How do I cancel my Ann Taylor Credit Card?
The easiest way to cancel an Ann Taylor Credit Card is by calling customer service at (888) 292-5707. Alternatively, you can cancel your credit card by mail.
Be aware that if there's a balance remaining on the canceled account, you will still need to make at least the minimum payment every month until the balance is paid in full. In addition, you will forfeit any unused points, so be sure to redeem them before you cancel the card. You will also need to update the payment method for any recurring charges linked to your Ann Taylor Credit Card.
How to Cancel an Ann Taylor Credit Card
- Over the phone Call customer service at (888) 292-5707 and enter your 16-digit card number to verify your identity. Then, follow the prompts to speak to a customer service representative, and let them know you want to cancel. The representative may offer you a retention bonus to keep you on as a customer, but you can simply decline the offer and proceed with canceling the account.
- By mail
Send your written request to cancel the card to:
Customer Care
Comenity Bank
PO Box 182273
Columbus, OH 43218-2273
It's important to know that when you cancel an Ann Taylor Credit Card, you may see a decrease in your credit score, depending on the card's credit limit and how long you've had the card. You can get an idea of how much a canceled credit card will affect your credit score by using WalletHub's free credit score simulator.