I wanted only to change my email address
I wanted only to change my email address. Pretty simple. Just edit personal details, save and wait for a confirmation email and respond in the manner described in it. Problem was that the confirmation email never arrived. Neither did the resent confirmation email or the one after that or the one after that. Their auto-response system is broken. Then I had trouble with the drop-down box of options available by clicking on your profile image. Unresponsive. They have a lot of basic tech problems. I contacted Support who suggested I send a screen shoot. How can you take a screenshot of an email never arriving?
Date of experience: February 25, 2024