Extension mobility login options

Extension Mobility allows users to temporarily access their phone settings, such as line appearances, services, and speed dials, from other phones within your system. I am not explaining the steps how to enable this feature, because its already covered by many on the internet by both videos and documents.

This blog is all about the login options, From CUCM 12.0 Cisco introduced different login option for extension mobility. The below mentioned are the available options.

  • loginType=DN enables users to sign in using Primary Extension and PIN. 
  • loginType=SP enables users to sign in using Self Service User ID and PIN. 
  • loginType=UID enables users to sign in using User ID and PIN. 

Cisco Extension Mobility Phone Service

The default service url we configure for extension mobility is

http://<IP Address>:8080/emapp/EMAppServlet?device=#DEVICENAME#. 

IP Address is the IP address of the Unified Communications Manager where Cisco Extension Mobility is activated and running.

This format allows a user to sign-in using User ID and PIN. From CUCM 12.0 by appending the loginType parameter to the Service URL, we can have more sign-in options.

service Urls

Use the appropriate service url based on your requirement.

  • loginType=DN enables users to sign in using Primary Extension and PIN. The Service URL format is:http://<IP Address>:8080/emapp/EMAppServlet?device=#DEVICENAME#&loginType=DN.
  • loginType=SP enables users to sign in using Self Service User ID and PIN. The Service URL format is:http://<IP Address>:8080/emapp/EMAppServlet?device=#DEVICENAME#&loginType=SP.
  • loginType=UID enables users to sign in using User ID and PIN. The Service URL format is:http://<IP Address>:8080/emapp/EMAppServlet?device=#DEVICENAME#&loginType=UID.

Note:- If you do not append loginType to the end of the URL, the default sign-in option displayed is User ID and PIN.

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