Curtin University A-Z Guide

Curtin UniversityA-Z GuideFor Offshore Locations From June 2011Page A

Welcome toCurtin UniversityCongratulations on enrolling in a course at Curtin University. Curtinis an Australian leader in the delivery of offshore internationaleducation. Together with our partners in many different countries,we offer high quality educational programs designed to service theneeds of students and industry. Regardless of where you study, youwill receive the high standard of education and the internationalrecognition associated with Curtin degrees.This guide has been designed to help youfamiliarise yourself with the facilitiesavailable to you from Curtin and yourresponsibilities as a Curtin student.Your main contact with Curtin willbe via OASIS (Online Access StudentInformation Services: oasis.curtin.edu.au) and it is a condition of yourenrolment that you check this channelfrequently. Information needed foradministration of your course isavailable via students.curtin.edu.au/administration/offshore.cfm and yourlocal Curtin provider will be able toprovide you with specific informationregarding other in-country services.ContentsStudent Charter........................... 1Orientation Checklist.................. 2A-Z directory................................ 3Index........................................... 33Contacts..................................... 36

Back to StartStudent Charter:See: students.curtin.edu.au/rights/student_charter.cfmCurtin University values its studentsand recognises the importance of theoverall student experience. With this inmind, the University is committed toproviding a welcoming, supportive andsafe environment, conducive to learningand research and the developmentof individuals who display the Curtinvalues of Integrity, Respect, Fairnessand Care.To achieve this, the Universityundertakes to:• Ensure that students have accessto all relevant laws, UniversityStatutes, rules, by-laws, theUniversity’s Guiding EthicalPrinciples, policies and proceduresrelating to their rights as astudent.• Provide support services whichtake into consideration therequirements of all students.• Provide a study environment freefrom unlawful discrimination,bullying or harassment.• Provide a safe environmentfor study, research and otheruniversity related activities and toobserve all relevant legislation.• Embrace and recognise diversity.• Ensure the availability ofcore units and other courserequirements to enable programcompletion within reasonabletimeframes.• Provide accurate and accessibleinformation about all relevantaspects of a course includingunit learning outcomes, content,assessment and timetables in atimely manner before the start ofeach study period.• Provide reasonable access tostaff to discuss program matters,address concerns and complaints;and ensure timely fair andconstructive assessment of work.• Provide appropriate facilities andequipment to support studentlearning.• Ensure that students haverepresentation on Universitycommittees to enable participationin decision making.• Ensure students haveopportunities to provide feedbackon unit quality, teachingperformance, support services andfacilities.• Ensure that any campus relateddisruption that may affectstudents during their course ofstudy is kept to a minimum and iscommunicated in a timely manner.• Recognise the legal rights ofstudents including those relatingto intellectual property andprivacy.Students also have responsibilitiesand are expected to:• Inform themselves of, and complywith, all relevant laws, UniversityStatutes, rules, by laws, theUniversity’s Guiding EthicalPrinciples, policies and proceduresrelating to their rights as astudent.• Participate constructively in thelearning experience.• Be aware of course and unitrequirements and their individualacademic progress.• Behave in an appropriate mannerwithin the learning environment,showing respect for both staff andfellow students at all times.• Embrace and recognise diversity.• Use University facilities andservices in an honest andresponsible manner.• Recognise that cheating,plagiarism and fabrication orfalsifications of data are notacceptable.• Adhere to the proper use ofcopyright material.OrientationChecklist:;;Become familiar with OASISparticularly the OfficialCommunication Channel (OCC)and set up your Curtin emailaddress to receive Curtin newsand information;;Go through the “Startup”information on OASIS;;Check you are enrolled inthe correct units (check yourenrolment advice);;Register your classes with yourlocal Curtin provider to planyour semester timetable;;Go to any orientation sessionsincluding academic events,campus & library tours andfind out at which venues yourclasses will be held;;Organise your parking permit orpublic transport route;;Explore your local Curtinprovider’s clubs & associationsPage 1 Page 2

Back to StartAAAcademic IntegrityThe following web site containsinformation on how to avoid plagiarismby providing the information you willneed to appropriately cite and referenceyour work at Curtin and also provideshelpful exercises in academic writingacademicintegrity.curtin.edu.au/global/studentbook.cfmAcademic MisconductThe procedures for dealing with an issueof academic misconduct (listed below)are available at the following website students.curtin.edu.au/rights/misconduct.cfm• Withholding or falsifyinginformation relevant foradmission, recognition of priorlearning, deferred assessment orleave of absence;• Presenting copied, falsified orimproperly obtained data as if itwere the result of laboratory work,field trips or other investigatorywork;• Including in the student’sindividual work, material which isthe result of significant assistancefrom another person if thatassistance was unacceptableaccording to the instructions orguidelines for that work;• Assisting another student in thepresentation of that student’sindividual work in a way that isunacceptable according to theinstructions or guidelines for thatwork;• Cheating or plagiarising.Academic StatusAll students commence theircourse with an Academic Status ofGood Standing. However, less thansatisfactory academic performancewill result in a review of the status toeither Conditional or Terminated. Theacademic status notification will becommunicated to you via the OASISOfficial Communication Channel (OCC).Good Standing: The student isachieving satisfactory course progresswith a Semester Weighted Average(SWA) of 50 or higher and is permittedto continue in the course and re-enrol.Conditional: The student has a SWAof less than 50 (in the range 40-49), orin the study period just ended, failed50% or more of the units they wereenrolled in. The student is permittedto continue in the course and re-enrolunder conditions as determined by therelevant Head of School. However, if astudent does not achieve a SWA of 50or more, that is “Good Standing” in thefollowing study period, the student’srecommended status will be CourseTerminated.Terminated: The student has notachieved satisfactory course progressand is terminated from the course. Thestudent is not permitted to continuein the course or re-enrol in the coursewithout the relevant approval. Studentsthat are on a status of terminated have:• Normally been enrolled for at least2 study periods;• A current status of conditionaland a current SWA less than 49; orfailed 50% or more of the units thestudent was enrolled in.You are strongly recommended to checkonline for possible changes to thispolicy:examinations.curtin.edu.au/students/status.cfmAppeals Against Academic StatusStudents wishing to appeal againsttheir academic status must submit anappeal on the appropriate applicationwithin 20 working days (a working dayis any day, Monday to Friday) of beingnotified of their Termination status viaOASIS official Communication Channel(OCC) if they wish to appeal for thefollowing study period. Full detailsregarding the application process areavailable at:students.curtin.edu.au/rights/appeals/academic.cfmPage 3 Page 4

