Confero provides customer experience research services to leading brands, multi-unit and independent growth companies. Clients get the business intelligence needed to grow sales, build brand loyalty and increase bottom line results. Services include onsite mystery shopping, on the spot rewards mystery shopping, competitive studies, recorded telephone mystery shopping, brand support, POP checks, marketing activation programs, customer surveys, mobile surveys, and on site compliance audits. Confero’s relentless focus on quality drives every aspect of each client project. An award-winning, experienced account team ensures all programs provide the actionable results clients need to draw reasonable conclusions and make important decisions. Experience and resources allow flexible project starts and tight deadlines. Technology-driven reporting, via a robust web and mobile platform, allows for digital photos, audio recorded telephone calls, surveys and mystery shops reported real time. Established in 1986, Confero has been recognized with several Stevie Awards, including Customer Service/ Call Center Consulting Practice of the Year and Customer Service Management Team of the Year.
View Top Employees from ConferoWebsite | http://www.conferoinc.com |
Revenue | $13 million |
Funding | $130000 |
Employees | 25 (16 on RocketReach) |
Founded | 1986 |
Address | 535 Keisler Dr Suite 204, Cary, North Carolina 27518, US |
Phone | (919) 469-5200 |
Technologies |
JavaScript,
HTML,
PHP
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Industry | Market Research, Business Services General, Mystery Shopping, Business Services, IVR, Customer Satisfaction Research, Web Surveys, Secret Shopping, Secret Shops, Mystery Shops, Business Intelligence, Compliance, Field Audits, Telephone Mystery Shopping, Recorded Telephone Mystery Shopping, Marketing Activation, In Store Audits |
Web Rank | 2 Million |
Keywords | Confero Mystery Shop, Confero Shopper Login, Incentive Solutions + Recognition, Sales Lost Opportunity Due To Unavailability Of Stock, Confero |
Competitors | A Closer Look, Advanced Feedback, Inc, BestMark, Satisfaction Services of Houston/Metro DC, Shoppers' View |
SIC | SIC Code 87 Companies, SIC Code 873 Companies |
NAICS | NAICS Code 54191 Companies, NAICS Code 54 Companies, NAICS Code 541910 Companies, NAICS Code 541 Companies, NAICS Code 5419 Companies |
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The Confero annual revenue was $13 million in 2024.
16 people are employed at Confero.
Confero is based in Cary, North Carolina.
The NAICS codes for Confero are [54191, 54, 541910, 541, 5419].
The SIC codes for Confero are [87, 873].