Edwardjones.com Current Status

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Website: edwardjones.com

An investment company that offers a personal approach to investing. With 14,000 financial advisors ready to provide guidance for your retirement, wealth management and insurance needs.

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Is Edwardjones.com down today June, 2025?

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 Edwardjones.com status: NO ISSUES  74 comments

Edwardjones.com problems for the last 24 hours

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Possibly, redirect from different versions is configured incorrectly on edwardjones.com. In this case, use the links below:

http://edwardjones.com    https://edwardjones.com    http://www.edwardjones.com    https://www.edwardjones.com


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Guest      81 days ago  # 4 April 2025 + 0 -

Cannot login to EJ
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Guest      192 days ago  # 14 December 2024 + 0 -

Times out when loading in Norton secure browser. Fails logon with Firefox. Verified credentials are correct, their site is just down hard.
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Guest      357 days ago  # 2 July 2024 + 0 -

Since early this morning, the site says "This site can’t be reached"
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Guest      445 days ago  # 6 April 2024 + 0 -
Log in

I cannot log in all day today 04/05/2024 . Website says my account has been closed and won't let me in. Anyone else? It's a bit concerning.
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Guest      447 days ago  # 3 April 2024 + 0 -

Can’t log in
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Guest      457 days ago  # + 0 -
“System Error”

After logging in and agreeing to the online terms and conditions, it continues to say “the system is unable to allow logins at this time.” Please help, as this is now the fifth time I’ve tried logging in and troubleshooting over the past three days.
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Guest      458 days ago  # + 0 -
Edward Jones is not allowing Quicken Direct Connect

Quicken "direct connect" is not able to download from edward jones. Login to the EJ web site works, just like normal. Everything else in quicken works, just like normal, including direct connect downloads from other brokers.
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Guest      466 days ago  # + 0 -
Cannot access Online Access

3/15/24 8:46 p.m. Unable to log into Online Access. Message says 503 Service Temporarily Unavailable Avi Vantage/ Usually we are told when maintenance is being done. This vague message is unacceptable.
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Guest      476 days ago  # + 0 -

Unable to log into Edward Jones account. States there are server problems and to call if necessary.
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Guest      479 days ago  # + 0 -

What is going on? Ni communication from Edward Jones as to system down. Need explanation.
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Guest      491 days ago  # + 0 -

My question wasn’t answered it was is Edward jones Webb site down yes or no
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Guest      571 days ago  # + 2 -
Edward Jones secure log in

Unable to log into EJ secure log in now for a week. Error message says this site can't be reached. I called customer service. They were not helpful. This need to be fixed!!
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Guest      804 days ago  # + 0 -

I need to call my financial advisor and insist on snail mail interaction.
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Guest      804 days ago  # + 0 -

Can't log in to my account despite several tries and changing my password.
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Guest      819 days ago  # + 0 -

Haven't been able to login for 6 weeks. Every code it sends me says it's wrong, and if I keep trying it freezes me out. Very frustrating!!
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Guest      845 days ago  # + 0 -

Online access is temporarily unavailable due to scheduled site maintenance.
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Guest      845 days ago  # + 0 -

Pretty slow and unreliable, upgrade your servers!
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Guest      873 days ago  # + 0 -
Ridiculous

Can not log in.Said my information is incorrect,like my SSN number and my birthday .It isn't .Where is the email they say they would send.Not in my spam ,either ..About ready to ask them indeed insist they send my statements by mail.
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Guest      905 days ago  # + 0 -

Cd rates have been N/A for a week
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Guest      932 days ago  # + 0 -

logged in and cannot get page to load
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Guest      940 days ago  # + 1 -

For over a week. Cannot even get to sign in page.
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Guest      944 days ago  # + 1 -

For several weeks, haven't been able to access account info after I sign-in...............now there's not even a sign-in page - just blank.
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Guest      945 days ago  # + 0 -

Cannot log in. Will load the front page and can put it name and password. Doesn’t load personal info.
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Guest      959 days ago  # + 1 -

Can't log into my account.
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Guest      967 days ago  # + 0 -

can't log in
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Guest      996 days ago  # + 0 -

Can't log into account
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Guest      997 days ago  # + 2 -

Will not log in. Been several days
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Guest      999 days ago  # + 1 -

Debbi Ican not log in to my account. My secure log in button doesn't work. It's almost 2 weeks now. My branch can see but I can't. This unacceptable!
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Guest      1019 days ago  # + 1 -

Decatur, IN and cannot log in to my account
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Guest      1020 days ago  # + 1 -

Two days straight - unable to log in.
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Guest      1023 days ago  # + 1 -

I’m in Hurst, Texas and my account access will not load. I can get into the site but I cannot login. Any fixes for this? "Secure Login" button is dead.
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Guest      1043 days ago  # + 0 -

Chicago area, site main page up, but unable to log in.
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Guest      1044 days ago  # + 2 -

Unable to access Edward Jones website since Thursday August 11th it is now Monday August 15th, down for four days, how is that even possible with the technology we have today?
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Guest      1048 days ago  # + 0 -