Back to StartAAAcademic SupportThe Curtin Business SchoolCommunication Skills CentreProvides very helpful online informationfor communication and academic studyskills support.business.curtin.edu.au/communicationStudents are strongly encouraged touse the following online materials:HighFlyersThese are notes designed to help witha variety of study-related issues. Thetitles include ‘Case studies: analysingand evaluating’; ‘Qualities of goodacademic writing’; ‘Report writing:structure and content’; and ‘Managingtime’.Finer PointsThese are notes designed to help withgrammar. The titles include ‘Thepower of punctuation’; ‘Verbs to argueyour case with’ and ‘Bullet points andacademic writing’.The Learning CentreOffers a wide variety of learning supportprograms designed to enhance theacademic performance of students atall stages of their university studies.Students are strongly encouraged touse the relevant online informationpackages at the following site:learningcentre.curtin.edu.auStudy Skills Online – how to get themost out of your lectures and tutorials;PowerPlus Writing Programs:The Little Red Writing Book: BetterSentences* by Jeanne Dawson is astructural approach to writing effectivesentences within an academic orprofessional context. It is designedboth for native speakers of Englishand for those whose first languageis not English but who have at leastmatriculation-level competenceThe Little Blue Writing Book: Essays*by Jeanne Dawson is designed forboth undergraduate and postgraduatestudents to facilitate organising,structuring, and finding a focus for theiressay. The program provides guidelines,formulae, hints, and tips for successfulessaysThe Little Gold Grammar Book: GoodGrammar for Academic Writing*: Theaim is to support students who havealready met the University Englishlanguage entrance requirements towrite academic papers and makepresentations, with the focus onexamining some of the more criticalgrammar usage and ‘getting it right’ inthe right context.The Learning Centre resources arecontinuously being added to, andstudents are encouraged to email TheLearning Centre on tlc@curtin.edu.auwith suggestions for additional onlineresources.*These books can be purchased from:‣ ¾ the Curtin Bookshop viatheir online ordering system(bookshop.curtin.edu.au/); or‣ ¾ from The Learning Centre bycompleting and returningthe order form available atlearningcentre.curtin.edu.au/publications/resources/bookorderform.pdfPage 5 Page 6LibraryThe Curtin University Library’s onlineand face to face information skillsprograms help students to acquire thenecessary skills to successfully identifywhat information they need, locate thisinformation effectively and efficientlyand critically evaluate their informationsources.• Our interactive tutorials covercore information skills fromunderstanding and locatingresources on reading lists toanalysing assignment topics anddeveloping search techniques tofind the right information for yourassignments.• Our library guides (LibGuides)contain a range of learning toolsthat allow you to develop yourresearch and study skills andprovide a gateway to libraryresources most relevant to yourarea of study.• Our Referencing LibGuides provideyou with fast access to referencingformats and examples.Web: library.curtin.edu.auHelp with English – see UniEnglishAcademic TranscriptA full Academic Transcript is forwardedfree of charge to all graduating studentsfollowing the conferral of their degree.Non-graduating students who requirean Academic Transcript on officialTranscript paper can contactsdr@curtin.edu.au; payment viacredit card is accepted. You can printan unofficial Academic Transcript(Academic eRecord) through eStudent. Ifyou have a sanction or exclusion placedon your record (e.g. outstanding fees,library fines) you will not be able toaccess your results or be provided withan Academic Transcript until you havecleared the sanction or exclusion.

Back to StartAASupplementary Statement ofAchievementStudents should check with their localCurtin provider if they provide an officialdocument recognising involvement inactivities associated with their localCurtin provider such as high levelsporting events and prizes.Administrative Fees andChargesFees and charges for Curtin generateddocuments are available fromfees.curtin.edu.au .See the section on EnrolmentVariations in this guide for feesassociated with late course/unitchanges.AlumniWhen you finish your degree, yourrelationship with Curtin does not end.Upon graduation you become a Curtinalumnus and join over 155 000 Curtingraduates worldwide.Staff at the Office of Alumni Relationsare committed to keeping the alumninetwork strong and connected. Theyfacilitate a variety of activities thatcan open up opportunities to Curtingraduates both onshore and offshore.For more information, please visitAlumni Relations alumni.curtin.edu.auAsk Curtin - FAQsAsk Curtin is a university-wide onlineself-service consisting of FAQ(frequently asked questions) on a widerange of topics. There are two separateversions;• Ask Curtin for current Curtinstudents - relevant to currentstudies and can only be accessedby current Curtin students throughOASIS (oasis.curtin.edu.au), viathe Important Links channel on the“Welcome” tab.• Ask Curtin for future students &visitors is a public interface and isavailable from the Future Studentswebsite futurestudents.curtin.edu.auAssessmentIncludes assignments and final end-oftermexaminations; in some units, thereis also a mid-term examination.Appeals Against AssessmentA student may appeal against anyformal assessment which contributes tothe final result for a unit, and may seekassistance and advice in preparing anappeal. For detail of the process pleaserefer to students.curtin.edu.au/rights/appeals/Appeals against assessment donot incur a fee and must be lodgedwithin ten (10) working days of theofficial publication of final results. It isimportant that students understandan appeal can result in the assessmentmark being adjusted either up, down, orremain the same.The application form is available on theCurtin website link aboveFor non-academic grievances/complaints see the section on ConflictResolutions in this guide.Continuous AssessmentAssignments are set by the lecturerat regular intervals. You must submitthe assignments by the deadlines orget approval from the local lecturerfor late submissions. Extensions forassignments will only be granted inspecial circumstances such as illness.Deferred AssessmentA “DA” interim result is the formalapproval by the Board of Examiners fora student to complete an outstandingassessment task for a unit at a laterdate; outstanding assessment tasks caninclude an examination, assignment orother work.Deferment of assessment is notautomatic. Students may bepermitted by the relevant Board ofExaminers to defer an examinationor other assessment where there arecircumstances outside of their control:• a student’s overall performancemay be taken into account ingiving permission to defer anexamination;• applications for deferment onhealth grounds or as a result ofextenuating (not predictable)circumstances must be submittedno later than five (5) working daysafter the examination or afterthe due date of the assessment.Where appropriate, medicalcertificates should be attached tothe application;• dates of deferred examinations arelisted in your course materials;• a student who does not sit for thescheduled deferred exam has noclaim to a further examination.An ‘Application for a DeferredAssessment’ must be lodged with yourlocal Unit Coordinator BEFORE the duedate of the assessment task/exam. Theonly exception is where your personalcircumstances (e.g. illness) haveprevented this; however you will needto supply documentation that clearlysupports your explanation within five(5) working days of the due date ofassessment. Your documentation mustbe submitted along with the CurtinDeferred Assessment Application Formlocated at:students.curtin.edu.au/administration/forms.cfmPage 7 Page 8

