What to Know
- On desktop: Under your name, select Account Details > Purchase History > Return> choose a reason > Return.
- On mobile site > Menu > My Account > Purchase History > select book > Return > choose reason > Return.
- You have 365 days from the date of purchase to return a title.
This article explains how to return a book on Audible. At some point during your Audible journey, you'll probably buy a book that just doesn't do it for you. Fortunately, Audible allows you to return a book and get your Audible credits back.
How to Return a Book on Audible
There are a couple of caveats to returning an Audible book:
- You have to be an Audible member.
- Your return needs to occur within 365 days of when you originally received the book.
How would you even have an Audible book without being a member? Someone can gift you an Audible book, or you can purchase a book in Audible format on Amazon.
Provided these two things are true, you can take a few simple steps to return your book, and you'll get a refund via whatever payment method was used for the initial purchase. If, for example, you bought the book using an Audible credit from your membership, you'll get that credit back. If someone bought a book for you with their credit card, it'll be refunded back to them.
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How to Return an Audible Book Using the Desktop Website
To return a book on the desktop Audible website, follow these steps:
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Make sure you're logged into the Audible website.
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Hover over your name in the upper right of the screen to reveal a dropdown menu.
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Select Account Details.
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On the resulting page, select Purchase History from the list on the left.
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Find the book you'd like to return, then select Return.
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Select a reason for the return.
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Select Return to finalize the transaction.
How to Return a Book on Audible Using the Mobile Website
Returning a book on the mobile website requires similar steps, although some of the names and layouts are different.
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Make sure you're logged into the Audible website.
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Tap the Menu in the upper-left, represented as three horizontal lines.
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Tap My Account.
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Tap Purchase History.
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Tap one of your purchased books.
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Tap Return to make the return.
There will be a return option for each book in the purchase that's eligible. If a book has already been returned, it was have a 'returned' status.
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Tap a reason for your return.
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Tap Return to finalize the transaction.