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CANON iMAGE GATEWAY General Questions

Document ID

Document ID KN5292

Version

Version 4.0

Status

Status Published

Published Date

Published Date 01/24/2019
FAQ ID
PS_2_13_12_1
Summary
CANON iMAGE GATEWAY General Questions
Solution
What is CANON iMAGE GATEWAY?
CANON iMAGE GATEWAY is an exclusive online photography resource and service for owners of qualified Canon products.


Can I use the services offered at CANON iMAGE GATEWAY if I am not a member?
All services offered at CANON iMAGE GATEWAY are provided exclusively for members of CANON iMAGE GATEWAY. However, anyone is able to view photos at CANON iMAGE GATEWAY if an email invitation has been sent from a member.


Can anyone register to become a member?
In order to become a member of CANON iMAGE GATEWAY, you must register a Canon product that is qualified for CANON iMAGE GATEWAY. A list of CANON iMAGE GATEWAY qualified products can be found by clicking here.


How do I become a registered member?
First time users will need to create an account. This is a 2 step process which requires the user to first pre-register with a valid e-mail address, qualifying product model, and serial number.

After completing the pre-registration process, you will receive an e-mail which contains a link to complete the registration process where you will then be required to enter your name, create a password, and select a language preference.


If I previously registered a CANON iMAGE GATEWAY qualifying product, will I need to re-register it for Canon Account and CANON iMAGE GATEWAY?
Yes.

After registration, how soon can I use the site?
Upon completion of your product registration, you will be able to access CANON iMAGE GATEWAY site by visiting www.canon.ca/cig with your CANON iMAGE GATEWAY login information.
XML Company Location
ACY
XML Revision
1
XML Type
TS
  • Applicable Models

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