Back to StartCCChanging PersonalDetailsGeneral information on changingyour name or address details isavailable on: students.curtin.edu.au/administration/details.cfmChanging Your AddressPlease ensure the University alwayshas your up-to-date contact (address/phone/email) details, both for yoursemester address and your permanenthome address. Addresses can beupdated via OASIS (oasis.curtin.edu.au), however students who are exempt(those students without the ability orresources to access the internet) canchange their address by completinga Change of Address form: students.curtin.edu.au/local/docs/address_change_of.pdfPlease submit your form to your localCurtin provider.Changing Your NameRequests to change your name canbe made by completing a Change ofPersonal Details form and providingoriginal or certified copies of primarydocumentation (eg passport, birthcertificate, marriage certificate) toyour local Curtin provider. Photocopiesof certified copies are not acceptable.Change of personal details formscan be downloaded from the quickforms channel on the “my studies andeVALUate” tab in OASIS or at:students.curtin.edu.au/administration/forms.cfmClubs and SocietiesSee your Curtin provider for informationon sporting, academic and social clubs.Conflict ResolutionA grievance is any real or perceivedground for complaint including (butnot limited to) bullying, harassmentand discrimination. Curtin providesa conflict resolution process that isbased on the principles of transparency,confidentiality, efficiency, accessibilityand no victimisation. The conflictresolution process can be found inthe Grievance Resolution Policy andProtocol at policies.curtin.edu.au.Where a student believes they have agenuine conflict, they should submittheir grievance in writing to theirlocal Curtin provider to resolve anyissues. If the conflict is not dealtwith to the student’s satisfaction,they should request their local Curtinprovider forward their grievanceand any treatments to date to therelevant Curtin School for follow up.Alternatively, in serious cases, thestudent can submit their grievancedirectly to the Professional Standardsand Conduct Unit. Please seeProfessional Standards and ConductUnit in this guide.Continuous Assessmentsee Assessment.CopyrightCurtin’s copyright procedures applyfor Australian based students as wellas for materials prepared and copied inAustralia; the regulations are detailedat policies.curtin.edu.au/policies/az_index.cfm and must be adheredto. Where copying is undertakenin a country other than Australia,students and staff must comply withthe copyright law applicable in thatcountry; please check with your localCurtin provider as to the copyright lawsthat apply.Course ChangingYou may need to reapply for RPL as thenew course may affect the RPL grantedfor your existing course.Upon Approval and as soon as tuitionfees for the new course are paid, andyou have accepted the offer by signingand submitting your enrolment form,you will be enrolled in the new course.Course CompletionWanting to switch courses at yourlocal Curtin provider is not uncommon,particularly in your first year. This isdone at re-enrolment time through yourlocal Curtin provider. An Enrolment/Change of Enrolment form is availableat:students.curtin.edu.au/administration/forms.cfmOnce you have passed all therequirements of your degree*, you willreceive a Graduation Statement andAcademic Transcript. These documentsare particularly useful for your resumeand other educational providers.Additional copies can be requested atStudent Central for a small feestudents.curtin.edu.au/administration/documents_request.cfmGraduation information will be sent viaOASIS Official Communication Channel(OCC) so it is vital that you continuechecking your OASIS account, even afteryou finish your course.*Business students are required tosubmit an Intention to Graduate Form.Page 11 Page 12

