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‎01-18-2017 03:12 PM

HP Recommended
Product: HP 15-F222
Operating System: Microsoft Windows 10 (32-bit)

Howdy! I just purchased two HP 15-F222 laptops.

 

I followed all the instructions and connected to the Internet via my wireless connection.

 

However, I cannot figure out how to enter the @ symbol to provide my email for registration and other purposes. I've tried simply shift + 2 ... as well as all configurations of control keys + (or without +) the 2.

 

Either I get a quotation mark (") or nothing ... zilch ... just a blank screen.

 

Can someone please tell me how to insert the @ symbol using my new laptop's keyboard?

 

Thank you!

69 people had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎01-19-2017 09:36 AM - last edited on ‎09-17-2021 09:59 AM by Retired

HP Recommended

If you need help to insert @ on HP Keyboard, you can toggle between them by holding down the Ctrl Key and pressing the Shift key + 2 

 

I had to fix this problem after I purchased one of the very first Raspberry Pi's made (Operating system was written in England, so the keyboard layout was wrong).  As noted above, first make sure that you didn't get a laptop made for a different country (American keyboard has a @ above the 2.  British keyboard has a " above the 2).  If it is correct (@ above the 2), then you need to fix the keyboard layout in the Operating System.   So, assuming you have the an @ above the 2, go to:

 

start > settings > time & language > region & language > click on the language under languages > options > add a keyboard > add the keyboard that you want (Guessing US QWERTY in your case) > select that keyboard as your default.

 

Alternatively, you can change the layout for your keyboard as described on the relevant link below.

 

Change Keyboard Layout - Windows 8 & 10

 

 

 

View solution in original post

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‎01-18-2017 04:54 PM - edited ‎01-18-2017 04:57 PM

HP Recommended

There should be two letters at the end of the model number. Is it a USA keyboard? Is there an @symbol above the number "2" key? As a temporary workaround you can use the "onscreen keyboard" just type onscreen in the text box at the left of the task bar, bring up the onscrren keyboard and try shift + 2. 

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‎01-19-2017 09:36 AM - last edited on ‎09-17-2021 09:59 AM by Retired

HP Recommended

If you need help to insert @ on HP Keyboard, you can toggle between them by holding down the Ctrl Key and pressing the Shift key + 2 

 

I had to fix this problem after I purchased one of the very first Raspberry Pi's made (Operating system was written in England, so the keyboard layout was wrong).  As noted above, first make sure that you didn't get a laptop made for a different country (American keyboard has a @ above the 2.  British keyboard has a " above the 2).  If it is correct (@ above the 2), then you need to fix the keyboard layout in the Operating System.   So, assuming you have the an @ above the 2, go to:

 

start > settings > time & language > region & language > click on the language under languages > options > add a keyboard > add the keyboard that you want (Guessing US QWERTY in your case) > select that keyboard as your default.

 

Alternatively, you can change the layout for your keyboard as described on the relevant link below.

 

Change Keyboard Layout - Windows 8 & 10

 

 

 

4 people found this reply helpful
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‎01-19-2017 11:13 AM

HP Recommended

Thank you! On the key itself, the @ symbol appears above the 2 key ... so I am assuming (dangerous word!) that this is a USA keyboard. All of these computers are made now in China, so who knows? Anyway ... after hours of frustration, I took the computer into my local computer fix-it shop and asked them to set it up for me. I was experiencing other problems, as well ... more so than I was prepared to handle. I sincerely appreciate your attempt to reach out and help! Best wishes, ~bruce

1 person found this reply helpful
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‎01-19-2017 11:14 AM

HP Recommended

WOW!!!  All that, huh?

 

Thank you! On the key itself, the @ symbol appears above the 2 key ... so I am assuming (dangerous word!) that this is a USA keyboard. All of these computers are made now in China, so who knows? Anyway ... after hours of frustration, I took the computer into my local computer fix-it shop and asked them to set it up for me. I was experiencing other problems, as well ... more so than I was prepared to handle. I sincerely appreciate your attempt to reach out and help!

 

Best wishes,

~bruce

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‎07-20-2018 08:37 AM

HP Recommended

Im getting trouble to use hass sign.

i have hass sign in hp notebook but dont know how to use is please help me how i can use this sign.

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‎07-20-2018 08:59 AM

HP Recommended

Hello,

Thank you for posting in this thread. Unfortunately based on when the last response was made, I have closed this thread to help keep comments current and up to date. We recommend starting a new thread for your issue. 
To be more helpful with your post, you can add key information if you desire: 
1. Product Name and Number (please do not post Serial Number)
• Example: HP Pavilion DV2-1209AX or HP Deskjet 3000 Printer CH393A
2. Operating System installed (if applicable)
• Example: Windows XP, Windows Vista 32-bit, Windows 7 64-bit
3. Error message (if any)
• Example: ""Low disk space"" error in Windows
4. Any changes made to your system before the issue occurred
• Examples: Upgrading your Operating System or installing a new software; or installing new hardware like a printer, modem, or router.
If you have any other questions about forum posting, please feel free to send me a private message!

Thank you

I work on behalf of HP
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