Using WebVPN.childrens.harvard.edu - Children's Hospital Boston

Using WebVPN.childrens.harvard.edu 

Accessing WebVPN.childrens 

Using WebVPN.childrens 

Connecting to your shared drives 

Accessing your e-mail 

Accessing Hospital applications 

Accessing PowerChart, Epic, and 

other Citrix applications 

Accessing Synapse 

About printing 

Logging out 

Getting more help 

About WebVPN.childrens 

Use WebVPN.childrens.harvard.edu (WebVPN) to 

connect to the Children’s network remotely. You can 

use WebVPN to access certain applications and 

servers while you are working remotely. The five 

main types of connections you can access are: 

• Web bookmarks: Access internal resources 

remotely including Web2 and CHMenu. 

• Windows file shares: Access Windows file 

shares from a Web interface; folders and files 

appear as links. 

• Terminal sessions: Access text-based connections 

such as telnet. 

• Citrix NFuse: Access Citrix applications 

• Other Applications: Access several common 

Children’s applications including Synapse and 

Budget Account 3 (BA3) 

System requirements 

To use WebVPN, you must have the following: 

• an active Internet connection 

• a SecurID card with VPN privileges or a registered 

grid card 

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Contents 

About Children’s Web-based VPN 

clients 

There are two Children’s Web-based VPN clients: 

• WebVPN.childrens.harvard.edu 

• Vpn.childrens.harvard.edu 

You can use either to access the Hospital’s internal 

network from a remote location. 

• WebVPN is menu-based and Children’s applications 

are accessed from links on the WebVPN 

home page. 

• Vpn.childrens is the Web-based full client. You 

access files and drives much the same way you 

do from work. To learn more about WebVPN, 

see the Vpn.childrens user’s guide in the eHelp 

section of the Internal Web page. 

Accessing WebVPN 

You access WebVPN with either a SecurID card or 

a Grid card. To access WebVPN, follow these steps: 

1. Open Internet Explorer and type 

WebVPN.childrens.harvard.edu in the address 

bar, as shown below. 

The Sign in page appears. 

2. Do one of the following: 

• If you are a SecurID user, type your 

username and the PIN and token code from 

your SecurID. 

• If you are a grid card user, enter your CHB 

username and password. The Challenge/ 

Response screen appears. Type in the 

correct Response code and click Sign In. 

About the initial screen 

A J-SAM winNetwork Connect window appears. 

After the connection is made, it appears on your 

taskbar as a minimized Internet Explorer window. 

Once you successfully log in, the WebVPN home 

page appears in your browser. 

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About the J-SAM window 

The J-SAM window briefly appears on your screen 

before minimizing as an Internet Explorer session in 

your taskbar. This session must remain open. If you 

close this minimized window, your VPN connection 

will discontinue. 

Note: When you use WebVPN two Internet 

Explorer windows open. One is the J-SAM 

window; the other is the WebVPN home 

page. 

To open a new browser window 

You can use the J-SAM window to open an new 

browser window if you accidentally close your 

WebVPN home page. Follow these steps: 

1. Click the minimized J-SAM window in your 

taskbar. 

Note: The minimized J-Sam window is the one that 

will read: WebVPN.childrens.harvard.edu 

-DO NOT CLOSE - Secure Application 

Manage when you hover your mouse over 

the minimized window. 

2. Click the New Window link. The CHB Internal 

Webpage appears in a new browser window. 

Using WebVPN 

The WebVPN toolbar appears at the top of the page. 

Use this toolbar to navigate the WebVPN menu 

page. 

To return to the WebVPN home page 

Do one of the following: 

• If you have closed the WebVPN home page 

window, follow the steps for opening a new 

browser window. Click . The WebVPN 

home page appears. 

• If you have not closed the WebVPN home 

page, click . The WebVPN home page 

appears. 

To navigate using the Browse field 

Use the Browse field to navigate to a variety of 

resources through your VPN session. 

You can use the Browse field in any of the following 

ways: 

• To browse a Website, such as the CDC while 

retaining the WebVPN toolbar, enter a Website 

such as http://www.cdc.gov/ in the Browse field 

and click Browse. 

Note: To create a permanent link to a Website, see 

Acessing Websites. 

• To browse a Shared drive, type the path to the 

Share, such as \\ISD_team\ISD_share and click 

Browse. Enter you Children’s username and

password when prompted. Your shared drive 

appears. 

Note: To create a permanent link to your share, see 

About connecting to your shared drives. 

• To access a telnet application like Labs, type the 

fully qualified name of the telnet application, for 

example, hub.tch.harvard.edu and click Browse. 

