Contact Arizona Financial Credit Union today!

Need to get in touch? Our team members are available to help you by sending us a secure message, over the phone, in person, through mail, or even through chat support. 

Email or Chat

Current members can send a secure email, or use secure chat within online banking and mobile banking with confidence. 

Secure email using online banking:

  • Step 1 – Log in to online banking
  • Step 2 – Select “Support" located on the top right side of the page
  • Step 3 – Select “Secure Email” and our team will respond within 24 business hours or less. -OR-
    Reach a team member using "Secure Chat" within online banking weekdays from 9 a.m. to 6 p.m. 

Secure email using mobile banking:

  • Step 1 – Log in to the app
  • Step 2 – Select the "More" option
  • Step 3 – Scroll down to the "Contact Us" section
  • Step 4 - Select "Secure Email" from the options provided

Please note: not currently available in the business banking app

Download the mobile app here:

graphic-app-store-badge   google-play-badge

 

Smiling young woman in striped shirt on couch browsing laptop

Ari the Chatbot

Conveniently located in the lower right corner of our website and under the "More" menu within the mobile app. Our chatbot Ari can provide quick answers for most general questions.

Contact Arizona Financial By Phone

General Member Service Help

  • Information & Assistance
    602-683-1000
    We will never ask you for your PIN, CVV, or one-time passcode over the phone or via email. You can always hang up and call us directly for your safety.
  • Available 24/7, Year-Round
    800-523-4603
    (Some services may be limited on weekdays after 6 p.m., weekends, and holidays.)

TouchTone 24

TTY Relay Calls

Online Banking Assistance

Report Account Fraud

Business Solutions Center

Need to Send Us Some Snail Mail?

If you need to send us something via the United States Postal Service or another delivery provider, our mailing address is:

Mailing address for deposits, payments, or other correspondence:
Arizona Financial Credit Union
PO Box 60070
Phoenix, AZ 85082-0070

 

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Delete an Online or Mobile Banking Account

Please call 602-683-1000 or visit a branch location to delete your online/mobile banking account.

You Can Also Stop By One of Our
Branch Locations

Chandler Germann Branch


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Drive Thru

Chandler Pecos Branch


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Deer Valley Branch


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Mesa Dana Park Branch


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Superstition Springs Branch


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Washington Park Branch


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No branches found.

How Can We Help?


 

Frequently Asked Questions

How do I log in to online banking for the first time?
How do I locate my account number in mobile banking?
What is your routing/ABA number?
How do i delete my mobile/online banking profile?
How can I dispute a Visa transaction?
How do I order a new debit card?
Wire Instructions: Request by Phone

Frequently Asked Questions

¿Cómo me inscribo a mi cuenta en línea?
Cual es su numero de ruta?
¿Cómo puedo disputar una transacción de Visa?
¿Cómo elimino mi cuenta de banca móvil/banca por internet?
¿Cómo solicito una nueva tarjeta de débito?
¿Cómo deposito cheques en línea?
¿Puedo hacer depósitos en cajeros automáticos?