HDFC Ergo Car Insurance Review

The HDFC Ergo car insurance is aimed at providing financial protection to the insurance holder’s car against damages caused due to natural calamities such as floods, earthquakes, among others, liabilities arising out of third-party accidents, thefts and other man-made calamities such as fires and explosions.

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HDFC Ergo Car Insurance

3.5

Our star ratings are based on a range of criteria and are determined solely by our editorial team. See our methodology for more information.

Network Garages

7100+

Emergency Assistance

Available 24×7

Network Garages

7100+

Emergency Assistance

Available 24×7

Pros & Cons

• Easy renewal process.
• More than 7,500 network garages.
• Key add-ons available.

• None.

HDFC Ergo offers four kinds of car insurance plans:

1. Third-party Insurance

2. Comprehensive Insurance

3. Standalone Own Damage Cover

4. Private Car Bundle Policy

Third-party Insurance

This insurance covers you from the legal liabilities caused by injury to the third-party person, damages to their car or loss of third-party property due to your car. The Motor Vehicles Act, 1988, has made third-party insurance mandatory for driving a vehicle in India.

• Personal accident cover of up to INR 15 lakh available.
• Medical needs for injuries sustained by a third party person covered.
• Up to INR 7.5 lakh towards third party property damages.
• You can buy the third-party insurance policy online by submitting basic documentation.
• No contractual liabilities that a consumer may have entered into are covered under the plan.
• Any damage to a third party person or property due to wars and nuclear risks are not covered.
• Claims raised upon speed testing or organized racing are not covered.
• Premium amount starts from INR 2,072

Insurance Regulatory and Development Authority of India (IRDAI) regulates the third party car insurance premium on an annual basis. For the year 2021, third party car insurance premium is:

Comprehensive Insurance

This is an all-rounded protection plan that provides you coverage against

A) Third party liability

B) Damages or losses arising due to natural calamities such as earthquakes, cyclones and floods, thefts, fires, vandalism and accidents.

C) Injury to a third party person

• Personal accident cover of INR 15 lakh
• Allows you to add-on covers of your choice such as zero depreciation, NCB protect, among others.
• Has more than 7500 network garages across India where you can use your plan.
• Artificial Intelligence tool called IDEAS helps users raise their claims.
• Users can also raise their claims via WhatsApp.

Standalone Own Damage Cover

This policy covers any damages and losses caused due to accidents and collisions, natural calamities, fire, and theft to your car. You need to have an active third-party insurance policy to purchase this policy.

Private Car Bundle Policy

This cover offers the policyholder a one-year coverage against damage to their car along with a three-year cover against damages to a third-party person or their property. This cover is ideal for new car buyers.

Zero Depreciation Cover

Every year the value of a car depreciates. To mitigate this, the zero depreciation cover add-on is taken. This enables you to benefit from no depreciation cuts even when you make a claim.

Return to Invoice

The return to invoice add-on allows you to recover your invoice value back in case of theft or total damage to your car.

Engine and Gearbox Protection

This add-on shields you from the financial losses incurred due to damage to your car engine.

Downtime Protection

This add-on helps you recover the expenses you spend on transport for your daily commute while your car is getting repaired.

No Claim Bonus (NCB) Protection

This add-on cover protects your NCB earned and helps you go to the next NCB slab earning.

Emergency Assistance Cover

This add-on helps in round-the-clock assistance to deal with any technical or mechanical breakdown issues of your car.

To buy a new HDFC Ergo car insurance policy, follow a simple process:

• Visit your insurance provider’s website and fill in the details such as your car registration number, mobile number and email address.
• Enter the policy details and the add-on to the cover you would like to opt for.
• Complete the process by paying the premium amount via an online payment. You can set a payment schedule (monthly or annually) for the payment of the premium.
• A confirmation mail along with the policy will be mailed to you. Keep the document handy.

To renew an existing car insurance policy with HDFC Ergo, you can follow an online process:

Visit the insurance provider website and select “renew policy”.

Enter your policy number, add-on covers you wish to include or exclude and pay the premium online.

The renewed policy will be mailed to your registered email address.

If you want insurance, you can purchase a comprehensive car insurance policy to cover your car from any natural or artificial disaster, protect yourself financially from third-party liability in case of damage to other vehicles or property and get a personal accident cover to compensate the insured with 15 lakhs in case of injuries caused in an accident.

The HDFC Ergo car insurance policy can be bought online with minimum documentation. You need to have a few details handy:

• Know your insurance provider’s website
• Age of your vehicle
• Insured Declared Value (IDV) of your vehicle
• Your car model
• Your car’s fuel type
• Car safety features such as airbags, ABS, collision warning systems, anti-theft alarms, and automatic braking

To make a claim, process four basic steps:

1. Upload Documents: You can register your claim and share the required documents online.

2. Self Survey or Digital Surveyor: You can opt for self inspection or an app-enabled digital inspection by a surveyor or workshop partner.

3. Claim Tracker: Keep a track on your claim status via the claim tracker.

4. Claim Approved: You’ll be intimated when your claim has been approved or any more documents are needed for the approval.

The HDFC Ergo car insurance was reviewed on the basis of five main factors:

• Ease of Access: 10%
• Insurance Coverage: 30%
• Claims Process: 30%
• Premium Payment Options: 20%
• Insurance Options: 10%