Autonet Insurance Reviews

Hi Cliff,

Thank you for your email. I'm glad to hear that you were able to find the exact same level of cover with Autonet for £200 less after getting a quote of double last year's premium from Saga. We're always happy to help our customers and provide the best deals for their needs.

If you have any further queries or require assistance in the future, please do not hesitate to contact us again. We value your feedback and look forward to providing you with continued great service.

Kind regards,

Beth @ The Social Media Team

Hi Christopher,

Thank you for sharing your experience with us on Trustpilot. We're glad to hear that you found Autonet's renewal price to be competitive.

At Autonet, we strive to offer our customers the best possible service in the event of an incident. Our claims team is always ready to assist you and we will make sure that any claims are processed efficiently and transparently.

Thanks again for your review, and if you have any other concerns or questions, please don't hesitate to get in touch with us.

Kind regards,

Beth @ The Social Media Team

Hi Mr Kenneth Spencer,

Thank you for leaving a 5-star review. We appreciate your feedback and are glad that you found our online service as efficient as the phone call. We always strive to provide our customers with the best service possible, and it's great to hear that you had a relaxed experience.

If there is anything else you need assistance with, please don't hesitate to contact us again.

Thanks again for choosing Autonet and for your feedback.

Kind regards,

Hayley @The Social Media Team

Thank you for bringing this to our attention.

We're sorry to hear that you had an unsatisfactory experience with Autonet on the comparison site. We'd like to apologise for any confusion that may have arisen regarding the final price of your insurance policy.

Please note that the price you see on the website will include the £40 fee, however, we cannot guarantee the price until you click through to our website. It is important to check the final price on our website where all the fees and charges will be shown before purchasing the policy.

If you would like to discuss your concerns further or log a formal complaint, please contact us via the link below:

https://www.autonetinsurance.co.uk/contact-us

Please let us know if there is anything else we can do to assist you.

Kind regards,

Beth @ The Social Media Team

Hi Deborah,

Thanks for letting us know that everything went well with setting up your Autonet policy! It's great to hear that it was so easy for you to get everything sorted out and that our online system was user-friendly.

Don't hesitate to reach out if you have any questions or concerns in the future, we're always happy to help.

Kind regards

Philippa @ The Social Media Team

Hi PBedford,

Thank you for letting us know that using Compare the Market was straightforward for you.

If you have any further questions or concerns, please don't hesitate to get in touch with us.

We're always here to help!

Kind regards,

Beth @ The Social Media Team

Hi Michael,

Thank you for choosing Autonet and for sharing your feedback with us. We're thrilled to hear that our pricing was affordable and competitive compared to your previous provider. This is what we strive for with all our customers.

If you need any further assistance or have any queries, please don't hesitate to get in touch. We're always here to help.

Kind regards,

Beth @ The Social Media Team

Hi Stephen,

Thank you for taking the time to review Autonet on Trustpilot. We're thrilled to hear that you found our website easy to use and that our insurance pricing was a great deal for you.

It's wonderful to hear that you had a positive experience with us. If you have any questions or need any assistance in the future, please don't hesitate to get in touch.

Thanks again for choosing Autonet, Stephen!

Kind regards,

Beth @ The Social Media Team

Thank you for bringing this to our attention and we are sorry that you had difficulty communicating with us to pay for your quotation. We apologise for any inconvenience caused.

If you would like to discuss your concerns further or log a formal complaint, please contact us via the link below:

https://www.autonetinsurance.co.uk/contact-us

Our team will be more than happy to assist you with any queries or issues.

Thank you for choosing Autonet and we appreciate your feedback.

Kind regards,

Beth @ The Social Media Team

Thank you for bringing this to our attention and we apologise for the inconvenience caused. We understand that your time is valuable, and we regret that it took longer than expected to complete the process.

If you would like to discuss your concerns further or log a formal complaint, please use the following link to contact us: https://www.autonetinsurance.co.uk/contact-us

Thank you for choosing Autonet and we aim to serve you better in the future.

