Alaska website issue - cannot login?
Oct 10, 2017, 1:48 am
#1
Original Poster
Join Date: Aug 2017
Posts: 1,610
Alaska website issue - cannot login?
Is anyone else having an issue logging into their alaska account (on either the website, or the app My Accounts tab)? Wondering if its a widespread issue?
Been having this for last couple hours (midnight of Oct 10th). Its giving some server error message on login (not a password etc issue).
Been having this for last couple hours (midnight of Oct 10th). Its giving some server error message on login (not a password etc issue).
Oct 10, 2017, 2:54 pm
#3
Join Date: Jan 2017
Location: ANC
Programs: AS (75K+ miles flown) | Marriott Rewards | MLife Sapphire | Identity Silver | Hertz Gold Plus |
Posts: 209
Is anyone else having an issue logging into their alaska account (on either the website, or the app My Accounts tab)? Wondering if its a widespread issue?
Been having this for last couple hours (midnight of Oct 10th). Its giving some server error message on login (not a password etc issue).
Been having this for last couple hours (midnight of Oct 10th). Its giving some server error message on login (not a password etc issue).
Oct 10, 2017, 4:38 pm
#4
Join Date: Oct 2000
Location: Seattle WA, USA
Programs: Hilton Diamond, Marriott LT Plat, AS Lounge
Posts: 3,478
I was purchasing some tickets this afternoon and got all the way to the Purchase click and the thing pooped out on me. GRR. Had to start again. But I didn't have any problem logging in.
Oct 11, 2017, 12:31 am
#6
A FlyerTalk Posting Legend, Moderator, Information Desk, Ambassador, Alaska Airlines
Join Date: Dec 2006
Location: FAI
Programs: AS MVP Gold100K, AS 1MM, Maika`i Card, AGR, HH Gold, Hertz PC, Marriott Titanium LTG, CO, 7H, BA, 8E
Posts: 42,953
It's dead... tim.
Just tried upgrading some family members OW using GGUC's. Had screenshots of the codes even and it failed. Called AS and reached PHX- they tried as well, but no luck. Apparently "the system" is updating and I should try back in an hour. I'll hopefully be asleep by then.
Just tried upgrading some family members OW using GGUC's. Had screenshots of the codes even and it failed. Called AS and reached PHX- they tried as well, but no luck. Apparently "the system" is updating and I should try back in an hour. I'll hopefully be asleep by then.
Oct 11, 2017, 1:00 am
#9
A FlyerTalk Posting Legend, Moderator, Information Desk, Ambassador, Alaska Airlines
Join Date: Dec 2006
Location: FAI
Programs: AS MVP Gold100K, AS 1MM, Maika`i Card, AGR, HH Gold, Hertz PC, Marriott Titanium LTG, CO, 7H, BA, 8E
Posts: 42,953
Code:
Please replace this text with the error page you would like to serve to clients if your origin is offline.
Nov 6, 2017, 11:02 am
#10
Join Date: Aug 2008
Location: San Francisco
Programs: AA EXP; Marriott BonVoy Titanium Elite, Marriott LT Plat.
Posts: 1,717
AS website seems to be down. Was hoping to snag a couple tixs I found over the weekend but need to get the Mrs. final approval before committing...
Darn!! What gives??!!
Darn!! What gives??!!
Nov 6, 2017, 11:29 am
#11
Join Date: Jan 2010
Programs: UA, AS
Posts: 2,393
Nov 6, 2017, 1:42 pm
#12
Join Date: Jun 2008
Location: Sunny Seattle
Programs: AS MVPG 75K, HH Diamond
Posts: 539
If your connection is via Comcast, they were having severe network problems earlier this morning. Those should be resolved now.
Nov 7, 2017, 8:02 am
#13
Join Date: Aug 2008
Location: San Francisco
Programs: AA EXP; Marriott BonVoy Titanium Elite, Marriott LT Plat.
Posts: 1,717