My experience is learning new topics…
My experience is learning new topics and finding out new things about different companies and places and people its great to have a good guide to into the future
Date of experience: May 04, 2024
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Reviews3.8
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Very well built system, difficult to be choesen
Very well built system, instructions always clear. It is however very difficult to be chosen: i have answered to around 20 tests offers and i was chosen only once
Date of experience: April 02, 2024
Waste of time
Waste of time.
I've been a member of testing time for 6 months now. In that time I have received precisely 1 test and even that test was a last minute one that I was recruited for via email/text and not actually through my profile on the portal.
I log on to testing time every single day and every time I see 0-3 options sitting on my 'Studies' page and every time they just say I am not suitable. Its a waste of my time to keep checking and just being rejected for every single one. I am am a member of other crowd testing websites and I get so many more opportunities from those so this site is a waste of time IMO.
Also funny that the 1 opportunity I did get paid out £17 and the threshold to withdraw is £18 so I can't even get my money for it!
Date of experience: March 27, 2024
used to be good
used to be good. Now is not. Rarely get any actual 'opportunities' and gets me to do long surveys to see if I fit their studies (which I never have for the past two years) that they probs are using anyway without anything that comes out of it for my benefit.
Date of experience: February 16, 2024
Reply from TestingTime
Dear Lailac,
Thank you for your feedback. We would like to clarify that we require the information provided in our screener questions to match you with the appropriate studies. Our clients often require very specific target groups for their tests, (an example: people who ordered groceries online in the last four weeks). Therefore, not every person is suitable for every test, which may result in a longer wait time before being matched with a study. We thank you for your patience!
We want to emphasize that we do not use the data for any other purpose. If you have any other questions or concerns, please feel free to reach out to us anytime at help@testingtime.com.
Best regards,
Your TestingTime Team
I had a great experience using…
I had a great experience using Testingtime. I found the service to be quick and personal. They went above and beyond to make sure we could find the participants we needed for a project.
Date of experience: February 16, 2024
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A cool and colorful little side job
It might take some time and a few attempts until you actually get selected to a study (which it also did in my case) but filling in these questionnaires is not a big deal and finally taking part in user tests is great fun. By now I have done a few surveys and I even took part in an on-site user test in Cologne, so I helped a retail company to improve their shop. Payment is quick and easy. I can clearly recommend to join!
Date of experience: March 10, 2022
They always say 1st impressions …
They always say 1st impressions count the most and my 1st impressions of TestingTime are fantastic and so very easy to navigate and understand .Very happy with coming onto it .
Date of experience: February 28, 2024
Legitimate but only to a point.....?
I'm really beginning to doubt the legitimacy of how this website / company works. I'm sure "some" people are being paid for their time, but I seem to endlessly answer questions (giving them valuable insights) yet I never "qualify" for the "studies". I'd like to know what the ratio is of people who qualify for the paid studies is versus those who endlessly answer questions (again giving insights for free) and never a paid study. Today is a prime example about my intentions for buying my next car - I answer which brands I am interested in, whether I would be willing to buy online etc. The final question says I have to have a PC and a camera - I answer yes I do, then it tells me "sorry" I don't qualify !! HOW do I get as far as the stage telling me I need a camera and a PC to then not qualify. It's useful data they get just asking the basic questions. Think I might just deregister my account.
Date of experience: February 07, 2024
Reply from TestingTime
Dear "HonestDom",
First of all: Thanks for being honest!
We really apologize for any frustration you've experienced with our qualification process.
Your feedback is important, and we're committed to investigating and improving our procedures.
Please contact our support team at help@testingtime.com with details of your experience so we can address your concerns promptly.
Best,
Your TestingTime Team
It is fun and interesting being a tester
It is great being a tester. If you fit the criteria then the tests you get are always interesting. TestingTime pay you well for your time and feedback. The sessions can vary from 1 to 1 interviews, to group workshops, Mural board collaborations to website reviews and chats. They pay promptly within a few days. It's great if you are looking for a bit of pocket money but it won't replace a part time job. Most sessions now are online which is great too
Date of experience: November 12, 2021
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Good!
Very good! Had an interview and used something similar to Zoom. Very professional. Received my payment after about one hour, and in PayPal around 1-2 weeks after. Recommend, will use again!
Date of experience: November 08, 2023
Untruthful
I wasn't paid for the last test I did. It was a remote video call. The person was late for the interview and I asked for confirmation via email. They confirmed my test, I waited and talked with the interviewer, who didn't even show his face.
In the end, I didn't get paid. I repeatedly asked for information and I never received an answer.
I was contacted and partly refunded for the test I mentioned above. I have increased my rating as it appears to be a one-off situation
Date of experience: October 10, 2023
Reply from TestingTime
Hi Daniele
First and foremost, we sincerely apologize for the experience you had.
We'd like to clarify that, as of now, we haven't received any communication from you about this issue, which is why there hasn’t been a response from our end.
We value your feedback and want to resolve this as soon as possible.
Could you please send us a detailed message outlining your experience to help@testingtime.com?
This will allow us to investigate the matter further.
Again, our apologies for any inconvenience caused, and thank you for bringing this to our attention.
We strive to ensure that all testers have a positive experience, and we'll do our best to rectify this situation for you.
Best,
Your TestingTime Team
This platform is truly awesome
This platform is truly awesome. A truly professional no nonsense approach towards each aspect.
