DoD Response to COVID-19 - DoD ID Cards and Benefits

USCG-USPHS-NOAA

UNIFORMED RETIREE COMMUNITY

DoD RESPONSE TO COVID-19 – DoD ID CARDS AND BENEFITS

 

DoD has published updated policy guidance regarding issuance, renewal, and reissuance of Common Access Cards (CAC) and Uniformed Services ID Cards (USID) at: https://www.cac.mil/Coronavirus/  ("CORONAVIRUS" Tab).  This policy guidance is in effect through 30 Sep 2020.  FAQs are provided on the same page at: https://www.cac.mil/Portals/53/Documents/cacmil_COVID-19_FAQs_20200407.pdf?ver=2020-04-07-192723-223 

 

USID Highlights:

• If a cardholder's affiliation is unchanged, USID cards which expired on or after January 1, 2020, are authorized for continued benefit use through September 30, 2020.
• Termination of cardholder affiliation with the DoD or termination of benefit eligibility shall be verified electronically prior to confiscating an expired USID card with an expiration date on or after January 1, 2020.
• Remote USID card renewals and reissuance shall be expanded.
• Remote family member enrollment/eligibility updates are authorized.
• Remote USID card initial issuance for first-time issuance or replacement of lost/stolen ID card is authorized.

The Defense Enrollment Eligibility Reporting System (DEERS) will continue to be the authoritative source to verify statutory eligibility for DoD Healthcare and other benefits.

 

DEERS, TRICARE, USID Highlights (4/2/2020 Newsfeed):

https://milconnect.dmdc.osd.mil/milconnect/public/faq/DEERS-TRICARE_and_DEERS

• A current Military ID Card is NOT needed to be eligible for TRICARE benefits. Eligibility is based on the sponsor's status and family member's relationship with the sponsor.
• To be eligible and enroll in TRICARE, you must be registered in DEERS.   Incorrect information in your DEERS record can cause problems with TRICARE claims and other health care benefits. It's critical you maintain accurate DEERS records.
• Milconnect is a portal that allows sponsors and their eligible beneficiaries to access personal information through a secure login. You are encouraged to review and update information related to your health care and other benefits at: https://milconnect.dmdc.osd.mil/milconnect/
• The DMDC/DEERS Support Office (DSO) supports retirees by responding to questions on DEERS enrollment, TRICARE eligibility, and Military ID Cards, and helping to register in milConnect. Hours of Operation are 5:00am - 5:00pm PST Monday - Friday, excluding federal holidays. You may contact the DSO 24 hours a day, 7 days a week, through the automated system. You may write to the DSO at: DMDC/DEERS Support Office, 400 Gigling Road, Seaside, CA, 93955. You may also call the DSO at these toll free numbers:

 

United States: 800 - 538 – 9552	TTY/TDD: 1 - (866) 363 – 2883
Germany: 0800 – 1013161	Italy: 800 - 783784
United Kingdom: 08 – 005871594	Korea: 00798 - 14 - 800 – 5570
Philippines: 1 - 800 - 1 - 114 – 1235	Japan: 00531 - 1 - 20731

 

You may also verify enrollment in DEERS and TRICARE by contacting TRICARE, as listed below. See related TRICARE publications at: https://www.dcms.uscg.mil/Our-Organization/Assistant-Commandant-for-Human-Resources-CG-1/Retiree-Services-Program/tricare/

 

• TRICARE East Region, Humana Military, 800-444-5445, www.tricare-east.com
• TRICARE West Region, Health Net Fed. Services, 844-866-9378, www.tricare-west.com
• TRICARE for Life, www.tricare.mil/tfl , Wisconsin Physicians Service, Military & Veterans Health, 866-773-0404, www.tricare4u.com Anyone age 65 and older, and disabled retirees/family members, MUST be enrolled in MEDICARE to be eligible for TRICARE.
• TRICARE Pharmacy, 877-363-1303

 

Bob Hinds, MS

Retiree Services Program Manager

www.dcms.uscg.mil/retiree

USCG Commandant (CG-1335)

Office: 202-475-5451

E-Mail: Robert.C.Hinds@uscg.mil

USCG AVI4 (Ret), Honorary CG MCPO    

 

I am currently teleworking, responding to e-mails/v-mails.

 

For up to date information on the USCG COVID-19 response, senior leadership messages, and access to Frequently Asked Questions (FAQs), please visit the CG’s website:  https://www.uscg.mil/Coronavirus/