AdMob webpage signin loop

Kriang Lerdsuwanakij

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Jul 27, 2017, 9:27:43 AM7/27/17

to Google Mobile Ads SDK Developers

Hi

I notice that the AdMob web page https://apps.admob.com now always jump to
https://apps.admob.com/admob-signup/admob-account
Saying that
"You are currently signed in as <email address>, which already has an AdMob account."
and a choice to sign in with current account or create/use another account.

Choosing either choice eventually bring back to the page https://apps.admob.com/admob-signup/admob-account
again.

I tested with Firefox and Chrome on Mac and both shows this behavior. So I think somewhere in
your page is not working correctly and need to be fixed.

Best regards

Kriang

Bharani Cherukuri (Mobile Ads SDK Team)

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Jul 27, 2017, 11:01:38 AM7/27/17

to Google Mobile Ads SDK Developers

Hello Kriang,

Thank you for contacting us. I was not able to reproduce the issue with the steps mentioned above. Can you try clearing out your browser's cache/cookies? Also, can you try to login to your AdMob account using the Incognito window? If you're still experiencing the issue, I suggest that you contact the AdMob Product Support Team for further assistance regarding login issues.

Regards,

Bharani Cherukuri

Mobile Ads SDK Team

Kriang Lerdsuwanakij

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Jul 27, 2017, 1:02:32 PM7/27/17

to Google Mobile Ads SDK Developers

Hi

Thank you for the reply. I try logging into AdSense web instead and succeed so the problem is on my side. I find a policy violation there which could explain the reason I cannot get into AdMob webpage. I will have to deal with the problem elsewhere.

Best regards

Kriang

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