Back to StartD-EECURTIN Careers ServiceIncreasingly, employers are looking forgraduates with more than just greatmarks. They want someone who ispassionate and enthusiastic about theirchosen industry, a graduate who canthink creatively and use their initiativeto solve problems. It is never too earlyor too late to start thinking seriouslyabout your career. Check with your localCurtin provider regarding what CareerServices they offer.In addition, you can check out theCurtin web site careers.curtin.edu.auand think seriously about where youwould like your university degree totake you.Deferred andSupplementaryExaminationssee AssessmentDefinitionssee handbook - handbook.curtin.edu.au/definitions.htmlDiversityCurtin recognises respects and valuesthe diversity of its students, staff andthe Curtin community. The University’sDiversity policy and supportingprocedures outline its commitment tovaluing diversity and cultural sensitivityin teaching and all other areas of theUniversity’s operation. It recognises andbuilds on the many different culturesthat make up the Curtin community.For more information visit the Ethics,Equity and Social Justice websiteeesj.curtin.edu.auDocument Feessee Administrative Fees & ChargesEmail AccessYour student email account is accessedvia OASIS: oasis.curtin.edu.au. Toaccess your email, click on the EmailInbox link in the My Email channel onyour OASIS Welcome tab. Your emailaccount is for your own personaluse, and is often used by tutors andlecturers to contact students, or foryour Faculty to send informationthat may be of interest to you. Whenemailing the University, it is stronglyrecommended that you use yourstudent email account, as some areasof the University will not communicatewith a non-Curtin email address forprivacy and security reasons.English Language Supportsee UniEnglishNew StudentsEnrolmentsAll students will be contacted by theirlocal Curtin provider and provided withthe enrolment deadline. Students MUSTattend enrolment sessions conductedby the local Curtin provider and you willbe required to bring the following;• Letter of Offer• Enrolment form• Passport-size photograph for yourCurtin Student ID Card• Proof of payment of tuition feesRe-Enrolling StudentsIf you have completed a study period(eg semester, trimester) and arecontinuing in the same course, you areconsidered to be a re-enrolling student.Before the start of each term, yourlocal Curtin provider will advise you ofthe enrolment deadline. Students areresponsible for their own enrolment.Check all forms and notices carefullyand observe all deadlines. If you missthe enrolment deadline there may be aAUD$75 penalty for late re-enrolmentpayable to Curtin via your local Curtinprovider.Re-enrolment can be done via OASISOfficial Communication Channel (OCC)(where available). If online re-enrolmentor class registration is not availableat your local Curtin provider you willbe advised of the procedure to followfor a manual re-enrolment and classregistration. For manual re-enrolmentstudents are to provide:• Curtin Student ID Card• Enrolment form• Proof of payment of tuition feesStudents may only study units in whichthey are officially enrolled.Page 13 Page 14

Back to StartEESpecial Late WithdrawalAfter the census date and up until thelast day before exams, withdrawalfrom units is only possible uponcompletion of a “Special LateWithdrawal Application Form”. Speciallate withdrawals are assessed, basedon special circumstances. Students,who need advice and assistancewhen seeking to apply for a speciallate withdrawal, should speak totheir local Curtin provider regardingthe application. Failure to completestudy requirements is not consideredsufficient grounds for this type ofwithdrawal. Curtin may support aSpecial Late Withdrawal applicationonly after establishing that a deferredassessment is not appropriate.Special Late Withdrawal applicationforms are available from: studentscurtin.edu.au/administration/enrolment/documents/RefundRemissionWDUnderSpecCircForm0805.pdfEqual OpportunityThe University recognises theright of individuals to be free fromdiscrimination and harassment whileengaged in activities undertaken as partof their enrolment as a student of theUniversity.Discrimination means denial ofopportunities on grounds of sex, maritalstatus, pregnancy, potential pregnancy,breast feeding, sexual orientation,gender history, race, nationality,colour or ethnic origin, age, religiousor political conviction, impairmentor disability, family responsibility orfamily status.Harassment consists of unwelcome,offensive, abusive, belittling, bullyingor threatening behaviour directed atanother person. It is usually basedon some real or perceived differencesuch as sex, race or disability whichmay lead to the person harassed beingoffended, humiliated, intimidated ordisadvantaged.Where a student believes they have agenuine case for discrimination, theyshould seek to resolve this with theirlocal Curtin provider first. If this is notdealt with to the student’s satisfaction,they should request their local Curtinprovider forward their submission andany treatments to date to the relevantSchool for follow up.Information on equity is available fromeesj.curtin.edu.au/faq.cfmFor complaints or concerns, seeProfessional Standards and ConductUnit (PSCU)eStudenteStudent gives you online accessto your official student record. It isavailable via the My Studies & eVALUatetab inside OASIS (oasis.curtin.edu.au). eStudent provides access to yourcontact details, enrolment, study planinformation and your complete resulthistory. In eStudent you can alsoupdate your address, phone numberand other personal details. For manycourses, eStudent is also used foronline enrolment and class registration.eStudent gives you access to yourofficial student record at Curtin, andis generally where you accept or deferyour offer.Examinationson venues and time) are distributed tostudents several weeks before the startof examinations. Examinations are heldduring the day or the evening. It is thestudents’ responsibility to be availablefor all examination sessions during theexamination period.Students will not be permitted to sittheir examinations at alternative timesfor any reason, including travellingoverseas and other commitments.If a student has two examinationsscheduled at the same time or hasmore than two papers scheduled on thesame day, the student may be allowedto sit one of the papers earlier than thescheduled time. Students must taketheir student ID card with them to theexam.End-of-term examinations areconducted during the University’sofficial examination period.Examination timetables (with detailsPage 17 Page 18

Back to StartE-FGStudent Access to ExaminationScriptsA student has right of access to all theirexamination scripts in the presence ofa local academic staff member uponformal written request to the relevantSchool. The request must be lodged withyour local Curtin Provider within ten(10) days of the official publication offinal results.Extension StudiesExtension units are offered as individualunits within a non-award program anddo not normally lead to a recognisedqualification. This is also known asa “Not for Degree” (NFD) enrolment.Extension studies do not guaranteea future place in a university awardcourse and acceptance of an ExtensionStudy Registration is dependent onapproval by the School conducting theunit. Units can be taken internally andexternally depending on availability. Amaximum of 50 credits may be enrolledin simultaneously and cumulatively.Students enrolled in a NFD programshould pay their tuition fees on the daythey are enrolled. Failure to do so maylead to enrolment cancellation.An individual enrolled in extensionunits will have no right to continuestudy beyond the period for whichinitial enrolment is approved. Howeverperformance in units previously takenon a NFD basis may be considered inassessing an application for admissionto a course leading to an award. Onlyunits that have a formal pass resultmay be credited towards an award.FAQs (Frequently AskedQuestions)see Ask CurtinFormsstudents.curtin.edu.au/administration/forms.cfmNote: Many forms are available throughOASIS and are referred to as QuickForms as they pre-populate with yourcurrent recorded personal and courseinformation to save you time.GradingFull details of the University academicgrading system are available atexaminations.curtin.edu.au/students/grading.cfmA summary of the abbreviations islisted in the table below:ANNDA/DDNA/DNCFAIL/FF-INFXGNSOAPAPCPXWD/WXResult Annulled Due to AcademicMisconductDeferred AssessmentDid Not Attend/CompleteFail10 1009 90 -998 80 - 897 70 - 796 60 - 695 50 - 59Fail - Incomplete/Insufficient AssessmentFail After Supplementary AssessmentGrade Not SubmittedOngoing AssessmentPass Grade OnlyConceded PassPass After Supplementary AssessmentWithdrawn LateOutstanding Supplementary AssessmentGraduationGraduation is the culmination of yourhard work, study and experience at yourlocal Curtin provider, and a celebrationof your academic achievement.After your school approves your coursecompletion, information on how toregister for graduation will be forwardedto you via OASIS. Students must reviewtheir Award Certificate and confirmtheir name and address details viaOASIS.Ceremonies are usually held annually inSingapore and Hong Kong in October/November and in Sarawak in April/May.Ceremonies are also held at the SydneyCampus in April/ May. Other localCurtin providers may host their ownceremonies. You also have the optionof attending graduation ceremonies inPerth.Alternatively, students can request fortheir Award Certificate to be mailed.Students with sanctions relating tounpaid fees or fines cannot attend agraduation ceremony or receive theirAward Certificate until the sanction iscleared. For more information see thesection on Sanctions.Email: graduations@curtin.edu.auWeb: graduations.curtin.edu.auPage 19 Page 20

