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Store Info
Shipping Information & Policies
Chegg ships textbooks within the United States, exact price of delivery and time will depend on the destination and shipping method. During checkout, you will receive an estimated arrival date for your textbook. Chegg works with its third-party partners to guarantee the arrival of textbooks no later than the date stated on your order. If your order should arrive late, Chegg will refund your shipping costs and if needed resend your textbook.
Appreciation Discount
High school and college students can join Chegg and browse textbook sales and rentals for free, as well as taking advantage of three free math solutions per day with Chegg Math Solver. Students can also access articles and career skill resources free online for internship, resume and career help.
More Ways to Save
You can get a free trial for three days of Chegg Writing. The Chegg free trial includes plagiarism scans, grammar checks, expert proofreading and instant citations. After your free trial is up, Chegg Writing costs $9.95 per month. Chegg sometimes runs free trials on services like Chegg Study and Chegg Math Solver.
Chegg free trials are available using our coupon codes when valid.
Return Policy
Physical textbook returns are accepted within 21 days of order for a refund, minus the cost of shipping. Digital returns are accepted within 10 days of purchase, and users can only return a given textbook one time.
Loyalty & Rewards Program
Chegg does not offer a rewards program, but if you enroll in a Chegg membership (for example CheggStudy for $14.95/month) you will receive a few extra free perks. Chegg student membership perks include a DashPass student membership, Prezi membership and Calm membership. Activate student perks after you join Chegg.
About Chegg
Chegg is perhaps best-known as a physical and digital textbook buying, selling, and rental service that offers relief from sky-high textbook prices. But its online platform has much more to offer students, including a number of study tools like flashcards, equation solvers and 24/7 expert homework help and tutoring, as well as writing tools like a plagiarism checker and citation creator. Recently Chegg has added CheggMate, an AI powered service that allows students to access study help in an adaptive, fast format with instant feedback. Chegg also has the latest information on scholarships and internships. It’s all of these features that make Chegg stand out as one of the best sites for deals on college textbooks.
Now one of the leading educational technology companies, Chegg began as a simple message board for University of Iowa students called “Cheggpost” in 2000. Creators Josh Carlson, Mike Seager and Mark Fiddleke invented the name as a portmanteau of “chicken and egg.” Around 2008, the company was inspired by platforms like Netflix to begin their flagship textbook renting service. Following the introduction of textbook rentals, the company exploded in popularity among college students. Their latest numbers report over 8 million registered users.
Chegg services
- Rent/buy textbooks
- Read eBooks
- Sell your textbooks with GoTextbooks
- Writing/grammar and proofreading
- Study help for homework, exam prep
- Math solver, help understanding math step by step
- CheggMate, AI-powered solution for study/learning
CheggMate details
CheggMate is an AI learning support service powered by GPT-4. You can sign up by joining the waitlist online. Using CheggMate students can access Chegg’s extensive content library and subject-matter experts in a faster, personalized, accurate and adaptive chat format that will also provide instant feedback to facilitate learning.
Chegg customer service
Most tasks can be managed online by signing into your account and following the FAQ directions. However if you have additional issues contact customer service by texting or by phone.
- Text: 1 (408) 351-0942 through SMS or WhatsApp. If you are in the United Kingdom, text 44 7458 156061.
- Call: 1 (855) 477-0177 from 4 a.m. – 12 a.m. PST.
Chegg FAQs
Sometimes Chegg offers coupons for savings on textbooks but not frequently. The bright side is that Chegg’s prices are already discounted up to 90% off compared to bookstore prices. Check the Chegg website to see if any savings opportunities are available. It also helps to browse the Offers.com Chegg coupons page to find other exclusive deals.
No, you can’t stack multiple coupons at Chegg. Each order is limited to a single promo code or coupon, and you can’t mix and match offers.
Chegg offers the following memberships:
- Chegg Study ($14.95 per month): Chegg Study Includes homework help, step-by-step math support and textbook explanations
- Chegg Math Solver ($9.95 per month): Chegg Math Solver includes solutions with detailed step-by-step explanations, a graphing calculator and mobile app.
- Chegg Writing ($9.95 per month): Chegg Writing includes expert proofreading, grammar checks, unlimited plagiarism scans and instant citations.
- Chegg Study Pack ($19.95 per month): The Chegg Study Pack includes all the features of Chegg Study, Chegg Math Solver and Chegg Writing.
Yes, you can pause your Chegg Study subscription by logging into your account, and following these steps:
- Under Subscriptions, select Chegg Study and hit Pause subscription.
- Select how long you want to pause.
- Hit the Pause subscription button.
You can either pause or cancel your subscription any time, which locks in your subscription price. You won’t be charged while it’s paused and all of your account settings will still be saved if you decide to unpause.
Access to Chegg Answers requires a Chegg Study account. You can sign up for a free Chegg trial with our coupon codes during certain promotional periods.
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