72,696 total
Never tried Admiral before, had heard of them of course but in all honesty I thought they were expensive and overrated. How wrong I was! Not only did they completely blow away my current insurance provider with their price they sorted everything in moments. What's the use of having a mind if you never change it? Thanks Admiral, you challenged my perceptions and won!
Date of experience: April 27, 2024
Used a search engine to compare quotes and Admiral (different levels) was offered. Admiral is a name I know so felt comfortable whilst making a more detailed search. Quote was good, although not cheapest. Website was easy to navigate and documents arrived promptly and easy to download.
Date of experience: April 27, 2024
Best experience thus far. Easy to compare options with concise breakdown to what suits me. Compared to my renewal quote from my current insurance and other quotes Admiral was by far the cheapest and covered all covers with no extra cost. Very pleased!!!
Date of experience: April 26, 2024
I needed to insure another vehicle as well as my current one, after a search the new policy was without no claims bonus as this was on my other car, £253.00.
Was excellent and enquired what they would quote for my first car, they beat the renewal by £200 which was incredible, it came in at £153 and the old quote came in at £389. So I get 2 cars insured for £50 less or there about, it’s a no brainier, I was so impressed I purchased house insurance too, for £108 p.a.
I think the guys name was Steven or Stephen, he was brilliant! Thanks To him, I’ve saved a fortune
Highly recommended
Vic F Lowestoft
Date of experience: February 21, 2024
Your representative was very friendly and helpful made note of my hearing problem and was very patient.
We feel we made the right decision picking Admiral for our house insurance thank you for all your help and guidance
Date of experience: April 27, 2024
Website was straight forward navigating it. However, on the way to payment it asked for many ad-ons so not sure what full insurance covers these days. My quote is still very high considering my age, years of experience and never had any accidents or claims.
Date of experience: April 26, 2024
It was an easy online procedure to get a car insurance.
I understand all questions well, so no problem.
a lot of Greetings
Your German English man
Oliver
Date of experience: April 26, 2024
I was so pleased to get my home insurance at a very good price but also with all the cover I need. I took my insurance out with Admiral after 5 years with my other company as the product was very competitive
Date of experience: April 27, 2024
Top class service and insurance premium. Very rarely do I use the same insurance company for anything. Admiral now have two cars out of three, and will have the third at the end of its present policy. 👍
Date of experience: November 06, 2023
I had specific questions not easily answerable on the website so phoned to discuss, very helpful and thorough staff included a call back at the agreed time to complete the discussion and sign me up. Competitive price too, thanks!
Date of experience: April 15, 2024
Your website questions do not allow anyone with a mongrel rescue dog to estimate its date of birth or its ancestry. These aren't often known for a rescue mongrel. As such I have no idea if you will honour any future claim, should one be neede, as my information may not be spot on.
Date of experience: April 26, 2024
So, so helpful! Spent ages going through all the options to get me the best possible price whilst also ensuring the level of cover wasn’t compromised. Service feIt personal and professional, highly recommend.
Date of experience: April 26, 2024
Call handler was helpful, patient and spoke clearly....and the price was cheaper compared to other big names. Hope that's still the case when it comes to renewal...if so...I'll be a long term customer.
Date of experience: April 24, 2024
Only signed up the other day and already getting surveys asking me to rate customer service. I signed up online and so far have not spoken to customer services so have no clue if they’re any good. At least give me give it a few months or be sure I’ve interacted personally with your team before contacting me! This is lazy automation.
Date of experience: April 27, 2024
Every thing went well except your website would not let me login, there was no reply to the link for changing my password
Date of experience: April 27, 2024
I am very pleased and grateful with your support and services
For my car insurance
And I appreciate all your help and cooperation.
Thanks for everything
Date of experience: April 27, 2024
I am not good with internet, so I phoned and actually spoke to someone on the phone and was able to get the right car insurance for my needs. Everyone I spoke to was very helpful..
Date of experience: April 27, 2024
Excellent and competitive but sadly like most insurance you're likely to get stung at renewal , SHOP AROUND SHOP AROUND
DON'T SELECT AUTO RENEWAL
Date of experience: April 27, 2024
Took three days to get through by phone. This included one 70 minute wait which ended with me being cut off. We have three polices and I was trying to add a fourth under Multicover. Telling a customer the average wait time is 10 minutes, when the reality is anything up to and including more than one hour is very poor.
Date of experience: April 05, 2024
Had an annual travel insurance policy with admiral. Had a trip abroad planned for a funeral where I was to return over a 36 hr period. I was flying out of Luton airport and was travelling down on the day of the outbound flight when the M1 motorway was closed for 3 hrs. Due to this I missed my flight and missed the funeral. Admiral took 2 weeks to get back to me after I submitted my claim and refused to pay out on petrol spent travelling to Luton (I continued to the airport to try and get the next flight, which I was subsequently late for). Really awkward and poor service from the advisor and no empathy at all. When you take travel insurance you expect all aspects of travel to be covered, especially under such circumstances. Poor service and claims dealing.
Date of experience: April 23, 2024
