Academy Bank is a full-service community bank of hard-working bankers and financial specialists. As part of a family of banks with over $1 billion in assets, they help individuals and businesses, both big and small, with any of their banking and lending needs. They strive to make banking fast, easy and personal. From having... show more
Academy Bank Reviews
The WalletHub rating is comprised of reviews from both WalletHub users and ratings on other reputable websites. The rating was last updated on 02/27/2024.
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95 reviews
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95 reviews from WalletHub and across the web
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Academy Bank
Doug White @bumpwhite
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1 Star Rating
This bank has the worst IT department of all time. Nothing works properly! They don't support Quicken because they are unable to set up the access.
Bs, if you accidentally forget a pin number, or buy things they deem to be suspicious, they block your account, So then you look like an idiot standing there infront of people like a bum. I'm sorry, but for my wife to have to call back while I'm at the store is bs, I'm on the account as well, now my food is getting warm, and now I have to wait. I get it, you want to protect your customers, but this fraud protection is overboard, how is it your the boss of our money?
This is by far the worst bank ever I spent 15 years with this bank once the would not release my mother life insurance policy money until after her funeral I left. I should have been gotten away from the most toxic bank ever
I’ve been with Academy Bank for years and have been overall happy, however lately, not so much, they allow my cc payments when I have no money and I just pay an overdraft fee no biggie but lately they have been clearing it and then a few days later reversing the payment for insufficient funds and charging me an return item fee!! Leaving me now having fees from them and the cc company! It’s ridiculous and all they can say is “ we can allow or not allow the overdraft at our own discretion”. RIDICULOUS!! I’m changing banks by the end of the month!
The app has not reported accurate information and due to that I missed a payment!! Absolutely horrible! Tried calling to get removed they won’t answer hey said I had to dispute the late payment! Which I have 3 times already!! Bottom line they suck!!
This bank blocks your card from working if you happen to visit too many stores in a day or do too much online shopping. So, in turn all of your orders get declined if it's online. They don't check with you like a NORMAL bank would! So, you're out of luck until you can get ahold of someone at the bank to verify and turn it back on. I have 3 checking accounts and two savings accounts with this bank that I am going in to close tomorrow. Would not recommend!
Very friendly team. Easy access to services. I am not overwhelmed with emails,texts, ok hone calls or spam. The initial paperwork was presented in a very professional manner and explained in detail as needed. The signing process was very smooth as it was done electronically.
I've banked with Academy bank for nearly 20 years now here in Colorado. Near my home, ALL branches have been closed and their current business hours have now been reduced to M-F 9-5 and closed on the weekends. I can't do any banking with them because guess what? My work hours are m-F 8-5 and am off on the weekend! I do most of the my banking via the app, BUT I do need to go in person especially because I withdrawal a large sum nearly every month, over $3K and they have also closed down the ATM's. I may just need to change banks altogether. They seem to get smaller and smaller as the time goes by and are getting greedy in not wanting to have actual human beings helping their customers.
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Product: Academy Bank Business Services
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Academy Bank
Martha @MLL4132
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1 Star Rating
Verified Customer
Interest rate are to high plus payment wasn't what they told me Customer Services is closed on the weekend never can get through in the day time
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Product: Academy Bank Personal Loans
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Academy Bank
Yolanda Gonzales @ygonzales3
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1 Star Rating
Be careful with this bank. They are overdraft fee happy!! They will show items as pending and then line it up to benefit themselves with multiple overdraft charges. I had 3 transactions all performed at different times on the weekend. I knew I would have 1 overdraft fee, but they will line it up where it will cause multiple overdraft charges. It is pointless to point this out to them because they will not budge. Just know, the customer is never right with Academy Bank. I would recommend banking elsewhere.
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Product: Academy Bank Business Services
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Academy Bank
vannahhardin14 @vannahhardin14
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1 Star Rating
I’ve usually never had a problem with this bank until now. I deposited a paycheck of around $300 a few days ago with mobile deposit… I got a message saying it would be delayed for 9 DAYS!!! I called asking why I couldn’t have my money and apparently if you deposit any check over $100 “a large lump sum” they hold on to the money for a week to 2 weeks. It’s ridiculous, when I deposit my paychecks I expect to have that money readily available for my needs. They shouldn’t be allowed to hold peoples money for almost 2 weeks by the time the next payday will come. People have bills and things they need the money for.
Balance is constantly changing, today you’ll have 20.00 tomorrow it’s a 100. While traveling they will block your card and not send you an email to verify your. If this happens on a Friday your out of and literally stuck at your destination. You pay off your loan which they never mark as paid and still take money. Fraud/theft causing overdraft. Horrible bank
This bank is not reliable I would not recommend them to anyone. They stole my money and blamed it on walmart. I closed my account and it remained open and they charge me to close the account separate payment for savings and checking.
I made an online order with walmart back in August. Walmart canceled the item because it was no longer in stock. Walmart stated the bank had to release my money from being on hold i have submitted 3 dispute forms with proof of cancelation and here it is November still no money. Why do they want to steal $121.86 from me this is a bank refund me back my money I am a single mother with 6 kids why steal from us. I have done everything asked of me but all i keep getting is do another dispute this is bull. God don't like ugly and this company will not last to much longer.
Get answers to your questions about Academy Bank below. Editorial and user-generated content is not provided, reviewed or endorsed by any company. Please keep in mind that it is not a financial institution’s responsibility to ensure all posts and questions are answered.
The routing number for Academy Bank is 107001481. The number can also be found on the bank's website, and it is also printed on your checks, in the bottom left corner.
You can use the routing number to set up direct deposit and to send and receive wire transfers.
Academy Bank grants express loans to people with bad credit or better, but a satisfactory account relationship of at least 6 months with the bank is required.
You can reset your Academy Bank password by logging in to Digital Banking, and clicking on Forgot your password. The, enter your login ID, and follow the instructions.
You can get a replacement for your Academy Bank credit card by making a request over the phone at (877) 712-2265. Please keep in mind that there is a $5 fee to get an Academy Bank credit card replacement prior to the normal reissue date (when the card expires). After you make the request, the replacement card should be delivered at the address on file in 7-10 business days.
You can request an Academy Bank credit card replacement...