TWS Login

Click here for the Release Notes.

You may also directly download the TWS software to your computer. Click here for more information.

As your agreement for the receipt and use of market data provides, the securities markets (1) reserve all rights to the market data that they make available; (2) do not guarantee that data; and (3) shall not be liable for any loss due either to their negligence or to any cause beyond their reasonable control.

If the TWS fails to load after two minutes click here to download the stand-alone version.


If You are Experiencing Problems

You may experience problems with TWS if you are running the software below the minimum requirements. When troubleshooting problems, start by making sure that your computer meets our minimum system requirements.

Browser Problems


Why does my browser either not load TWS properly, or close suddenly?
  1. This may be a problem with Java.
  2. Your browser may be outdated or corrupt. Check the version you are using from the browser's Help menu by selecting About. If your browser version is below the recommended, please upgrade.

Why do I suddenly lose my Internet connection?

A. Your Internet connection may drop off due to connectivity or Internet Service Provider (ISP)-based issues.

Consult our connectivity FAQ if you suspect if this is an issue.

B. This problem has also been known to occur with problematic Ethernet cards.


For more information about TWS click here

Interactive Brokers Canada Inc. is a member of the Canadian Investment Regulatory Organization (CIRO) and Member - Canadian Investor Protection Fund. Know Your Advisor: View the CIRO AdvisorReport. Trading of securities and derivatives may involve a high degree of risk and investors should be prepared for the risk of losing their entire investment and losing further amounts. Using borrowed money to finance the purchase of securities involves greater risk than using cash resources only. If you borrow money to purchase securities, your responsibility to repay the loan and pay interest as required by its terms remains the same even if the value of the securities purchased declines. Interactive Brokers Canada Inc. is an order execution-only dealer and does not provide investment advice or recommendations regarding the purchase or sale of any securities or derivatives. Our registered office is located at 1800 McGill College Avenue, Suite 2106, Montreal, Quebec, H3A 3J6, Canada.


Know Your Advisor: View the CIRO AdvisorReport