Maria Adams, Credit Cards Moderator
@m_adams
To talk to Best Buy® Credit Card customer service, call (888) 574-1301 and then enter the last four digits of your card number or your Social Security number (SSN) and you will then hear a brief summary of your account. You can say "skip" at any time to bypass the account summary. This process will get you in contact with a live representative who should be able to answer your questions or direct you to the appropriate department.
How to Talk to Best Buy® Credit Card Customer Service by Phone
- Call the Best Buy® Credit Card customer service department. You can even use the number on the back of your card.
- Enter the last four digits of your card number or your Social Security number (SSN).
- You will then hear a brief summary of your account. You can say “skip" at any time to bypass the account summary.
- Speak to the live representative.
If you can’t or don’t want to talk to the Best Buy® Credit Card customer service over the phone, you can always connect with customer service online by logging into your account and clicking on Help & Contact.
Lastly, you can visit a Best Buy location or contact them via mail at:
Best Buy® Credit Card
P.O. Box 790441
St. Louis, MO 63179-0441
There customer service sucks!!! They continuously give you the run around. I have been trying to resolve an issue for 5 months now. Cancelling the card is another ridiculously long process. I will never use Citibank or best buy again.
You don’t answer. I’ve called repeatedly during your posted hours and it’s just a message to call back…