Foothill Federal Credit Union
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5 Star Rating
Foothill Federal Credit Union was such a pleasant experience in terms of customer service. The credit union is a place where they treat me and my significant other as people, and not just a number.
First off, I love how they have an automated coin counter and apparently it's popular. Also, the assistant manager we worked with was absolutely wonderful. There were some technical challenges with getting our cards, but it worked out in the end. She helped us with setting our accounts, answered any questions we had, and was very pleasant to chat with. She didn't mind chit chatting with us and was very friendly and professional.
One concern we had was whether we would be able to get an account with this credit union, since we did not have any association with companies and organizations that were connected to this credit union. However, all we had to do was join a local PTA. It used to cost $5 to indirectly join, but they waived it in the last few years! So it was a very pleasant surprise, because not only did we get accepted (with a credit check of course) but also got that fee waived.
We are very happy and thankful to have a lovely credit union like this nearby. The staff is very friendly and helpful.
First off, I love how they have an automated coin counter and apparently it's popular. Also, the assistant manager we worked with was absolutely wonderful. There were some technical challenges with getting our cards, but it worked out in the end. She helped us with setting our accounts, answered any questions we had, and was very pleasant to chat with. She didn't mind chit chatting with us and was very friendly and professional.
One concern we had was whether we would be able to get an account with this credit union, since we did not have any association with companies and organizations that were connected to this credit union. However, all we had to do was join a local PTA. It used to cost $5 to indirectly join, but they waived it in the last few years! So it was a very pleasant surprise, because not only did we get accepted (with a credit check of course) but also got that fee waived.
We are very happy and thankful to have a lovely credit union like this nearby. The staff is very friendly and helpful.
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