Back to StartI-LIt SERVICES (cits: CurtinInformation TechnologyServices)CITS provides Curtin students with awide range of resources and support tohelp them perform at the highest level.This includes:• Email and quota• Internet usage• OASIS• Remote access• IT Research• Online Learning (Blackboard)Web: cits.curtin.edu.auLeave of AbsenceA leave of absence is a request tosuspend your study for up to 12months and to retain your place inyour course during this period. If yourrequest is approved, your rights as acontinuing student are maintained. Theform can be downloaded from:students.curtin.edu.au/administration/forms.cfmIf you do not enrol for a period of threemonths and do not have an approvedleave of absence, you will have yourcourse status set as AWOL (absentwithout leave). Students with thisstatus are no longer guaranteed a placein their course.LibraryTo access any of the Curtin UniversityLibrary’s online services you will needto enter a Curtin ID and password. TheCurtin ID is your student ID numberand the set password is your OASISpassword (8 digits).Library Databases and ReserveCollectionSearching the library catalogue isthe best way to find journal articleson a topic. To find the most usefuldatabases for your subject area,check the LibGuides under “Study& Research Tools” from the Curtinlibrary homepage. LibGuides are yourgateway to library resources mostrelevant to your area of study. It isalso recommended that you check thelibrary’s Reserve Collection, through thelibrary catalogue, for online articles orbooks that are listed for your unit.Your Online LibraryYou can access all of the library’sonline resources and services anytime,anywhere via library.curtin.edu.auincluding databases, online journalsand newspapers, library interactivetutorials, referencing guides andpast exam papers. You can also askquestions online using our chat oremail service. If you are not sure howto find information for assignments orhow to reference, try one of our onlinetutorials, accessible from libguides.library.curtin.edu.au. They are highlyrecommended for first year students oranyone returning to study after a break.If you have any difficulty understandingour library jargon look up the termsin our glossary by clicking on the helptab on the library website. You canfamiliarise yourself with all the libraryservices available to you through ourStarting Library Research (SLR) guidelibguides.library.curtin.edu.au/content.php?pid=158492OOASIS (Online AccessStudent InformationServices)OASIS is a secure web portal toelectronic services provided to Curtinstudents. Curtin students log into OASISmore than 200,000 times each week.To log into OASIS, go to oasis.curtin.edu.au. Once you have activated youraccount for the first time, log into OASISto access a range of services including:• Official Communications Channel(OCC), a secure electronic facilityfor sending official Universitycommunications to students;you are required to check thisregularly as part of your enrolmentconditions as a Curtin Universitystudent;• eStudent provides access toyour student record, enrolmentdetails and results. In addition,you can update your contact/address details via OASIS, viewenrolment details, study plan andresults history (academic record).You will need to access your OCCinbox regularly to receive and readofficial correspondence;• Student email is a web-basedstudent email system which youcan use to communicate with staffand other students;• MyStudies: Learning supportservices such as Blackboard(FLECS);Page 21 Page 22

Back to StartOP• My Library: online library servicesincluding databases, journalsand articles, and referencinginformation;• My career: Careers tools;• Curtin news and events;• Access to information such asexam timetables (some localCurtin providers only)• Curtin Bookshop online catalogue;• Sanctions Channel - details ofany sanctions currently recordedagainst a student;• Graduation Ceremony RegistrationNote: the logins for these serviceswill be synchronised with the OASISusername and password so if they areaccessed through OASIS, a second loginwill not be required.Detailed information regarding OASISis available from oasis.curtin.edu.au.Must I use OASIS?Yes. Curtin delivers officialcommunications electronically viaOASIS. It is your responsibility, anda condition of your enrolment, thatyou access OASIS at least once a weekto read these communications. Youshould access OASIS preferably two orthree times a week. Curtin monitors ifand when students read their officialcommunications. Access to OASISwill continue even after you finishyour course - which includes lifetimeemail access, Graduation CeremonyRegistration & the Alumni Channel.When can I get access to OASIS?OASIS is available to you from themoment you receive an official CurtinUniversity offer to enrol in a coursecapable of leading to an award (eg.diploma, degree) at Curtin. Additionalservices will be made available to youonce you are enrolled and the level ofaccess will vary depending on yourenrolment status.After completing your course at Curtin,you continue to have access to OASISand your student email for life. If youtake an approved leave of absence, youwill continue to have access to OASISover your period of leave.What do I need to access OASIS?You can access OASIS using a webbrowser on any computer that isconnected to the internet, anywherein the world. Once you are enrolled atCurtin you will have access to computerlabs on your intuitions campus.What if I can’t access OASISregularly?If you are unable to regularly accessOASIS due to a medical condition,disability, or some other compellingreason, you can apply for aneExemption from using OASIS (pleasenote: eExemption will not be granted forslow Internet connections). Requestsfor exemptions will be approved onlyin exceptional circumstances, andonly where clear evidence of a genuineinability to access OASIS on at least aweekly basis is provided. To apply for anExemption, complete an Application foreExemption online at:students.curtin.edu.au/local/docs/eExemption.pdfHow can I get help with OASIS?Once you have logged on to OASIS youcan find comprehensive OASIS Help byclicking on the help icon at the top rightof each OASIS screen or via the link:oasis.curtin.edu.au/help/student/OrientationOrientation is the official start of theacademic year.Why you need to attend OrientationA lot of important information will bepresented to you giving you the bestpossible start. You will be introducedto course and faculty information, findyour classrooms, highlight the supportservices available on campus and muchmore. Students who participate duringorientation feel less overwhelmed andanxious about what needs to be donebefore classes begin. Students shouldcheck with their local Curtin providerregarding orientation.PlagiarismPlagiarism means presenting thework or property of another personas one’s own, without appropriateacknowledgement or referencing.Plagiarism includes, but is not limitedto:• Copying of sentences, paragraphsor creative products which are thework of other persons• Paraphrasing sentences,paragraphs or themes too closely• Using another person’s work/sor research data without dueacknowledgment• Submitting work that has beenproduced by someone else• Copying or submitting computerfiles, code or website content inPage 23 Page 24

