Encompass360
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Encompass360 Reviews & Product Details

Encompass360 Overview

What is Encompass360?

Encompass360 is a way of managing loan origination process that dramatically improves the way your business functions.

Encompass360 Details
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Product Description

Encompass360 is a way of managing loan origination process that dramatically improves the way your business functions.


Seller

Intercontinental Exchange

Description

Intercontinental Exchange Inc. (ICE) is a global operator of financial exchanges and clearinghouses, integrated with a comprehensive data and listing service. Headquartered in Atlanta, Georgia, ICE specializes in providing market participants around the world with efficient means to manage risk and conduct transparent business. Through its platforms, ICE facilitates the trading of a broad array of financial and commodity derivatives, including futures, options, and securities.The company operates significant and influential markets for trading and clearing an array of asset classes including energy commodities, agricultural goods, equities, and derivatives. Additionally, ICE's data services business plays a crucial role by offering proprietary data solutions encompassing pricing and analytics, exchange data, and connectivity options.ICE's growth strategy often includes acquisitions of strategic platforms and expansions into new markets, continuously enhancing its technological infrastructure and broadening its product offerings to meet the evolving needs of its global customer base. This allows ICE to maintain a pivotal role in the financial infrastructure, facilitating vital parts of the global financial ecosystem.

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Recent Encompass360 Reviews

AS
Abhishek S.Mid-Market (51-1000 emp.)
5.0 out of 5
"Mortgage Life Cycle with Encompass360"
It's being 10+ years working in US Mortgage Industry and Encompass360 is true tourchbearer and helped me with its industry leading tech, best LOS a...
DB
Dana B.Mid-Market (51-1000 emp.)
5.0 out of 5
"The Superior LOS"
Seamlessly integrates with hundreds of vendors throughout every step of the loan process, from origination through post-closing and servicing.
Verified User
U
Verified UserMid-Market (51-1000 emp.)
3.5 out of 5
"Clunky software"
Encompass is reliable software that is fairly easy to use. I have experienced almost zero lag with the system and everything lives on the home pag...

Encompass360 Media

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23 Encompass360 Reviews

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23 Encompass360 Reviews
4.0 out of 5
23 Encompass360 Reviews
4.0 out of 5

Encompass360 Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons
G2 reviews are authentic and verified.
AS
us mortgage Sr Underwriter
Professional Training & Coaching
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
Rating Updated ()
What do you like best about Encompass360?

It's being 10+ years working in US Mortgage Industry and Encompass360 is true tourchbearer and helped me with its industry leading tech, best LOS and end to end integrated services in one place. I'm using Encompass360 from my carrier starting days and since 2014, it's the best LOS in industry. Review collected by and hosted on G2.com.

What do you dislike about Encompass360?

Encompass has end to end mortgage services intregated in one place and this needs a lot rigorous training and regular update with tedious Learning modules which is time consuming. Review collected by and hosted on G2.com.

What problems is Encompass360 solving and how is that benefiting you?

Encompass360 integrated all mortgage related services from Loan Origination, processing, Underwriting, Verification, Appraisal And Flood Certificate, Insurance Policy ordering servicing. User like my can order 3rd party services, title or similar compliance Audit Report by just few clicks that reduces Loan Processing or turn around times. Also these automated services reduce risk human errors as well. Review collected by and hosted on G2.com.

DB
Managing Member
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about Encompass360?

Seamlessly integrates with hundreds of vendors throughout every step of the loan process, from origination through post-closing and servicing. Review collected by and hosted on G2.com.

What do you dislike about Encompass360?

There can be a slight learning curve for those who are used to it's main competitor, but it's worth the effort. Review collected by and hosted on G2.com.

What problems is Encompass360 solving and how is that benefiting you?

It allowed us to go completely paperless throughout all steps in the process. Allow the entire staff to stay on top of every file. Made tracking and quality control very simple as well. Review collected by and hosted on G2.com.

Verified User in Retail
UR
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about Encompass360?

Encompass is reliable software that is fairly easy to use. I have experienced almost zero lag with the system and everything lives on the home page so it makes it simple. Review collected by and hosted on G2.com.

What do you dislike about Encompass360?

Encom needs some updating as it looks like software out of the 1990s. I dont like the calendar view because its clunky but thats my biggest gripe with the system as a whole. Review collected by and hosted on G2.com.

What problems is Encompass360 solving and how is that benefiting you?

This software helps us to ring out customers, schedule classes, and schedule trips for our clients all in one system that has been reliable for us to use as a whole. Review collected by and hosted on G2.com.

AB
Controller
Mid-Market(51-1000 emp.)
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Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Encompass360?

