Austin Regional Clinic (ARC) has expanded services to patients to make scheduling and appointments easier and more efficient during the COVID-19 pandemic.

New and expanded services include:

• Saturday pediatric well-checks now available
  • Pediatric Well-Checks will be available from 8 a.m.-12 noon.
  • Saturdays, April 11, 18, 25, and May 2.
  • Locations: ARC Quarry Lake (Austin), ARC Buda, ARC Cedar Park, ARC Kelly Lane (Pflugerville), with more locations to be added.
  • Call the clinic or ARC-INFO (512-272-4636) to schedule or through ARC MyChart or ARCbooknow.com.
  • Important for parents to keep up with their child’s development, vaccines, any medical issues.
  • All clinics’ patient and staff safety protocols are followed.

• Extended hours for drive-up testing

Drive-up testing continues to be offered 8am-5pm weekdays at  ARC Far West, ARC South 1^st, ARC Cedar Park, ARC Round Rock, and ARC Kyle Plum Creek.

• • ARC Far West, ARC Round Rock, and ARC Southwest have extended weekday hours to 5-7 p.m., and now offer drive-up testing in After Hours Clinics as well, 8 a.m. – 5 p.m. Saturday and Sunday.
  • Patients must have an ARC physician’s lab order before coming to a drive-up site. If someone drives up without first having an initial physician evaluation, they will be offered a telemedicine appointment right then so a physician can determine whether or not a test is indicated.

• Expanded telemedicine visits for new and established patients
  • Telemedicine visits are available for all primary and specialty care doctors
  • 60-70 percent of ARC visits are now via telemedicine.
  • 24/7 scheduling at MyChartARC.com or call any ARC clinic and press “1.”
  • Cost of a telemedicine visit is covered by insurance at the same rate as an office visit.
  • Complete information about telemedicine visits here.

• Opened a High Acuity Triage phone line covered completely by physicians to help patients avoid unnecessarily going to the ER. 
  • Patients call ARC clinics (press 4) or the COVID-19 24/7 Hotline (866-456-4525)   and talk to a nurse to help them decide if they should come in to see the doctor.
  • Depending on their symptoms, patients are set up with an immediate telemedicine visit with a physician, by phone or video visit.
  • 75 percent of patients who called triage were able to be treated in the clinic rather than an ER.
  • Thus helps keep patients out of the ER and saving beds and care for those who really need it.

ARC continues to stress preventive measures, including social distancing, self-isolation when sick, frequent hand-washing for at least 20 seconds, avoiding anyone who is sick.  It is not just about protecting ourselves, it is about protecting the whole community.

For more information, call 512-472-4636 or visit www.austinregionalclinic.com