Back to StartPwhole or in part without indicatingtheir origin• Submitting previously assessedor published work for assessmentor publication elsewhere, withoutpermission or acknowledgement• In the case of group projects,falsely representing the individualcontributions of the collaboratingpartners.The University regards any acts ofcheating or dishonesty by way ofplagiarism, very seriously. There arestrong penalties for breaches (includingannulment of results or termination/expulsion from the University). For moreinformation, visit academicintegrity.curtin.edu.au.In particular, we recommend you takea look at the practical guide availableat academicintegrity.curtin.edu.au/studentbook.htmlStudents (both undergraduateand postgraduate) can also obtainacademic guidance and supportfrom The Learning Centre by visitinglearningsupport.curtin.edu.au/Printing/Photocopying/Design ServicesCheck with your local Curtin provider forplaces on campus that offer printing,photocopying and/or design services.PROFESSIONAL STANDARDSAND CONDUCT UNIT (pscu)The PSCU has been established withinthe University to promote the ethicalbehaviour of staff, consistent withCurtin’s Code of Conduct.Students, staff members or membersof the general public may, at times,have complaints or concerns regardingstaff members’ decisions, actions oromissions. The PSCU will receive thesecomplaints or concerns and determinewhat action needs to be taken and bywhom.Complaints will be managed withcommon sense, respect and fairness,efficiency, confidentiality and in amanner that affords procedural fairnessto all parties.If you have a complaint or concern, youcan lodge it with the PSCU in one of thefollowing ways:Fill out the form on the Curtin websiteat: complaints.curtin.edu.au/managementLodge it in writing and post it to thePSCU, GPO Box U1987 WA 6845For Appeals against Assessment, referto AssessmentRecognition of PriorLearning (RPL)Recognition of prior learning (RPL)is credit given to a student towardstheir course, on the basis of previouslycompleted work or studies. If youhave previously undertaken studies atdiploma or university level you mayapply for recognition of prior learning.• RPL and exemptions are usuallyassessed on qualifications andtranscripts submitted at the timeof application. The university’spolicy on RPL is to recognise astudent’s previous studies whileat the same time ensure that astudent completes a sufficientnumber of units to grant an award.• RPL granted will be recorded onyour academic record for theRcourse either by an entry showingthe total amount of RPL granted(expressed in credits) or by astatement of the individual unitsfrom which the student has beenexempted.Application for RPLApplication forms for RPL are availablefrom your enrolling local Curtin provideror can be found at students.curtin.edu.au/local/docs/rpl.pdf. If youwish to apply for RPL, you need tolodge an application, with supportingdocumentation which will need to becertified against the original, at thetime of enrolment into the course ofstudy. If lodging after your “Applicationfor Admission” has been submitted,please see your enrolling local Curtinprovider for relevant deadlines. Ifyou have further queries on RPL orexemptions, contact your local Curtinprovider.Page 25 Page 26

Back to StartSRRefund of Tuition FeesTo apply for a tuition fee refund, an“Application for Refund” form must becompleted and submitted to your CurtinProvider fees centre.Forms can be downloaded from: fees.curtin.edu.au/refunds_forms.cfmInternational Student RefundagreementThis full agreement can be downloadedfrom: www.fees.curtin.edu.au/refunds_forms.cfmTotal /Partial Refund• Where an offer of a place iswithdrawn, or Curtin University isunable to provide the course, alltuition fees are fully refundable;• For new prospective studentswith conditional offers, if thecondition(s) stipulated in theLetter of Offer cannot be met, alltuition fees are fully refundable;• New students who, after acceptingan offer of a place, give writtennotice prior to commencementof the study period that they areunable to take up the offer, willreceive a full refund of tuition feespaid;• New and existing students whowithdraw from the unit after thecommencement of the studyperiod, but on or prior to thecensus date, will receive*:‣ ¾ A refund of 50% of tuition feespaid OR‣ ¾ Full tuition fees paid in respectof the unit will be retained as acredit towards the next studyperiod of enrolment.If students are unsure of which studyperiod applies to them, they can checkit in OASIS via eStudent and view theirstudy plan details or contact their localCurtin provider.In order for a refund to apply the request forwithdrawal from a unit must be received inPerth by the census date. Where the requestis submitted:Online via eStudent, these must be completedno later than midnight Perth time on thecensus date;Via an offshore local Curtin provider inhard copy, the request must be made onthe correct form approximately two weeksprior to the census date in order to have itreceipted in Perth in time. Students shouldcheck with their local Curtin provider asto when their request to withdraw must besubmitted.No Refund• NO refund of tuition fees paidcan be made if students (new orexisting) withdraw after the censusdate for the study period; see thesection on census dates;• Where fraudulent or forgeddocumentation has beenpresented, the full first studyperiod tuition fee will be retainedby the University.Appeals against refundIf a student is dissatisfied with theoutcome of their refund request, awritten appeal can be made to theirlocal Curtin provider. Contact your localCurtin provider for further information.ResultsThe latest examination results can beviewed by students through OASIS.Examination results will be withheldwhere a student disciplinary action ispending or course assessment remainsoutstanding by the Lecturers.Statement of Academic Record: Resultsreported on the Statement of AcademicRecord include both grades andpercentage marks.Also refer to Academic Transcript andCourse CompletionSanctionsSanctions are imposed when paymentis outstanding for and not limited to:• Tuition Fees/Late Fees/Amenitiesand Services Fee• Library Fines/ Bookshop DebtsIf you do not pay your fees and debtsto your local Curtin provider/Curtin bythe required due date, a sanction willbe placed on your student record. Thissanction prevents access to your resultsand you will be unable to receive yourofficial testamur or graduate until thedebt is paid. Students with sanctionsare also not able to re-enrol or changecourse until the debt is cleared. Oncethe sanction has been paid it will beremoved from your record within 24hours. Students can check if they havesanctions recorded against them via the‘Sanctions Channel’ in OASIS.For enquiries about sanctions, youshould contact your enrolling localCurtin provider in the first instance.Page 27 Page 28