Note: To create a permanent link to telnet computer, 

see Using terminal sessions. 

• To open a Remote Desktop session, type: rdp:// 

. For example, type: 

rdp://PVTWXPG12345. 

Note: For more information and to create a permanent 

link to your host computer, see Connecting 

remotely. 

To sign out of your session 

You must always sign out of your session before you 

exit WebVPN. To sign out, click . The Signout 

Page appears. 

Accessing Web sites 

Use the WebVPN home page to create links to 

frequently accessed Websites. You can use the 

WebVPN home page to access Websites and to 

create bookmarks to Websites 

To access a Website 

To access a Website, follow these steps: 


• Click to access the WebVPN home 

page. 

• Maximize the J-Sam window and click the 

New Window link to access the WebVPN 

home page. 

2. In the Web Bookmarks section, click the name 

of the Website to access. The page appears. 

To bookmark Websites 

To create a bookmark to Website, follow these 

steps: 

1. Access the WebVPN home page. 

2. In the Web Bookmarks section, click . The 

Add Web Bookmark page appears. 

3. In the BookMark name field, enter a name for 

your bookmark, for example CDC home page. 

4. In the URL field, enter the URL of your 

bookmark, for example www.cdc.gov. 

5. In the Display Options section, you may click 

the Open bookmark in a new window 

checkbox to force the bookmark to open in a 

new window. 

Note: Once you check the Open in a New Window 

box, the Do not display the Web browser’s 

URL address bar and Do not display the 

Web browser’s menu and the toolbar 

buttons are automatically checked. Checking 

these boxes prevents you from using features 

that might compromise your secure 

VPN session. 

6. Click . The WebVPN 

home page reappears and your bookmark is 

added to the Web bookmarks section. 

To edit your bookmark 

To edit your bookmark, follow these steps: 


2. In the Web Bookmarks section, find the bookmark 

to edit and click . The Edit Bookmark 

page appears. 

3. Make your changes and click 

. 

To delete a bookmark 

To delete a bookmark, follow these steps: 


2. In the Web Bookmarks section, find the bookmark 

to delete and click . Your bookmark is 

deleted. 

Note: You can only delete bookmarks you create. 

You cannot delete the default bookmarks that 

appear on the home page. 

To sort your bookmarks 

You can change the order that your book marks 

appear. For example, have your personal bookmarks 

appear before permanent bookmarks. To sort your 

bookmarks, follow these steps: 


2 In the In the Web Bookmarks section, click 

. The Panel Preferences page appears. 

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• To change the position of the bookmark, click 

or . 

• To sort your bookmarks alphabetically, click 

. 

• To have your personal bookmarks appears 

before permanent bookmarks, check the 

Display my web bookmarks before the 

permanent web bookmarks checkbox. 

4. Click . 

About connecting to your 

shared drives 

You can either browse to your shared drive or 

bookmark it. 

Note: For more information on browsing to your 

shared drive see To navigate using the 

Browse field. 

When you bookmark your shared drive, it appears on 

your WebVPN home page. 

Bookmarking a folder on your 

shared drive 

To bookmark a folder on your shared drive, follow 

these steps: 


2. In the Files section, click . 

3. A list of domains appears. Click the domain to 

select, for example CHBoston. 

4. A list of servers appears. Click the name of the 

server to select, for example ISDTeam. 

5. If it is a secured server, the following window 

appears. Type you CHBoston username and 

password. 

Note: If your domain is other than CHBoston, you 

need to specify your domain name in the 

format: domainname\username. For example, 

Cardio\forbes_k. There are no spaces 

between the domain name, backslash(\), and 

your username. 

6. A list of shared drives appears. Click the share 

to select. 

7. A list of folders appears. Check the box before 

the folder to bookmark and click 

. 

8. The Add Bookmark page appears, click 

. 

The WebVPN home page reappears and your 

shared drive is bookmarked. 

To access the entire shared drive instead 

of just one file 

If you want to access a group of files on your shared 

drive instead of just one, you must edit your bookmark. 

To edit your bookmark, follow these steps: 

1. Click next to the bookmarked file on your 

shared drive that you just created. 

2. In the Bookmark Name, enter a name for your 

bookmark, such as ISDShare. 

3. In the Path field, delete everything after the last 

backslash. For example, if the path is 

\\TestTeam\TestShare\MyFile delete the words 

MyFile. 

