Orel Rdi

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
| map-marker Salem, Oregon

Material damaged

Citi Easy Deals - Material damaged
Citi Easy Deals - Material damaged - Image 2
I am order new mobile but old mobile delivered , iam order in mobile model is Nokia n820 model, but delivered old damaged mobile
View full review
Loss:
$1598

Preferred solution: Full refund

Tammy A Zac

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Cincinnati, Ohio

Citi easy deals

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
New way of getting deals is horrible. System is bogged down. Deals don't load until they are sold out. Are they really available? Old system would tell you they were in carts and still have a chance to get something.
View full review
3 comments
Nimrod Xpw

I believe a very limited number of deals are offered and usually sell out in 5 minutes. It doesn't leave a good taste in your mouth about Citi. We use Amex deals and don't bother with Citi at all now.

Guest

I AGREE

Guest

Site is horrible!

View more comments (2)
Ted Hur

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Terrible "updated" site

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
I thought updates are supposed to make things "better". This is the dumbest update I have ever experienced. I cannot get any citideals to load up. Constantly receive a "did not load properly" error and no matter how many times I reload, nothing will pop up. Once the item pops up, it's too late. What kind of joke is this? are you actively trying to *** off your consumer base?
View full review

Preferred solution: Functional site

User's recommendation: Hard Pass

Vincent S Hol

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Heart Failure

This new site has to be the worst I've ever had to deal with. Frustrated is an understatement - I'm about to have heart failure!!!
View full review

Preferred solution: Apology

Anonymous
map-marker West Newton, Massachusetts

New revised Citi Deal site

This is the worst revision of a popular site I have ever seen. The old site was simple and easy to deal with...I was a fan for years...but now I give up... Please go back and retest the access to this horrible mess.
View full review
Anonymous
map-marker Ruckersville, Virginia

The new updated Citi easy deal site does not work. it is full of problems.

City easy deal Representatives don't have access to the tech support and city.com says that they have nothing to do with City easy deals. Neither representative was able to connect me to Tech support. I am absolutely livid as I am unable to get any City easy deals and can't even find a way to get to Tech support. It went from having problems to a total disaster.
View full review
2 comments
Dmarion Bqo

Having same frustrated feeling! They don't have any support to access new my deals program.

Guest
reply icon Replying to comment of Dmarion Bqo

Strongly agree your comment! I'm very frustrated about new my deals program.

No one can support from the company. If they discontinue it, please let customers know, not the ignorance instead.

View more comments (1)
Anonymous
map-marker West Newton, Massachusetts

I am a long time participant in the Easy Deal but lately I am frustrated with its long delays and inability to purchase the offerings.

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
This site has become so bogged down that I am constantly frustrated by the inability to access any of the rewards...until this site is updated, I will probably not be using it anymore...it is too frustrating and disappointing to waste time on it.
View full review
Anonymous
map-marker Kannapolis, North Carolina

Deal still hasn’t loaded even though it became available an hour ago

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Target deal still has not loaded even though it became available. coming soon an hour ago. This feels like a teaser. And if this is a technology issue as this is poor customer service at best. I had a specific item I wanted to purchase at target but because I cant add the deal to the cart I cant use it.
View full review

User's recommendation: Stop teasing customers

1 comment
Guest

Had the same problems as written in this review. Please go back to the way it was before changing from citi easy deals. Do NOT like the new way you are doing things.!

Anonymous
map-marker Villa Ridge, Missouri

Daily Deal

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
I have not won a daily deal since April, 2023. In the past if I logged in before 12 pm, I stood an excellent chance of winning the item offered. Now I hit the blue button at 12 pm, but never win any more. In fact, a message pops up This item is still available. However tapping the button again does not work. I am disgusted with the web site and customer service.
View full review

User's recommendation: Do not bother

Haelyn Kwg
map-marker Richmond, Texas

Cannot get in touch with a live person

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Tried to order Carnival gift cards. Have all information which it asked for. Got a message to call customer service to complete transaction. Cannot reach a live person. Very frustrating!
View full review
Kathleen V Vdf

Can not actually purchase the daily deal!

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Log in, wait for daily deal to be active, click on the daily deal immediately, then you wait, and wait, and wait, only to be logged out due to inactivity. Log back in, and the website says all items are in carts. OR - log in, click on deal immediately, and receive "502 Bad Gateway" Very frustrating
View full review

Preferred solution: Apology

Ward C Vuv

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

What used to be a good deal is now worthless.

The $100 gift cards for $90 were a pretty good deal (~ 10% savings, certainly better than bank CD's). We were partial to the CVS pharmacy cards. But now Citi Easy Deals has eliminated just about all the "useful" categories and have only five shopping gift cards. Would a Neiman Marcus or Macy's shopper flash a Citi Easy Deals gift card?
View full review
Cons:
  • No pros

User's recommendation: You Buffalo Wild Wings customers will be happy, but what if you want toothpaste or Band Aids?

1 comment
Guest

The new site is terrible to use I give up will not use again

Freeman Hqo
map-marker Chennai, Tamil Nadu

Bill payment rejected

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Citi Easy Deals - Bill payment rejected
I paid my aunt BSNL Mobile Bill through this easy deal site because it was first link in the Google search, but the has not paid the money is also not re funded still I paid the bill on 20.03.2022
View full review

User's recommendation: Will my amount be refunded

PATRICIA W Ndh

I can't log in to check my account/rewards

It's not letting me check my rewards, nor letting me get into my account. It's a very very confusing app.
View full review

Preferred solution: What I can get with my rewards

glenda m Sld

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Damaged product Two weeks still waiting for replacement for damaged item

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Customer service agent extremely helpful but still no response from manufacturer of product Third party problem
View full review

Preferred solution: Replacement I still want the product

User's recommendation: citi easy deals excellent service but the company that sold product still not returning call for replacement

Anonymous
map-marker Ahmedabad, Gujarat

I want my money refund. you take your useless product back otherwise I will file a case on you consumer court

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
This product is used and damaged, it is not working This site is fraud they take money and don't give a good product and proper information is also not provided for ex- return option ,customer care , contact number
View full review

About

Related Companies

Citigroup, Citibank, Red Roof Inn, Citicards, CitiMortgage

Summary

Citi Easy Deals is a free member benefit savings program offered by Destination Rewards, Inc. The company was founded in October 2003. Its headquarters is based in Boca Raton, Florida, United States of America. Citi Easy Deals allows members saving their money. They earn points and redeem them for electronics, apparel, accessories, gift cards, and travel offers on the Citi Easy Deals official website. All transactions are made with eligible Citi credit card. Participation in the Citi Easy Deals program is provided on a free of charge basis. No application is required. Customer service department is available by phone Monday – Friday from 9 a.m. to 9 p.m.

Citi Easy Deals reviews and complaints

Citi Easy Deals is ranked 84 out of 374 in Gift Cards, Rewards and Cashbacks category

Area Served

USA

Why Trust Reviews on PissedConsumer?

  • Professional auto and live moderation
  • 100% user-generated content
  • Equal opportunity and protection
  • Zero tolerance for fake reviews
  • Verified content
  • PissedConsumer is on the Inc. 5000 list

For more information read Blog article