Kind regards,

Beth @ The Social Media Team

Hi Guest,

Thanks for leaving a review about Autonet on Trustpilot! We really appreciate your feedback, and we're so glad to hear that we hit the mark with your insurance policy. We always try to offer our customers a fair and sensible price, and we're happy that our efforts didn't go unnoticed!

Please don't hesitate to get in touch if you ever need anything else in the future. We'll be happy to assist you in any way we can.

Thanks again for your support!

Kind regards

Philippa @ The Social Media Team

Hi Stephen,

Thank you for taking the time to write about your experience. We are very happy to hear that overall the process was quick and easy for you.

While we're sorry to hear that there was slight issue with your bank at the beginning, we're glad you were able to use another method to verify your purchase.

If you have any other questions or concerns, please do not hesitate to get in touch with us.

Kind regards,

Beth @ The Social Media Team

Hi Craig,

Thank you for taking the time to leave a review about your experience with us on Trustpilot. We are delighted to know that we were able to assist you in sorting out your request with ease. Providing an exceptional level of service to our customers is our top priority, and we are thrilled to hear that we were able to meet your expectations.

If you have any further questions or concerns, please do not hesitate to get in touch with us. We are always here to help.

Kind regards,

Beth @ The Social Media Team

Hi Mr. Meller,

Thank you for sharing your feedback with us. We're glad that you found the call informative and that the paper documents have been received satisfactorily.

However, we are sorry to hear that you experienced difficulty with the call quality caused by the background noise. We apologise for any inconvenience this may have caused you and assure you that we are working to improve the quality of our calls.

Should you have any further inquiries, please don't hesitate to get in touch with us.

Kind regards,

Beth @ The Social Media Team

Hi Mr & Mrs Walton,

Thank you so much for taking the time to share your feedback with us! We're thrilled to hear that you received great service and found our pricing to be competitive.

If you have any further questions or need further assistance, please do let us know. We're always here to help.

Kind regards,

Beth @ The Social Media Team

Thank you for sharing your positive experience with Autonet. It's great to hear that our customer representative provided you with excellent support and helped you navigate through everything with ease.

At Autonet, we always strive to provide our customers with the best possible service and are glad to hear that we have met or exceeded your expectations.

Thank you for choosing Autonet as your insurance provider.

Kind regards,

Michelle @ The Social Media Team

Thank you for reaching out to us regarding your recent experience with Autonet. We are sorry to hear that it wasn't up to your expectations.

If you would like to discuss your concerns further or would like to log a formal complaint, please feel free to contact us via the following link:

https://www.autonetinsurance.co.uk/contact-us

We are committed to resolving any issues you may have with your policy and ensuring that our customers receive excellent service.

Thank you again for raising this with us, and we hope to hear from you soon.

Kind Regards,

Beth @ The Social Media Team.

Thank you for bringing this matter to our attention. I am sorry to hear about the difficulties you have experienced with our online portal. We do have different pages to set up an online account for our different products, I will link the specific Van page for you in case this was the issue.

https://www.autonetinsurance.co.uk/contact-us/van-insurance

We also hope you never have to make a claim, just to let you know as a broker all our claims are handled by a third party claims company and the number for them can be found in your policy documents.

If you would like to discuss your concerns further or raise a formal complaint, please contact us through this link:

https://www.autonetinsurance.co.uk/contact-us.

Thank you for your patience, and we apologise for any inconvenience caused.

Kind regards,

Beth @ The Social Media Team

Hi Bashir,

Thank you for your feedback. I'm glad to hear that our team was able to assist you in a helpful and supportive manner.

We apologise if there was any confusion with the language used, and we always strive to communicate in the clearest way possible.

If you have any further concerns, please don't hesitate to reach out to us.

Kind regards,

Beth @ The Social Media Team

Thank you for bringing this to our attention and we are sorry for the inconvenience caused. Please understand that you if you have obtained a quote from us in the past you may be on our marketing system and we want to help stop these unwanted calls.

If you reach out to a member of our live chat team via the link below they will take a few details and ensure these call are stopped.

https://www.autonetinsurance.co.uk/contact-us.

If you prefer to log a formal complaint this can also be completed via the link above.

We look forward to hearing from you.

Kind regards,

Beth @ The Social Media Team