Welcome to BODi Support

Most Popular Answers

Get or Change My BODi Partner

Note: Simply log in to access the form, which is restricted to Customers and eligible Preferred Customers. Customers Changing their BODi Partner ▼

https://faq.beachbody.ca/app/answers/detail/a_id/2336/catid/0/TLP/0

FAQ:2336

Preferred Customer Membership Cancellation

Cancelling a Preferred Customer Membership can be done quickly and easily by signing into Teambeachbody.com and accessing ‘My Account.’ See below for a cancellation walk-through and det

https://faq.beachbody.ca/app/answers/detail/a_id/4633/catid/0/TLP/0

FAQ:4633

$10 Off First Month of Shakeology Promotion (New Customers Only)

Celebrate 15 years of Shakeology! From March 1-31, 2024, customers who sign up for a new Shakeology subscription will be able to take advantage of the 2009 price of $119.95 ($93.9

https://faq.beachbody.ca/app/answers/detail/a_id/3129/catid/0/TLP/0

FAQ:3129

Share-a-cart

    Share-a-Cart allows you to easily create orders for customers/Preferred Customers and pre-enroll Partners. Watch this step-by-step tutorial for help on ho

https://faq.beachbody.ca/app/answers/detail/a_id/3726/catid/0/TLP/0

FAQ:3726

Preferred Customer: Enrollment

The Preferred Customer Club is a membership that allows customers to receive exclusive benefits including product discounts and access to exclusive early access buying windows. &n

https://faq.beachbody.ca/app/answers/detail/a_id/2388/catid/0/TLP/0

FAQ:2388

Update Payment for a Declined Business Service Fee (BSF) or Preferred Customer Fee

  To protect your privacy, you can only update your payment method online. Agents are unable to process the request via phone or messaging.  There are two ways to upda

https://faq.beachbody.ca/app/answers/detail/a_id/3938/catid/0/TLP/0

FAQ:3938

What Partner tools can I use to enroll or sell to Customers, Preferred Customers, and Partners?

BODi offers a variety of tools to engage your prospects and help your existing customers, Preferred Customers, and Personally Sponsored Partners achieve their goals.    &

https://faq.beachbody.ca/app/answers/detail/a_id/3908/catid/0/TLP/0

FAQ:3908

Manage My Account & Orders: List of Online Self-Service Tools

Your Orders Order Status Tracking Information Refund Status Refund Request BODi Refund Request Exchange Return a Product Items on Backorder/Out of St

https://faq.beachbody.ca/app/answers/detail/a_id/4070/catid/0/TLP/0

FAQ:4070

Partner Cancellation (Business Service Fee)

Sometimes a Partner needs to cancel their Business Center (BC), so we’ve made the process quick and easy. Don’t worry, just because you aren’t a Partner anymore doesn’t mean our relat

https://faq.beachbody.ca/app/answers/detail/a_id/9659/catid/0/TLP/0

FAQ:9659

The Office – Desktop & Mobile

  THE OFFICE BASICS ▼ How can I access The Office? Visit https://coach.teambeachbody.com and log in with your BODi Partner email and password. For easier mobile acce

https://faq.beachbody.ca/app/answers/detail/a_id/4645/catid/0/TLP/0

FAQ:4645