We utilize the Encompas360 banker's edition. This is a very robust software, completely customizable from programming compliance reviews and triggers to customizing user permissions and interfaces. The reporting functions are incredibly comprehensive, and we can make lots of complex custom reports that export as nicely formatted finished reports or export into Excel. There are also many affiliated software programs that can be easily integrated to make this your one-and-done software solution. Review collected by and hosted on G2.com.

What do you dislike about Encompass360?

Because of Encompass360's vast amount of customization and features, it is very complex to set up and maintain. The user interface is excellent, but you need a consulting firm or an in-house administrator to get the most out of this product. Because of the functionality and efficiencies it creates, we found it very worth it regardless of this. I took an admin class through Encompass and can do essential ongoing maintenance, and we have a consulting firm that helps with larger projects associated with the software from time to time. Review collected by and hosted on G2.com.

What problems is Encompass360 solving and how is that benefiting you?

Encompass360 has a lot of features that provide comprehensive solutions to our workflow. They have e-folders that help us organize and maintain digital document retention within each file. We utilize its compliance features and programmed many triggers and rules that help automate our workflow and avoid errors. You can connect many functions to this as well such as running closing documents, ordering credit reports or flood certs, and running compliance checks (and much more). Review collected by and hosted on G2.com.

DG
Mortgage Loan Processor
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Encompass360?

Well I have used variations of an Los system and this is by far the best as you can easily use it with other third-party systems to do a lot of your ordering for income assets credit. Review collected by and hosted on G2.com.

What do you dislike about Encompass360?

Sometimes they can have a lot of glitches it won't pull a US correctly and so you have to make a lot of changes in order for you to complete some items. Review collected by and hosted on G2.com.

What problems is Encompass360 solving and how is that benefiting you?

I mean I can use their customer service in order to review things and they always have encompassed help tutorials guides and documents to review. Review collected by and hosted on G2.com.

JM
Mid-Market(51-1000 emp.)
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Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
Rating Updated ()
CJ
Senior First Mortgage and Reverse Mortgage Planner at Affordable Interest Mortgage
Real Estate
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Encompass360?

Allows a mortgage company, loan officer and processor to keep all borrower information organized, easily accessible whether from your office or on the go. Great for keeping everyone in compliance with state and federal regulations with disclosing loan information to the borrowers. Greatly helps in communication with present clients or previously closed clients. Review collected by and hosted on G2.com.

What do you dislike about Encompass360?

Encompass can get a little complex, so companies or individual employees might forget all the things that it capable of doing. Review collected by and hosted on G2.com.

Recommendations to others considering Encompass360:

Encompass is more robust than LOS Platforms. It's a little more complex but worth overall. Review collected by and hosted on G2.com.

What problems is Encompass360 solving and how is that benefiting you?

Encompass has helped speed up the process of originating and disclosing loan applications. It reminds me of required disclosure dates to keep me in compliance. Helps keeps me in touch with previous clients, so that they come back to me next time they are looking for a mortgage loan. Review collected by and hosted on G2.com.

Verified User in Hospital & Health Care
UH
Enterprise(> 1000 emp.)
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Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Encompass360?

Encompass is super nice because it's the one stop hub for all things leads or profile. There are so many sections on a customer's E360 page that it's awesome to be able to get all the information in one place. Review collected by and hosted on G2.com.

What do you dislike about Encompass360?

It is EXTREMELY SLOW. The system does not update real time, and it also takes way too long to open. If a client calls, it takes an awkwardly long amount of time to open the program. In today's world, it should honestly be as automatic as a website. Review collected by and hosted on G2.com.

What problems is Encompass360 solving and how is that benefiting you?

We are using it to store borrower data. We've realized that it's awesome to keep so much different information on a client in ONE spot. Review collected by and hosted on G2.com.

MB
CCSA
Mid-Market(51-1000 emp.)
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Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Encompass360?

I love that Encompass is very user-friendly. Review collected by and hosted on G2.com.

What do you dislike about Encompass360?

Encompass is very slow and goes down quite a bit. It also could be more updated for diverse disclosures. Review collected by and hosted on G2.com.

What problems is Encompass360 solving and how is that benefiting you?

We are solving speed issues. The benefits are that it is very adjustable to form to individual needs. Review collected by and hosted on G2.com.

JV
Agency Operations Manager & Financial Services Professional
Financial Services
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
Business partner of the seller or seller's competitor, not included in G2 scores.
What do you like best about Encompass360?

I like how it keeps you organized and that there is a place to upload documents and to write notes. It is able to upload your file straight to the lender's site. Review collected by and hosted on G2.com.

What do you dislike about Encompass360?

Sometimes it can be slow and I cant drag documents into the efolder i need to open up to browse file. Review collected by and hosted on G2.com.

What problems is Encompass360 solving and how is that benefiting you?

the benefit of having Encompass is that it has a built in underwriting service. this helps you confirm that a borrowers loan has a better chance of getting approved before sending it in to the lender Review collected by and hosted on G2.com.