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Provider Portal

Our goal is to make health insurance simple.
Information about your coverage in one place.

Welcome to MyUHOne.com Member Portal!

Please allow 2-4 business days after your coverage has been issued to register.

Notice for Short Term Medical Plan insureds.If you have more than one Short Term Plan, you'll have to register a separate account for each ID#.

Get cost estimates before choosing care. Easily compare the cost for common services and procedures -and find where in your area and in your network-you can find them. Log in and select the Medical Coverage option from the menu.  From the "My Benefits" page, select Find Care and Costs to view services and estimates.

News

Medical Loss Ratio (MLR) Rebates

Rebates for eligible customers are based on the Medical Loss Ratio (MLR) numbers reported to the Department of Health and Human Services on July 31, 2024. In states where we have not reached the required MLR (AL, MI, MS and PA), eligible customers will get a rebate. Checks will be mailed by September 17, 2024. Please allow 14 business days for your check to arrive.

Arizona, Arkansas, Georgia, Illinois, Indiana, Iowa, Louisiana, Oklahoma, and Nevada Biomarker Testing Exception Process: Arizona, Arkansas, Georgia, Illinois, Indiana, Iowa, Louisiana, Oklahoma and Nevada law requires us to make an exception process available, for certain plan types, when we restrict coverage for biomarker testing that is supported by medical and scientific evidence. For plans which are subject to these Arizona, Arkansas, Georgia, Illinois, Indiana, Iowa, Louisiana, Oklahoma and Nevada laws, if a member or provider disagrees with the processing of a claim for biomarker testing, you may request an exception by submitting a request in writing to Golden Rule Insurance Co., 7440 Woodland Drive, Indianapolis, IN 46278. This submission should include documentation supporting the exception request. If you choose to request an exception, please submit your request within 180 days from the date you received our explanation of benefits for the claim. You may appeal a denial of coverage for biomarker testing by submitting a written request to Grievance Administrator, PO Box 31371, Salt Lake City UT  84131-0371.  If you choose to request an appeal, please submit your request within 180 calendar days following receipt of the initial determination.

Important State Notices

Please select your state to view important information about your coverage.


Learn More About UHOne

  • NEW!! Optum Perks Discount Card
  • Health Savings Accounts

FAQs - Frequently Asked Questions

  • What are the benefits of registering?
  • How do I register?
  • What if I don't have my ID Card?
  • Is this website secure?
  • Internet Browser Compatibility
  • Can I send a secure message with questions or comments?
Accredited Health Utilization Management

UnitedHealthcare Life Insurance Company has been awarded the Health Utilization Management Accreditation.
Click this link to visit the URAC website.

Discounted Pricing on Hearing Aids

Did you know being insured through UnitedHealthcare or one of its affiliates makes a discount on hearing aids available that could save you dollars in out-of-pocket costs? This discounted pricing is available even if your health insurance through UnitedHealthcare or one of its affiliates does not have hearing aid coverage. To take charge of your hearing health or for more information, visit uhchearing.com/home or call (855) 523-9355. This program is not insurance, is not part of your health insurance plan, and is offered by an affiliated but separate company.