Details

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  • Company Type For Profit
  • Contact Email info@empathica.com
  • Phone Number (905)542-9001

Empathica empowers employees and customers of leading brands to create places they love; turning transactions into great experiences, employees into owners and customers into advocates.

Empathica provides Customer Experience Management programs to more than 200 of the world’s leading brands, ranging from multi-unit retailers, to banks and

restaurants. Its rich analysis of survey data using state-of-the-art surveying and dashboard reporting software allows for performance-improvement solutions, evidence-based marketing insights, and customer experience management consulting.

Annually, Empathica’s 30 million customer surveys in 25 languages reach more than 70,000 locations. A privately-held organization, Empathica is headquartered in Mississauga, Ontario, Canada, has an office in Birmingham, England, and U.S. executive consultants in New York, Chicago, Los Angeles, Atlanta, and Bozeman, Montana.

Lists Featuring This Company

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Closed Canada Companies
5,548 Number of Organizations • $14.3B Total Funding Amount • 2,731 Number of Investors
Acquired Canada Companies
6,971 Number of Organizations • $74.5B Total Funding Amount • 4,848 Number of Investors
Closed Customer Service Companies
1,105 Number of Organizations • $6.4B Total Funding Amount • 957 Number of Investors
Acquired Ontario Companies
3,249 Number of Organizations • $41.8B Total Funding Amount • 2,588 Number of Investors

M&A Details

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Empathica was acquired by InMoment on Jun 10, 2014.

Frequently Asked Questions

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Where is Empathica's headquarters? Empathica is located in Mississauga, Ontario, Canada.Who invested in Empathica? Empathica has 2 investors including Sorenson Capital and JMI Equity.How much funding has Empathica raised to date? Empathica has raised
$7M
.When was the last funding round for Empathica? Empathica closed its last funding round on Sep 30, 2013 from a Private Equity round.Who are Empathica's competitors? Alternatives and possible competitors to Empathica may include Centriam and SATISFYD.