The service allows customers to monitor their credit scores, receive alerts for any changes to their credit reports, and receive personalized credit tips.
- Investment Accounts: MoneyLion offers a variety of investment accounts, including individual investment accounts and retirement accounts. The company also offers automated investing, allowing customers to set up recurring investments.
Benefits of MoneyLion
- Accessibility: MoneyLion offers financial products and services to consumers who may not have access to traditional financial services. This includes those with lower credit scores or those who may not have a traditional bank account.
- Low APRs: MoneyLion offers personal loans with APRs starting at 5.99%, which is lower than many other lenders. This makes it a great option for those who are looking to save money on interest.
- Credit Monitoring: MoneyLion offers free credit monitoring to all its customers. This service can be very useful for those who are trying to improve their credit scores or who want to keep an eye on their credit reports.
Drawbacks of MoneyLion
- Limited Availability: MoneyLion’s services are currently only available in the United States. This means that customers who live outside the US will not be able to use the company’s services.
- Fees: While many of MoneyLion’s services are free, there are some fees associated with certain products. For example, there is a $1 monthly fee for customers who want to use MoneyLion’s investment accounts.
Reputation of MoneyLion
MoneyLion has received mixed reviews from customers and industry experts. While some customers praise the company’s accessibility and low APRs, others have criticized the company’s customer service and fees. However, MoneyLion has an A+ rating with the Better Business Bureau and has been named one of the best personal loan companies by U.S. News & World Report.
Reasons To Call On MoneyLion Customer Care Department
If you’re a MoneyLion customer, you may have questions or concerns about your account or the company’s products and services. Fortunately, MoneyLion has a dedicated customer care department to help you with any issues you may encounter. Here are some reasons why you might need to call on MoneyLion’s customer care department:
- Account Questions: If you have questions about your MoneyLion account, such as how to access it, how to make changes to your personal information, or how to check your account balance, you can call the customer care department for assistance.
- Technical Issues: If you are experiencing technical issues with the MoneyLion app or website, such as trouble logging in, error messages, or other issues, you can call the customer care department for help.
- Product and Service Questions: If you have questions about MoneyLion’s products and services, such as personal loans, credit monitoring, or investment accounts, the customer care department can provide you with information and answer your questions.
- Disputes and Complaints: If you have a dispute or complaint with MoneyLion, such as an incorrect charge on your account or a problem with a product or service, the customer care department can assist you in resolving the issue.
- Feedback and Suggestions: If you have feedback or suggestions for MoneyLion, such as ideas for improving their products and services or providing feedback on your customer experience, the customer care department can forward your feedback to the appropriate department.
Best Ways To Contact MoneyLion Customer Service Department
If you’re a MoneyLion customer and need assistance from the customer service department, there are several ways to get in touch with them. Here are some of the best ways to contact MoneyLion’s customer service department:
- Phone: One of the fastest and most direct ways to contact MoneyLion’s customer service department is by phone. You can call their toll-free number at 1-888-704-6970 and speak with a customer service representative directly. They are available 7 days a week, from 8:00 AM to 9:00 PM ET.
- In-App Chat: If you have the MoneyLion app installed on your smartphone, you can access their customer service department through the in-app chat feature. Simply navigate to the “Profile” section of the app, tap “Support”, and then select “Chat with Us”. You can then message with a representative who will assist you with your questions or concerns.
- Email: If you prefer to contact MoneyLion’s customer service department through email, you can do so by sending an email to support@moneylion.com. Make sure to include as much detail as possible about your issue or question so that they can respond appropriately.
- Social Media: MoneyLion is active on several social media platforms, including Twitter and Facebook. You can direct message them on these platforms or post a message on their page. A representative will respond to your message as soon as possible.
- Help Center: MoneyLion also has a comprehensive help center on their website that covers a wide range of topics, including account management, loans, investments, and more. You can browse the articles in the help center to find answers to common questions or issues.
There are several ways to contact MoneyLion’s customer service department, including phone, in-app chat, email, social media, and their help center. Choose the method that works best for you, and a representative will be available to assist you with your questions or concerns.
Conclusion
MoneyLion is a financial technology company that offers a variety of financial products and services to help consumers achieve their financial goals. The company’s accessibility and low APRs make it a great option for those who may not have access to traditional financial services. While there are some drawbacks to using MoneyLion, the company’s overall reputation is positive. If you are looking for a company to help you achieve your financial goals, MoneyLion may be a great option for you. MoneyLion’s customer care department is there to assist you with any questions, concerns, or issues you may have as a customer. Whether you need help with your account, technical issues, product and service questions, disputes and complaints, or feedback and suggestions, the customer care department is there to help you. So, don’t hesitate to call on them when you need assistance.
