Quality degradation at Associated Bank Mobile  
Users report higher volume of Quality Issues than usual
54
fair

Associated Bank Mobile | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
-24 Points Past 7 Days
Category: Finance
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
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Android unitQ Score
Android User Feedback
71%
Android
54 Reports
iOS unitQ Score
iOS User Feedback
29%
iOS
22 Reports
User Feedback
29%
iOS
22 Reports
71%
Android
54 Reports
Associated Bank Mobile - Latest Quality Issues
iOS
Mar 16, 2024
Unable to access tax forms
Terrible app. Said I needed to download 1099-in t form in order to see it and print and document was 0 kb. Useless app.
Android
Mar 17, 2024
I don't want to be forced to update!
Android
Mar 19, 2024
I don't like the upgrades. not easy to navigate my account.
iOS
Mar 19, 2024
Good app.
I would like to be able to correct or set categories. Some of the transactions are listed incorrectly. An example a transaction is able as insurance and is investment.
Android
Mar 21, 2024
Have used snapdeposit for years. Now I'm told to install the app. And I can't even sign in.. My user name and password are not recognized.
iOS
Mar 22, 2024
New version has some problems.
Paying mortgage used to auto plug in the amount due, now it doesn't. Also will not allow mortgage payments to go through, which being an Associated Mortgage it's just a transfer.. won't work. There was literally nothing wrong with the previous version, other than trying to justify their continued employment.. why can't these “devs” leave things alone?
Android
Mar 23, 2024
Too many extra screens for feature highlights and questions.
iOS
Mar 23, 2024
Associated Bank App is NOT Family Friendly
My wife and I share accounts, and she has set up bill pay. I would like to know why I can't see any information on the bills when I log in? Only she can see it. Similarly, for taxes, why am I the only one that can access a 1099 form? No lip service please. I'd appreciate an honest answer.
Android
Mar 24, 2024
Since the last update, my deposits will no longer work. As soon as you take a photo of the back of the check it kicks you out completely. Useless to me now! Guess its time to shop for a new bank.
Associated Bank Mobile - Product Description
Associated Bank Mobile is a convenient and secure way to manage your money. Quickly check balances with Instant Balance, sign in with Touch ID®, review transactions, deposit checks, view and pay bills as well as add new billers with SnapPayments and transfer funds. You can also quickly find ATMs and branch locations near your current location or search by address. 

Associated Bank Mobile is available for personal accounts. Associated Bank does not charge a fee to use our mobile banking and text banking services. Message and data rates may apply. Check your carrier plan for details. Visit AssociatedBank.com/Mobile for Associated Bank Mobile Terms and Conditions. Our standard bill payment service, found within online and mobile banking, is free, up to your available balance. Some add-on services within the standard bill payment service have service charges. Please refer to the Terms and Conditions of the Bill Payment Service and the Consumer Deposit Account Fee Schedule for details.

Touch ID is a registered trademark of Apple® Inc., registered in the U. S. and other countries.

All trademarks, service marks and trade names referenced in this material are official trademarks and the property of their respective owners. Member FDIC.
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