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Barclays plc is a British multinational investment bank and financial services company, headquartered in London, England. Barclays is organized into four core businesses: personal banking, corporate banking, wealth management, and investment management.
Full Outage Map
TransactionsProblems in the last 24 hours
The graph below depicts the number of Barclays reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Barclays. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Barclays users through our website.
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Mobile App (60%)
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Transactions (24%)
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Website (6%)
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Login (5%)
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Transfer (4%)
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Withdrawals (1%)
Live Outage Map
The most recent Barclays outage reports came from the following cities: Crawley, Colchester, Stroud, Brentwood, Walsall, Sheffield, Gosport, Chichester, Newcastle upon Tyne, Bradford, Preston, Weston-super-Mare, Peterborough, Bolton and Tamworth.
| City | Problem Type | Report Time |
|---|---|---|
 Crawley |
Mobile App | |
| Colchester |
Transactions | |
| Stroud |
Mobile App | |
| Stroud |
Mobile App | |
| Brentwood |
Mobile App | |
| Walsall |
Login |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Barclays Issues Reports
Latest outage, problems and issue reports in social media:
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xoxo
(@gallxoxo) reported
@BarclaysUK is there another way I can send proof of income for your Barclay card. Your online service always ends in an error message. I have tried servers times. I can not attend My local branch as it isn’t open past 2pm…. Help!
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MobilityCareAidsCoUk
(@MobilityCareAid) reported
Well done to @BarclaysUKHelp @BarclaysUK who after asking me to take my msgs to DM & I explained that my phone calls to Bereavement Support were cut off & had 2 hour waiting times. They again referred me to same Dept using same Tel No & waiting times with NO offer to call me back
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Coocoocachew
(@Coocoocachew2) reported
@BarclaysUK is the banking system down? I can’t make any payments!
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MobilityCareAidsCoUk
(@MobilityCareAid) reported
Fortunately @BarclaysUKHelp @BarclaysUK There are other Financial Institutions and Retail banks out there who do things better and offer a much better customer service when dealing with Bereavement. Have a look and learn...
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Ali Hill
(@aligee2379) reported
@BarclaysUK I’ve been on hold for over 2 and a half hours trying to cancel my 12 year old son’s debit card! I can’t do it on his app or on the web and keep getting directed to the lost card phone number!!!HELP I need sleep!
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Omar Shareef
(@HJellyton) reported
@BarclaysUK I'm actually embarrassed for you about how pathetic your helpline service is. All I'm trying to do is order a new PIN Sentry device for onkline banking and it's like climbing Everest backwards blindfolded in a bloody straight jacket. Absolutely shocking service.
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BooWho
(@BoooWh0) reported
@leadlagreport @BarclaysUK customer services.
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Paraplan4u
(@paraplan4u) reported
How can you be so impossibly awful @BarclaysUK ? It has now taken you 2 months to change the mandate on our charity account and you have still not managed to do it correctly. Pitiful.
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Sarah Parker
(@MrsPs1) reported
@BarclaysUK trying for 3 days to use the video app to open an act for a 11yr old.I wait in the queue only for it to repeatedly show a tech error! Tonight was the last straw after waiting since 1730 How do I go about making an appt pls? Branch said end Sept which is too far.
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TheRealCraig
(@AnIndividualist) reported
Funny how when I purchase something @BarclaysUK charge me instantaneously but when I have an issue I can’t get a branch appointment at a convenient time for at least four weeks. Poor quality service
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BooWho
(@BoooWh0) reported
@BarclaysUK Your customer services are so so so offensively awful. How can you treat your customers so badly. Why is it impossible to speak to someone?
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Allen Praito
(@allenpraito) reported
@BarclaysUK any issues with app or online tonight? App is reporting error when trying to make a payment and website reports error 1101 try again later
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TheRealCraig
(@AnIndividualist) reported
Getting stuff sorted at @BarclaysUK is impossible. Branch tell me to call then they tell me to go in branch it’s laughable It’s the reason I’ve moved to starling and trying to get the rest of the family to follow
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Kim Langridge
(@kimlangridge) reported
@BarclaysUK Hi... would like to talk about gaining 3rd party access to a relative's account. What is the process please?
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Debbie Bird
(@Debfromyorks) reported
@BarclaysUK Are there any site problems? I cannot log in
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fullsome tub
(@FullsomeT) reported
@BarclaysUK Hi, I have been using my Barclays debit visa for 2 years now in the Philippines without any issues, but today when I tried to use it all that comes up is cannot proceed with transaction, my card is due to expire at the end of this month
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Jane Maunsell
(@JaneMaunsell) reported
@BarclaysUK Banking app down
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Just Music Yorkshire 🎵
(@jmyorks) reported
Report lost and stolen card immediately we're told. Except u cant. No.s on back of cards to ring arent dedicated, loads of log in, option hoops to jump through and at 1.45am last night a 45minute wait! @BarclaysUK @HSBC . We need a dedicated line! Its taken 12 hours to report
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revnabt
(@revnabt1) reported
@BarclaysUK always only one cashier at Marylebone Branch and long queues! Any plans to have a better customer experience?
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Lisa Peace
(@LisaPeace3) reported
@BarclaysUK do you have a problem with your system right now?
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Sparticus J
(@SparticusJ) reported
@BarclaysUK I am trying to login to track it and keep receiving an error message referencing an issue with the server, is the service down?
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Allen Praito
(@allenpraito) reported
@Barclays @BarclaysUK any issues with app or online tonight? App is reporting error when trying to make a payment and website reports error 1101 try again later
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SnapDragontoys
(@snapdragonw4) reported
@BarclaysUK error code 33355 can’t talk to anyone at Barclays please help to sort this ??????? Anyone out there
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Mick 4553
(@super_francais_) reported
@BarclaysUKHelp @BarclaysUK Hello, I would like to contact you but the message service on your website is broken (for several months...). What's the easiest to do?
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BooWho
(@BoooWh0) reported
@BarclaysUK Your chat function is not working and yet I have been hung up on THREE TIMES by your automated service telling me I have ti use the chat function.
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Dr. David Marrani
(@Doubledegree) reported
@Barclays @BarclaysUK @BarclaysUKHelp your customer service is totally inneficient. 3 h on your chat on the app and still no results. Impossible to reach a human being. Waste of time.
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Adia NNK
(@AdiaNNK) reported
@kattsjr is my husband who has failed to get notification alerts on his phone. We have done everything from reinstalling the app to rebooting the phone. Problem not solved. @BarclaysUKHelp @BarclaysUK
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Sarah Channon
(@SarahChannon) reported
@BarclaysUK your chat with us feature is not working and I am unable to get through on the phone can you please help ?
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c0rrad0
(@c0rrad0) reported
@BarclaysUK @Barclays seems impossible to get any help on how someone has managed to open a credit card and attach it to my name… if I end up with crazy charges I’ll be even more annoyed than I am now that @Barclays seem lackadaisical about it!! 🤯🤬
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Marko Pepe
(@blakeboro) reported
@BarclaysUK shocking customer service. Why can't we speak to a real human who doesn't disconnect us. Been on online chat for probably 45 minutes today and still no further forward. No one is talking