Back to StartSSSecurity and SafetyA safe environment requires individualawareness of safety and securityissues. Students should recognise andavoid any potentially risky situationsand report suspicious behaviour to yourlocal Curtin provider’s security services.Always carry your Curtin Student IDcard for identification.Securing Your PropertyNever leave personal belongingsunattended, whether you are in alaboratory, library, etc. regardless ofhow long you will be gone, even a coupleof minutes as unwatched articles invitethieves. If someone attempts to stealyour property, don’t physically resist.No amount of money or property isworth the risk of serious injury.Semester WeightedAverageA semester weighted average is acalculation of a student’s average ofresults (given a final percentage mark)for any units, over a study period. Thecalculation is based on the mark andvalue of the credit weighting for eachunit in the study period.Special Late Withdrawalsee Enrolment Variation.These forms should be completed,signed and submitted to your LocalCurtin provider with all supportingdocumentation attached. If yourapplication is successful you will stillbe liable for any fees incurred for theunit(s) and ‘WD’ (Withdrawn) will berecorded on your Academic Transcript.Note: if you withdraw from all units inyour first year of study, you may notbe entitled to retain your place in thatcourse.Student FeedbackCurtin University is committed tocontinual improvement in the qualityof the teaching and learning experience.In order to do this we seek your honestand accurate feedback via surveys, bothfor the course overall as well as for eachindividual unit;• The annual course survey (CASS)is completed online in August eachyear;• Surveys for each unit are online viaeVALUate at the end of the studyperiod in which you undertook theunit.All responses are confidential andare not traceable back to individualstudents in any way; the use of astudent ID to login (online survey) isrequired only to identify the local Curtinprovider and course where the responsehas originated.The information will allow CurtinUniversity to respond to feedback andcontinually improve on the services andquality of the teaching experiences forall students.CASSCurtin Annual Student Satisfaction(CASS) Survey is an annual surveyabout your experience with the servicesand facilities, teaching and learningquality, appropriateness of the coursematerial as well as resources andmarket responsiveness offered to youas a Curtin student. Results identifyareas where students are satisfied andwhere improvements can be made. Tofind out how Curtin has responded tostudent feedback visit:planning.curtin.edu.au/mir/response.cfmThe survey is available via OASIS andthe Curtin homepage every August-September.eVALUateeVALUate is Curtin’s online systemfor gathering and reporting student’sperceptions of their learningexperiences. You can give feedbackabout your unit and your teacher usingtwo separate surveys:• The eVALUate unit surveyasks students their perceptionsof what helps and hinders theirachievement of unit learningoutcomes, their motivation andengagement, and their overallsatisfaction with the unit.• The eVALUate teaching surveyasks students to give feedbackto participating teachers on theirteaching effectiveness.You will be sent an OfficialCommunications Channel (OCC)message when eVALUate opens,followed by reminder emails if youhave not submitted your survey. Toparticipate in the online survey, you willneed to login to OASIS and select thetab to see the eVALUate channel. Clickon eVALUate now next to each unit tofill in the unit survey. You may continueon the teaching survey if the link isvisible.For more information visitevaluate.curtin.edu.auNote: eVALUate may not beavailable in your location yet.Please check the link above to see ifit is included.Page 29 Page 30