Unable to access Edward Jones website today Aug. 11 in Colorado County, TX.
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Guest      1078 days ago  # + 0 -

No access Kingsland TX. Last week or so. Frontier communications.
50 miles Northwest of Austin, Tx.
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Guest      1078 days ago  # + 0 -

no logon to edward jones accounts for a week in dfw area. Is there anyone that can help with this? i am using Frontier..looks like it is trying to route to canada site when trying to login possibly...contacted their site support and they just say the site is up...
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Guest      1079 days ago  # + 0 -

I’m in Garland, Texas and my account access will not load. I can get into the site but I cannot login. Any fixes in this? Anyone?
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Guest      1079 days ago  # + 0 -

not able to login for several days in DFW area
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Guest      1079 days ago  # + 0 -

Website not working in DFW area for last four days
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Guest      1080 days ago  # + 0 -

Not able to login for the last 3 days. Error code 500.
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Guest      1080 days ago  # + 0 -

Web down for four days no update ???
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Guest      1081 days ago  # + 0 -

login does not load account
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Guest      1094 days ago  # + 0 -

Website not working
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Guest      1104 days ago  # + 0 -

cannot log in!!
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Guest      1112 days ago  # + 0 -

account login is always down
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Guest      1144 days ago  # + 0 -

Login not working for me
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Guest      1161 days ago  # + 0 -

I can never access my online account. It is always locked up even if I call customer support and get it "all fixed".. Thinking about moving our money elsewhere
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Guest      1170 days ago  # + 0 -

Error code 500
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Guest      1172 days ago  # + 0 -

Always changing the website to something worse that it was! Almost alway doesn’t recogonize my user name and password and I Ave to re-enter it multiples times. Doesn’t matter if I use the app or a bookmarked log in page! Worse user unfriendly website ever next to Citi Bank/Sears!
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Guest      1189 days ago  # + 0 -

two factor authentication not working
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Guest      1199 days ago  # + 0 -

two factor authentication not working loops back to access page reads Due to a system problem, we are unable to log you in at this time. Please try again later. If the problem continues, contact Online Client Support at 800-441-5203.
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Guest      1200 days ago  # + 0 -

Commented 3/12/2022 at 2:12 pm CT:
Two factor authentication is working with email. Right now it is not working via text.
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Guest      1200 days ago  # + 0 -

two factor authentication not working
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Guest      1209 days ago  # + 0 -

Can't log in ... several different computers, financial advisor cannot log in either. What a pain! Two days and counting.
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Guest      1212 days ago  # + 0 -

The two factor authenticator won't send me a code.
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Guest      1216 days ago  # + 0 -

Once I log in, the screen is just blank white. I've tried two different devices, three different browsers, incognito mode, etc. No luck.
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Guest      1287 days ago  # + 0 -

I am another EDJ investor unable to access my account nor do I understand any of the suggestions to be able to check my accounts.
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Guest      1331 days ago  # + 0 -

I Have had it with EJ cannot log into my account and my advisor tells me he is having the same problem... just Great!! Is this how clients are taken care? Unaware and Uninformed.
There are plenty of options out there EJ ...I hope your paying attention to my account better than the SECURE web site
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Guest      1335 days ago  # + 1 -

This is not the service I expect from Edward Jones. I will start looking at other firms for my investment needs.
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Guest      1452 days ago  # + 0 -

Login goes nowhere.
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Guest      1467 days ago  # + 0 -

App not working. I do not want to update
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Guest      1539 days ago  # + 0 -

Tried logging on with two different browsers and another computer. Same result. After I log in, I just see a blank white screen and nothing else. It never transitions to the account summary page.
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Guest      1547 days ago  # + 0 -

I haven't been able to sign in to my account for several days
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Guest      1566 days ago  # + 0 -

i'm getting the same thing, getting logged out when i sign in
Must be their server is down.
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Guest      1566 days ago  # + 0 -

Website says You have logged out of Edward Jones online access which we have not - Madison, wi
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Guest      1566 days ago  # + 0 -

website logs you out when you sign in
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Guest      1567 days ago  # + 0 -

I get money deposited in my bank account once/month. This month it wasn't there, my advisor said it was d/t a new assistant. That $ was then deposited but 2 days later a second payment in the same amount was deposited. My advisor said there was a 'system glitch' that caused it. I'm thinking the 'system glitch' is her office, right?
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Guest      1588 days ago  # + 0 -

I cannot get connected to my EJ login page either. Tried all of the above. None of my computers will connect - my iPhone and my iPad won't connect unless I shut off WiFi. I launched my VPN, like NordVPN and I can can to the log in page and I can login. But no go without the VPN.
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Guest      1601 days ago  # + 0 -

Site just went down
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Guest      1617 days ago  # + 0 -

Not much value when it is up. Maybe they are getting ready to update to something suitable for this decade.
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Guest      1617 days ago  # + 0 -

Site down cant login
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Guest      1617 days ago  # + 0 -

Site down...
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Guest      1617 days ago  # + 0 -

Login down
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Guest      1625 days ago  # + 0 -

Cannot access page
The requested URL was rejected. Please consult with your administrator.

Your support ID is: 7196405525105332792
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