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Business ProfileforRoadrunner Pharmacy
At-a-glance
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Overview
Business Details
- Location of This Business
- 711 E Carefree Hwy Ste 140, Phoenix, AZ 85085-0105
- BBB File Opened:
- 11/3/2004
- Years in Business:
- 24
- Business Started:
- 8/1/1999
- Business Incorporated:
- 12/17/2008
- Licensing Information:
- This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
- Type of Entity:
- Corporation
- Alternate Business Name
- Roadrunner Pharmacy LLC
- Business Management
- Mrs. Sabrina Eaton, Vice President
- Ms. Jodi Deitz, Customer Service Manager
- Mr. Tim Ludlow, President
- Contact Information
Principal
- Mrs. Sabrina Eaton, Vice President
- Ms. Jodi Deitz, Customer Service Manager
- Mr. Tim Ludlow, President
Customer Contact
- Ms. Jodi Deitz, Customer Service Manager
- Additional Contact Information
Fax Numbers
- (602) 992-0174Primary Fax
- (623) 434-1181Other Fax
Email Addresses
- Primary
- (602) 992-0174
Customer Complaints
1 Customer Complaints
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File a ComplaintMost Recent Customer Complaint
05/02/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Answered
Customer Reviews
1 Customer Reviews
What do you think? Share your review.
Most Recent Customer Review
Jill D
02/26/2024
Roadrunner Pharmacy Response
02/27/2024
Good Morning ******************. I am very sorry that your order was delayed. Upon reviewing the information, the technician did state the order would arrive in 5-7 business days. She also stated that the order would probably go out "tomorrow". However, the technician should have not stated that since it does take time to compound the medication. I can understand why you felt the order would be received earlier than the 5-7 business days due to her above comment.
Once the medication is compounded then it ships and arrives to the customer within 2 business days.
Again, I do apologize for the delay and the misinformation you received. Due to this, we will be providing a 25% discount. A representative from the pharmacy will be contacting you for the refund amount.
Thank you
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