MMB Login Error after requesting Avios upgrade
Jan 10, 2022, 7:02 pm
#1
Original Poster
Join Date: May 2011
Programs: AA EXP, DL Plat, VX Gold, VS Gold, HHonors Gold; SPG Gold; Marriott Gold
Posts: 238
MMB Login Error after requesting Avios upgrade
I’ve got two separate bookings where I’ve requested Avios upgrades. Both needed a call-in as wouldn’t allow online. I’m not my situations, the agent processed the upgrade request, told me they were deducting Avios, took payment details and submitted the change to ticketing.
Both bookings are now both, separately, waiting for ticketing and generate a login error when trying to access via MMB. Both were accessible before the upgrade.
I’ve been able to validate that the upgrade is in the booking by checking by via Qantas/Finnair, but cannot access on BA.com. No Avios have been deducted or payments taken yet.
is this normal? - I’ve never experienced the error previously when processing an upgrade request.
Both bookings are now both, separately, waiting for ticketing and generate a login error when trying to access via MMB. Both were accessible before the upgrade.
I’ve been able to validate that the upgrade is in the booking by checking by via Qantas/Finnair, but cannot access on BA.com. No Avios have been deducted or payments taken yet.
is this normal? - I’ve never experienced the error previously when processing an upgrade request.
Jan 10, 2022, 8:04 pm
#2
Join Date: Jul 2018
Location: Mexico
Programs: BAEC Gold / SQ *A Gold / Marriott Titanium
Posts: 3,610
I’ve got two separate bookings where I’ve requested Avios upgrades. Both needed a call-in as wouldn’t allow online. I’m not my situations, the agent processed the upgrade request, told me they were deducting Avios, took payment details and submitted the change to ticketing.
Both bookings are now both, separately, waiting for ticketing and generate a login error when trying to access via MMB. Both were accessible before the upgrade.
I’ve been able to validate that the upgrade is in the booking by checking by via Qantas/Finnair, but cannot access on BA.com. No Avios have been deducted or payments taken yet.
is this normal? - I’ve never experienced the error previously when processing an upgrade request.
Both bookings are now both, separately, waiting for ticketing and generate a login error when trying to access via MMB. Both were accessible before the upgrade.
I’ve been able to validate that the upgrade is in the booking by checking by via Qantas/Finnair, but cannot access on BA.com. No Avios have been deducted or payments taken yet.
is this normal? - I’ve never experienced the error previously when processing an upgrade request.
Jan 10, 2022, 10:17 pm
#3
Original Poster
Join Date: May 2011
Programs: AA EXP, DL Plat, VX Gold, VS Gold, HHonors Gold; SPG Gold; Marriott Gold
Posts: 238
I can indeed see them in the app, although the seat is showing blank for the upgraded segment even though I had the agent select it. Also clicking through on any segment generates the website error.
one booking is only 9 days away, so I’m anxious to see it ticketed before the check in window
one booking is only 9 days away, so I’m anxious to see it ticketed before the check in window
Jan 11, 2022, 3:54 am
#4
Join Date: Jan 2007
Location: living near Malaga
Programs: BA Silver , Mucci recipient. Coffee Drinker, Blue Sky Thinker
Posts: 2,127