4. Click . 

8. Click to close the window. 

Overwriting files while you upload 

If you are uploading a file with the same name as a 

file that already exists in the folder, the new file is 

renamed with the date and time of the upload. For 

example MyDoc.doc becomes MyDoc-02-19-2009- 

16-00.doc. To replace the original file instead of 

creating a copy, use the Save As field. To overwrite 

a file, follow these steps: 

1. Access your shared drive. 

2. Click . The Upload Files

Connecting to your P: drive 

You must know your usergroup to connect to your P: 

Drive. See Determining your usergroup. 

To connect to your P: drive, follow these steps: 


2. In the Files section, click . 

3. In the Browse field, enter 

\\YOURUSERGROUP\username$. For 

example, \\chfsuser1\forbes_k$, as shown 

below. 

4. Click . Your P: drive appears. 

5. Click . The Add Windows 

Bookmark page appears. 

6. You may enter an easy-to-remember name in 

the Bookmark Name field, such as My P:Drive. 

7. Click . 

Determining your usergroup 

Your usergroup is based on your username. Use the 

table below to determine your usergroup. 

Using terminal services 

Use terminal sessions to connect to remotely to 

another computer or to access legacy applications 

such as LABs. For information about accessing 

LABS from WebVPN.childrens contact the Help 

Desk 

To connect remotely to another computer 

You can connect remotely to another computer, such 

as your primary work computer. 

Note: To connect remotely to another computer, you 

must have Remote Desktop User access. To 

request Remote Desktop User access, 

contact the HelpDesk. 

To connect remotely to another computer, follow 

these steps: 


2. Click . The Add Windows Terminal Services 

Session page appears. 

3. In the Session Type field, select Windows 

Terminal Services, as shown below. 

4. In the Bookmark Name field, enter a name for 

your session, for example Work Computer. 

Note: This name appears on your WebVPN home 

page. 

5. In the Host field, enter the name of the computer 

you are trying to access remotely, for 

example PVTWXPG12345. 

Note: For information about finding the name of 

your computer, see Using Remote Desktop. 

6. Click . 

To add a Terminal Session 

You can add a terminal session to connect to telnet 

applications. Before you can add a Terminal Session 

you will have to know the Host Name or IP address 

of the telnet or SSH application. To add a Terminal 

Session, follow these steps: 


2. Click . The Add Windows Terminal Services 

Session page appears. 

3. In the Session Type field, select the appropriate 

Services. For example, select Telnet to add a 

Children’s HUB application. 

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4. In the Bookmark Name field, enter a name for 

your session, for example LABS. 

Note: This name appears on your WebVPN home 

page. 

5. In the Host field, enter the ip address or 

hostname of the application to access, for 

example hub.tch.harvard.edu. 

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6. Click . 

To start a terminal service 

The terminal service opens in another window. You 

will have to log into the service with your CHB 

username and password. To start a terminal service, 

follow these steps: 


2. In the Terminal Services section, click name of 

the service to start. 

3. A Terminal Services session starts. Log in with 

your CHB username and password. 

4. When you are finished with your session, click 

to end your session and close the 

window. 

Accessing your e-mail 

You can use either Outlook Anywhere or OWA 

when connected to WebVPN.childrens. 

To use Outlook Anywhere 

To use Outlook Anywhere, follow these steps: 

1. To prevent any data corruption, close Outlook 

Anywhere before you connect to 

WebVPN.childrens. 

2. After your WebVPN session is active, open 

Outlook Anywhere. 

Note: For more information about Outlook Anywhere, 

see the eHelp page. 

To use OWA 

To use OWA, follow these steps: 


2. In the Web bookmarks section, click the 

Outlook Web Access link. 

3. Log in using your CHB username and password. 

Accessing Hospital applications 

You can access Hospital applications such as 

PowerChart, Epic and Synapse. 

Accessing PowerChart, Epic, and 

other Citrix applications 

Use the Citrix NFuse Portal to access PowerChart, 

Epic and other Citrix applications while connected to 

WebVPN.childrens. 

1. Access the WebVPN home page 

2. In the Web Bookmarks section, click the Citrix 

NFuse Portal link. 

3. The CHB Citrix page appears. 

4. Enter your CHB username and password and 

click . The list of Citrix applications 

that you have access to appears. 

5. When you have completed your work, click 

Logging out 

Always log out of your WebVPN session when you 

are done. To log out, do one of the following: 

• From the WebVPN home page, click . 

• Maximize the JSAM window, click End Session. 

A warning message appears. Click Yes to close 

your session. 

Getting more help 

If you need help using 

WebVPN.childrens.harvard.edu, use the Remedy 

Web form to contact the HelpDesk, or send an email 

to help.desk@childrens.harvard.edu or call extension 

5-4357 (5-Help). 

.

Using WebVPN.childrens.harvard.edu - Children's Hospital Boston

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