Back to StartT-Wadditional monies owed must be paid atthe time of amendment.S-TStudent Identification (ID)CardsAll students will receive a studentidentification card upon entry to thecourse. There is no charge for yourfirst card however there is replacementfee if you lose it. The card is valid foryour entire course of study. Studentsare required to verify their identity byshowing the student identification cardto invigilators during examinations.Note: A Student Card is NOT proof ofenrolment. Students should carry theirID card at all times when on campus.Student NumberYour Curtin Student numbers allocatedon your original Letter of Offer. Keepit confidential. You will also be askedto write your student number on allenrolment, amendment, change ofaddress form and correspondenceswith Curtin as well as all assignmentsand exam papers. It is also needed forlogging into OASIS.Student OneSupplementaryAssessmentSee AssessmentTRANSCRIPTSee Academic TranscriptTRANSFERSubject to unit availability, studentsmay be able to transfer to a differentlocal Curtin provider.Transfer Application Form forBusiness studentsThe form is available from the CurtinBusiness School website: business.curtin.edu.au/business/currentstudents/administration-andenrolments/formsTransfer for non-BusinessstudentsPlease check with your local Curtinprovider who will advise you on thetransfer process.Tuition FeesYou are responsible for ensuring alltuition fees are paid by the due date.Any enquiries about tuition fees shouldbe addressed to your local Curtinprovider.Inability to pay semester tuition feeson time, due to money being heldin a fixed term deposit account willnot be accepted as a reason for latepayment of tuition fees. If paymentis late, a sanction may be placed onyour enrolment; please see section onsanctions.Fee CalculationTuition fees are calculated and chargedon a single study period. For anestimate of your course’s tuition fees,contact your local Curtin provider.Other Student Charges and LeviesUniEnglishUniEnglish is an online tool that willhelp you to analyse your strengthsand weaknesses in using the Englishlanguage so you can decide whetheryou would benefit from English supportprograms. It is primarily aimed atstudents who come from backgroundswhere English is not the main languageof communication.UniEnglish consists of three sections:use of English/reading, listening andwriting. It is voluntary, free of charge,and provides instant results online. Itis accessible from any computer withinternet access. For more informationvisit the UniEnglish website atunienglish.curtin.edu.auWithdrawal (from Units)See Enrolment VariationStudent One is the University’s centraladministrative system for studentinformation and progression. TheUniversity uses the system to recorddetails for all Curtin students, includingadmission and enrolment, examinationresults, demographics, financial liabilityand transactions, and graduationdetails.Some courses require payment ofincidental fees for items such asaccommodation costs, or material costsfor project work etc. Students shouldcheck with their local Curtin provider.Enrolment VariationsPayment must still be made by thedue date. If a unit is added after yourenrolment form has been processedPage 31 Page 32

Back to StartINDEXINDEXIndexCopyright....................................................................12Your Online Library....................................................22Student One................................................................31Academic Integrity...................................................... 3Course Changing .......................................................12OASIS (Online Access Student Information Services).........22Supplementary Assessment.....................................31Academic Misconduct.................................................. 3Course Completion....................................................12Must I use OASIS?......................................................... 23TRANSCRIPT...............................................................31Academic Status.......................................................... 3Curtin Careers Service...............................................13What do I need to access OASIS?............................... 24TRANSFER...................................................................31Appeals Against Academic Status............................. 4Deferred and Supplementary Examinations ..........13What if I can’t access OASIS regularly?..................... 24Transfer Application Form for Business students..............31Academic Support........................................................ 5Definitions..................................................................13How can I get help with OASIS?.................................. 24Tuition Fees................................................................32The Curtin Business School Communication Skills Centre... 5Diversity......................................................................13Orientation..................................................................24Other Student Charges and Levies...........................32Library........................................................................... 6Document Fees...........................................................13Plagiarism...................................................................24Enrolment Variations ................................................32Academic Transcript.................................................... 6Email Access...............................................................13Printing/Photocopying/ Design Services................25UniEnglish...................................................................32Administrative Fees and Charges ............................. 7English Language Support........................................14Professional Standards & Conduct Unit (pscu).....25Withdrawal (from Units)...........................................32Alumni........................................................................... 7Enrolments.................................................................14Recognition of Prior Learning (RPL).........................26Ask Curtin - FAQs......................................................... 7New Students.............................................................14Application for RPL....................................................26Assessment ................................................................. 7Re-Enrolling Students................................................14Refund of Tuition Fees...............................................27Appeals Against Assessment..................................... 7Enrolment in Units.....................................................15International Student Refund agreement...............27Continuous Assessment............................................. 8Enrolment Variation..................................................15Total /Partial Refund.................................................27Deferred Assessment................................................... 8Equal Opportunity.....................................................17No Refund...................................................................27Supplementary Assessment....................................... 9eStudent......................................................................18Appeals against refund.............................................28AWOL (Absent Without Leave)........................................ 9Examinations..............................................................18Results.........................................................................28Blackboard (Bb)..........................................................10Extension Studies ......................................................19Sanctions....................................................................28Census Dates..............................................................10FAQs (Frequently Asked Questions)........................19Security and Safety...................................................29Important Dates ........................................................10Forms..........................................................................19Securing Your Property.............................................29Changing Personal Details........................................11Grading........................................................................20Semester Weighted Average.....................................29Changing Your Address.............................................11Graduation..................................................................20Special Late Withdrawal............................................29Changing Your Name.................................................11It Services...................................................................21Student Feedback.......................................................29Clubs and Societies....................................................11Leave of Absence........................................................21CASS............................................................................30Conflict Resolution.....................................................11Library.........................................................................21Student Identification (ID) Cards.............................31Continuous Assessment...........................................12Library Databases and Reserve Collection.............21Student Number.........................................................31Page 33 Page 34

Back to StartDisclaimer and Copyright InformationInformation in this publication is correct at the time of printing (July 2011) and valid for 2011, but may be subject to change. Inparticular, the University reserves the right to change the content and/or method of assessment, to change or alter tuition fees of anyunit of study, to withdraw any unit of study or program which it offers, to impose limitations on enrolment in any unit or program, and/or to vary arrangements for any program.Curtin will not be liable to you or to any other person for any loss or damage (including direct, consequential or economic lossor damage) however caused and whether by negligence or otherwise which may result directly or indirectly from the use of thispublication.Copyright Curtin University 2011This publication is copyright. Apart from an fair dealing for the purposes of private study, research, criticism or review , as permittedunder the Copyright Act 1968, no part may be reproduced by any process without written permission.CRICOS Provider Code 00301JPage 35Curtin University is a trademark of Curtin University of Technology

Back to StartContacts – Curtin University – Bentley CampusCBS International – Curtin Business SchoolBuilding 408 +61 8 9266 4091 CBSInternational@curtin.edu.auWeb: business.curtin.edu.auFaculty of HumanitiesBuilding 209 +61 8 9266 9296 himo@curtin.edu.auWeb: humanities.curtin.edu.auFaculty of Health SciencesBuilding 400 +61 8 9266 3685 CurrentStudents@health.curtin.edu.auWeb: healthsciences.curtin.edu.auFaculty of Science and EngineeringBuilding 314 +61 8 9266 4600 ssse@curtin.edu.auWeb: scieng.curtin.edu.au

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