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                1-888-460-4332

                Have an emergency?

                If you smell gas, think you have a gas leak, have carbon monoxide symptoms or have some other emergency situation, go outside and call 911 and then call us at 1-888-460-4332 (24/7).


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                    • Meter Replacement Program
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                    • Meter Move Out Program
                    • Property Restoration 
                  • Convert to Natural Gas
                    • Natural Gas Availability Form
                    • Natural Gas Contractors
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                • Safety
                  • Natural Gas Safety
                    • How to Recognize a Gas Leak
                    • Contact 811 Before You Dig
                    • Gas Line Responsibilities
                    • Encroachment Awareness
                    • Automatic Shut-Off Devices
                    • Locating Gas Lines
                    • Sewer Line Safety
                    • Abnormal Operating Conditions
                    • Pipeline Integrity Management Plan
                    • Advanced Leak Detection
                  • Home Safety
                    • Appliance Safety
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                    • Carbon Monoxide
                    • Safety Products
                    • Proper Venting
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                    • Winter Weather Safety
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                MANAGE YOUR ENERGY WITH CONFIDENCE THIS HOLIDAY SEASON.
                When chilly days mean higher energy costs, we’ve got programs and tools to support you—so you can focus on what matters most.
                Learn More
                MANAGE YOUR ENERGY WITH CONFIDENCE THIS HOLIDAY SEASON.
                When chilly days mean higher energy costs, we’ve got programs and tools to support you—so you can focus on what matters most.
                Learn More

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              • NEW CHAT FEATURES
                Pay using Chat

                You can now pay using your bank account in Chat. Just log into your online account, access Chat, then click 'Payments' to begin making your secure bank transactions.

              • PAYMENT PLANS ARE AVAILABLE
                A little help goes a long way

                We here for you when you need it most and our payment plans are designed to give you choices. Our plans help ease the financial stress you may be experiencing. You can contact us if you are currently behind on your bill or as soon as you realize you need help and we’ll quickly get you set up on the best plan for you. 

                Learn More
              • Learn how to make your home more energy efficient
                Online Energy Audit & Kit Program

                Learn how simple changes can lead to energy savings in your home. Complete our free, online energy audit and you could receive a free energy efficiency kit with easy-to-install measures to help get you on the path to savings.

                Take my Audit
              • Helping customers save energy and money
                Energy Efficiency Rebates

                If you have recently purchased or are planning to upgrade to qualifying measures or equipment, including furnaces, boilers, gas-fired heat pumps, smart thermostats, tankless water heaters and insulation & air sealing, you might be eligible for significant rebates. Find out about all of our available rebates and qualifications

                See Available Rebates
              • 1 4

                Regulatory notices and filings

                Notice of requested rate adjustment

                On Thursday, March 20, 2025, Columbia Gas of Pennsylvania filed a request with the Pennsylvania Public Utility Commission (PUC) seeking approval to adjust base rates for distribution service in order to allow for the continued replacement of its natural gas distribution system. See detailed information about the rate adjustment.

                View the customer notice

                View the customer notice describing Columbia Gas’s rate request, the PUC’s role, and what actions you can take.

                Future of Energy

                Building Trust Through Responsible Innovation

                Columbia Gas is committed to supporting the current and future needs of customers. In partnership with its parent company, NiSource, the company launched a multi-phase Hydrogen Blending project at its training center in Monaca, Pennsylvania.


                 

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                 Looking for Simple Ways to Manage your Bill? We’re Here for You! 

                Payment Plans

                Payment Plans

                We offer payment arrangements to help you if you are having trouble paying your bill.

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                Get on our Budget Plan

                This program allows you to pay about the same amount each month, and we calculate that number based on usage, weather and projected costs.

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                Simply sign into your account. Enroll in billing and payment alerts to get updates about your bill. Subscribing is free, however your carrier may charge text messaging and data rates depending on your plan.

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                Income-eligible payment assistance programs

                Income-eligible payment assistance programs

                You may qualify for federal, state or local income-eligible payment assistance programs to help you pay your bill.

                Learn More

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