Honesty is best policy... a smooth joyride for people like me..Thanks for making it awesome experience for a freelancer in virtual world, since 2013.
Date of experience: June 27, 2022
Woke up to see that my wallet balance…
Woke up to see that my wallet balance was not showing the amount I had there . I wrote to support and was told that my account was blocked for what reason I do not know. How can you just wake up and block my account ? How can you deny me the fund I have already with you . I feel this is a criminal act. You take money from researchers only to block off your workers when they are close to withdrawal . It is better people avoid you than waste their precious time for nothing .
Edit: I have sent a message but still got no help . The long explanations given here but still no help . If you have any special way that I can contact you outside using the contact form, let me know. Thanks
Date of experience: February 27, 2024
Reply from TestingTime
Hello Celekuti
We're really sorry to hear that you're having problems with your wallet and your account with us. That sounds really frustrating, and we understand that you're upset.
If your account has been blocked, there is always a reason, even if it may seem surprising and annoying at first. We do not block accounts for no reason, but only if there are anomalies that violate our guidelines. The aim is to maintain the integrity and fairness of our platform.
It is not our intention to deny you or anyone else the money you have earned. However, we also want to ensure that all the data we collect is reliable and honest. Therefore, there are control mechanisms in place that may lead to misunderstandings in rare cases.
Please understand that this is not about punishing anyone, but about ensuring the quality and credibility of our service. If you think there is a misunderstanding or need more information as to why your account has been suspended, don't hesitate to get back in touch with our support team. We're here to clarify and help you understand and resolve the issue.
We take your concerns seriously and want you to have a positive experience with us. Feel free to get in touch and we'll see what we can do, we're always reachable at help@testingtime.com.
Cheers from Zurich,
Your TestingTime Team
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Honest testing platform.
Initially disappointed, yet they took the time and effort to respond, clearly demonstrating that they care about their customers.
If you're not situated within a key primary country such as the USA, UK, etc, then you can't expect to receive many/any tests.
This seems to be the case with most if not all of these testing platforms, the difference being this company is transparent about it.
Date of experience: September 01, 2021
Reply from TestingTime
Dear Antonio,
Thank you for taking the time to leave us feedback. I'm sorry to hear that participating in a study hasn't worked out yet! Depending on the study the client is looking for a specific profile of people, so it may well be that you are not a candidate for every study.
In addition, your geographic location influences how often you get a chance to participate in a test: If you are located in one of our core markets, where we have the most clients and therefore the most studies going on, then you will be receiving more test invitations. Our core countries are Switzerland, Germany, France, Austria, the United Kingdom and the Netherlands. Of course, we are always working hard to expand that area and increasing the amount of tests you get to take part in!
We thank you for your patience and hope that you get to take part in your first test soon!
Best regards, your TestingTime team
TestingTime has never let me down
TestingTime has never let me down. I love the fact that you can get a quote instantly on your research need without having to register, install or put up your credit card. The service itself is more like a form that you fill in and then you will get personal guidance and service from real humans, which is great. The form part of the service could of course be more intuitive and unambiguous, but since real humans are there for you all the way, the form part does it's job nicely.
Date of experience: June 17, 2021
overall everything you need for remote user testing
Pretty easy to use, prompt in responding to emails, quick turn around for participants and quick to find replacements. There could be better clarity in the pre-order experience, eg. I was not sure if a one-time order could be made since the web mentions price tiers (it can)
Date of experience: March 17, 2023
Excellent experience
Excellent experience. The study/mission was something I've never really done before but was interesting to do. The support was superb from Testing Time and from the study provider. I, admittedly, did pester them a little via email but always replied to me and always helpful. Looking forward to the next study!
Date of experience: October 25, 2022
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It takes time but it’s legit.
I signed up for Testing Time back in March and didn’t get to participate in any interviews/user research until the middle of June. Between that time, I was receiving emails containing questionnaires seeing if I was suitable for studies about once or twice every fortnight. Once I completed my first study, they seemed to flow in a little bit more regularly. You just have to be patient and hope you meet the requirements they’re looking for I guess. In my opinion, the amount you’re paid for what’s required of you is pretty good - the pay for all of the tests I’ve participated in have ranged from £20-£45 and the longest time I’ve participated for is 45 minutes.
Date of experience: June 30, 2021
The minimum threshold of £18 means…You will never get your money.
The minimum threshold of £18 means you're kept on hold FOR YEARS until you're able to request a withdrawal. It feels like a waste of time - and I feel scammed as I've spent from my time on studies that take YEARS to pay out.
Avoid if you can.
Date of experience: February 28, 2024
Reply from TestingTime
Hi "Customer"
If your balance is below the threshold, and you'd like to request a withdrawal, we've got you covered!
Simply pop us an email at help@testingtime.com, and we'll assist you with the process.
For more details, feel free to visit our FAQ page: https://www.testingtime.com/en/faq-testusers/.
We're here to help make things right for you!
Best,
Your TestingTime Team
I was pleasantly surprised. Top!
I was skeptical at the beginning, as I've had bad experiences with intrusive opinion polls. Here I was pleasantly surprised. The preparation is very good and informative. You can also choose the time of participation, depending on the survey. I had a 120 minute session. I thought it would be tedious ... but ... quite the opposite! All super nice and funny. I was having a lot of fun and time went by way too fast. I'm looking forward to the next time;)
Conclusion: If you have time from time to time and are not shy of contact, you should definitely take part.
Date of experience: May 03, 2021