Why am I getting the message "Could not log into the Bethesda.net servers" when trying to access the Mod menu in Fallout 4?

If you receive the message "Could not log into the Bethesda.net servers" when trying to access the Mods menu, proceed to the following troubleshooting steps:

  • Check the Bethesda Support Twitter account to see if there are any planned maintenances or outages.
  • Ensure that your computer is connected to the network and that nothing is blocking your game from accessing the internet. 
    • Add an exception for your game to your virus protection and firewall. 
  • Confirm that your Username and password are correct by logging into the Bethesda.net website.
  • If you are connected to the internet via wireless, try switching to a wired connection and see if there is any improvement.
  • If there is another network available, try connecting to it instead and see if there is any improvement.
  • Reboot your home network by turning off your modem and / or router.
    • To ensure a hard reset, we recommend you unplug your modem's or router's power connections and wait a few minutes before plugging them back in and turning the device back on.

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