email problems with post office and thunderbird

peat · 12 September 2009 at 10:29AM

I recently migrated to post office as broadband and phone provider. I use Thunderbird for email.
Although I still receive emails automatically when I boot thunderbird, when I try use the “get mail” tab I am prompted to enter my “mypostoffice.co.uk” password. When the password is entered I get the message “Mail server pop3.mypostoffice.co.uk responded:Login failed” The post office helpline directed me to the post office portal where I logged in ok using the password. The helpline bod then said its a thunderbird problem sorry can't help!
When I try to send emails I get the error message Client host rejected access denied.

Anyone any suggestions?

espresso · 12 September 2009 at 10:41AM

peat wrote: »

Anyone any suggestions?

Have you configured Thunderbird correctly?

See here

peat · 12 September 2009 at 11:00AM

yes I've been through that

cyberbob · 12 September 2009 at 11:17AM

I had this problem a few years ago with a previous build of Thunderbird. This was with my own domain emails and bt email. Sorry I never solved it. I tried all settings i could think reset it all the time. In the end I gave up and went to another mail client where I had no problems

Paulo_Silvestre · 12 September 2009 at 11:24AM

Please check the incoming and outgoing mail server with thunderbird and your host provider.

peat · 12 September 2009 at 5:23PM

I've checked

email problems with post office and thunderbird

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