4.4
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What a great experience! I’ve used email before (obviously), but I just didn’t understand some of the features that Hushmail provides. Nicholas took plenty of time and went above and beyond to make my experience fantastic. There are so many more features than I even realized. Thank you Hushmail and thank you, Nicholas!
Trackers (Info thieves/hackers) never show up when I'm on the site, according to my computers security service. The email loads quickly. When I've had a question I received fast responses that are polite and actually addressed the issue. I feel good about about being able to reach out to my office from home and know my emails and information are safe.
Onboarding was smooth and the phone support session was very helpful. All my questions were answered and the tech support walked me through all of the features. Hushmail has all of the bells and whistles I need. Most importantly, I am confident that Hushmail isn't going to lose my important emails like my previous "free" email client.
Hushmail is a secret gem 💎 I use it for my direct personal business contact and private email whenever messaging clients. I feel much more confident that the information is secure when I toggle to the encryption function and put in secret question. Google does the same thing and I use them for the catch all so my direct email isn’t flooded with spam. I’ve had a good experience so far and look forward to updating my private email and domain yay! Thanks for all you do we wouldn’t be where we are in cyberspace without you. 🙌🏽💪🏾
Written by the company
Hushmail for Healthcare provides a HIPAA-compliant solution that enables small and medium-sized healthcare practices to communicate with their clients securely.
This affordable and user-friendly platform is made up of two primary services:
1. Secure email, which allows confidential information to be sent and received with any client
2.Online practice forms, which streamlines the process of filling and signing forms online, eliminating the risk of lost, illegible, or incomplete records.
Written by the company
Give Hushmail a try with no obligation to buy
Suite 360, 580 Hornby Street, V6C 3B6, Vancouver, United States
4.4
548 reviews
Replied to 100% of negative reviews
Typically replies within 1 week
What a great experience! I’ve used email before (obviously), but I just didn’t understand some of the features that Hushmail provides. Nicholas took plenty of time and went above and beyond to make my experience fantastic. There are so many more features than I even realized. Thank you Hushmail and thank you, Nicholas!
Date of experience: May 14, 2025
There are no hidden fees and you can feel confident with the security of communication.
Date of experience: May 14, 2025
Hushmail is user-friendly. It would be amazing to create an encrypted telephone system!
Date of experience: April 30, 2025
The account was easy to set up. All of the customer service so far is very easy to deal with.
Date of experience: April 23, 2025
I am very pleased with the encryption and firewalls Hushmail provides to ensure clients' PHI is protected.
Date of experience: April 24, 2025
I like the security the email provide to my patients and myself.
Date of experience: April 16, 2025
Excellent customer service. Easy to use product. Offers exactly what I'm needing at a reasonable price. So thankful I found Hushmail!
Date of experience: April 16, 2025
Anytime I’ve had a question. I’ve had a response provided to me in a timely and thorough fashion. Support personnel are available and responsive. This company really wants you to like their product and so far I do.
Date of experience: April 04, 2025
I enjoy the feature of security that Hushmail offers. I also enjoy the blogs
Date of experience: April 07, 2025
We have just recently got HushMail and I was having a technical issue. Mike got back w/ me super fast w/ a solution.
Date of experience: April 07, 2025
All the people I have talked to are very patient, kind, and professional. they do not make you feel rushed. They have a helping heart. I am so happy with the services I have received so far. Keep up the good job.
Date of experience: February 28, 2025
I’ve used hushmail for 10+ years at various practices. It’s always been a secure, easy to use platform.
Date of experience: March 13, 2025
It is difficult when pt's do not know how to read the encrypted emails or they are led to believe they have to pay for and set up an account just to read an email from the provider.
Date of experience: January 21, 2025
Reply from Hushmail
Thank you for your feedback. We understand that receiving encrypted emails can sometimes be a learning curve for patients, and we’re here to help simplify the process. We offer a step-by-step guide that you can share with your patients to help them navigate this process smoothly: www.hushmail.com/client-guide. We hope you find this helpful.
Trackers (Info thieves/hackers) never show up when I'm on the site, according to my computers security service. The email loads quickly. When I've had a question I received fast responses that are polite and actually addressed the issue. I feel good about about being able to reach out to my office from home and know my emails and information are safe.
Date of experience: February 24, 2025
I was able to speak on the phone with a technician who helped me through every steps to use the tool to make forms. Hush mail makes it easy to make payment or to modify my account according to my needs. I highly recommend hushmail!
Date of experience: February 13, 2025
Reply from Hushmail
Thank you for your feedback. We understand how important it is to connect with a real person when you need help. After seeing your review, we reached out and are glad to hear you're now in touch with our Customer Care team. If there's anything else we can do to assist you, please don't hesitate to let us know!
I am still getting familiar with the system. Can't yet say I love it or hate it.
Date of experience: March 06, 2025
Reply from Hushmail
Thank you for sharing your thoughts as you get familiar with our system! We understand that it takes time to explore, and we appreciate you giving us a try. If you have any questions or need assistance, contact our Customer Care team, who is here to help. Feel free to update your review as you continue using our email and forms—we’d love to hear your thoughts once you’ve had more time with Hushmail!
quick response with questions and easy to use sending and receiving emails.
Date of experience: January 13, 2025
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