Connect.Dive.Enjoy Virtual Teaching-Learning - Join the Magic and Create Your Universe Your Way during COVID-19 and post-COVID
Note: you must be at least 13 years to 24 years old to create a Check My Universe account.
To create a Check My Universe account:
If you're having a problem creating a Check My Universe account:
To let us know about the problem you're experiencing while creating a Check My Universe account, you can fill out this form.
If you're having a problem logging in:
To log into your Check My Universe account on a computer:
If you're having a problem logging in:
If you're having trouble logging into your Check My Universe account, here are some things you can try.
Try recovering your Check My Universe account
If your password isn't working or you don't remember your password
Try resetting your password.
If you're having problems with your username, mobile number, or username
Learn what to do if you can't reset your password because you can't access the email address or phone number listed on your account.
Learn what to do if you can't find your account from the Find Your Account page.
Find out if your account is disabled
If your Check My Universe account has been disabled, you'll see a message saying your account is disabled when you try to log in.
Learn what to do if you think your account was hacked
I think my account was hacked or someone is using it without my permission.
Change Your Password
To change your password on Check My Universe if you're already logged in:
Reset Your Password
To reset your password if you're not logged in to Check My Universe :
If you're still having trouble, we can help you Fill this form or contact us.
When you create a new password, keep in mind:
If you see a message letting you know the password you entered isn't strong enough, try mixing together uppercase ,special character , numeric numbers and lowercase letters. You can also make the password more complex by making it longer with a phrase or series of words that you can easily remember, but no one else knows.