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Multi-Factor Authentication

Step 1

Download and install any authenticator app (e.g. Microsoft Authenticator, Google Authenticator, or Authy) on your phone.

Step 2

Open the authenticator app and scan the image below using your phone's camera or copy the key.

Open the authenticator app and copy the key below.

${mfaSecretKey}

Copy key
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Key copied
Step 3

Press next to enter the code and associate it with your account

Multi-Factor Authentication

Type the 6-digit temporary code generated with your authenticator application

Multi-Factor Authentication

You are all set

You have enabled multi-factor authentication using your authenticator app.

We will now ask for a login code anytime you log in.

We will now ask for a login code anytime you log in on a device we don't recognize.
  • FTCC AD Login

 

FTCC

Starting the afternoon of Thursday, October 26, 2023, students will have one username and password for all FTCC Resources including Student Email.

Login credentials for all FTCC resources will be your Active Directory (AD) username and password. This is also what you are currently using to log into Self-Service, Blackboard, e-Trieve, and other FTCC online services, including campus computers and Wi-Fi.

In addition, Multi-Factor Authentication (MFA) is coming November 1,2023. You may start the enrollment process at any time by visiting Multi-factor Authentication Directions. The College has selected the Microsoft Authenticator app for students. You may also setup your Microsoft Self Service Password Reset (SSPR) to assist with resetting your password in the future without having to contact the IT Service Desk.

The Blackboard Login process is also changing on October 17, 2023 for anyone with an FTCC email account. There will be a selection below the login button that reads "Sign in with third-party account". Make this selection and then choose "FTCC AD Login".

Whenever you encounter the login screen pictured below, enter your full email address with your AD password to authenticate. i.e. xxxxxxx####@student.faytechcc.edu
Login

To setup your Microsoft Self Service Password Reset (SSPR) please visit the Self-Service Password Reset. If you are having technical issues with your account please contact the IT Service Desk at or via email at help@faytechcc.edu.

Are you experiencing a Blackboard Authentication Expired Error? Click here for help. Blackboard Authentication Expired Error Help.

Attention Spring 2025 Students:

The Spring 2025 Semester starts on January 13th. Your classes will be available on Blackboard at midnight on January 13th.

Login Instructions for New Students:

Username: First seven of your last name + first letter of your first name + last four digits of your Student ID.

Password: Your date of birth in MMDDYYYY format, or your Active Directory password if you have already logged into Self-Service.

For password reset during business hours please call the FTCC HelpDesk at 910-678-8502 or email at help@faytechcc.edu.

Reminder for Students:

During college closings due to inclement weather students are reminded to log into Blackboard to check for assignment instructions/information regarding your classes

 

Blackboard

Welcome to the Blackboard e-Education platform—designed to enable educational innovations everywhere by connecting people and technology.

System Announcements

  • Spam/Scam Alert (Wednesday, April 2, 2025)

    Please be aware that there are currently several spam and scam campaigns targeting students in higher education.

    We have received reports that students are receiving "text from IT personnel" and emails "offering jobs requiring minimal effort".

    These are both not normal occurrences. For additional information please visit https://www.faytechcc.edu/social-engineering-for-students/.

  • 24-7 Blackboard Technical Support (Monday, March 31, 2025)

    Fayetteville Technical Community College Students:

    For password reset during business hours please call the FTCC HelpDesk at 910-678-8502 or email at help@faytechcc.edu.

    For login assistance and technical support on nights and weekends please call 1-866-829-9660. For online FAQ’s, and tutorials covering nearly everything you need to know about Blackboard check out Blackboard Help Online.

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