Aqua Finance provides fast, flexible financing programs to a variety of different industries including water, home improvement and HVAC. We develop our programs around your customer&rsquo,s needs. In the last decade, we&rsquo,ve expanded our reach to serve more markets including solar, marine, RV, medical and more. We approve more customers than other lenders. Consumer... show more
Aqua Finance Reviews
5
19%
4
1%
3
1%
2
7%
1
70%
1.9
67 reviews
67 reviews
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Aqua Finance
cheryl persaud @cpersaud18
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1 Star Rating
Do not use this company; they are crooks. Extra payments go towards interest, and you will never pay off your loan. They have no conscience. They are the worst. They should not exist, and they should be federally investigated with a class-action suit to repay the innocent customers they took advantage of. Zero rating!
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Aqua Finance
annie Langston @annie_odom48
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1 Star Rating
Our loan was originally through Connexus and sold to Aqua within months of obtaining it. I have the original paperwork, and it does not state anywhere that they can charge a $99 fee monthly on top of the interest rate of 13.5%. We've been paying on this loan for almost 7 years, and the balance is still almost $9k out of $13k, so the balance should be almost paid off, or technically it should be paid off with a 13.5% interest rate. I have asked them why they take $99 of my payment each month for interest in addition to adding more interest. He said it was interest that I owed. Technically, I have been paying 63.5% interest on this loan for almost 7 years. Which is illegal in Texas and usurious. My next step will be to report them to the Office of the Consumer Credit Commissioner in Texas.
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Aqua Finance
Jo Od @Peligrojn
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1 Star Rating
I paid $612 and they only allocated $14 towards principal. This has happened multiple times. I called and spoke with four different people and none of them were able to explain why this happen. Also when the contract is signed they don't tell you about a $750 transaction fee which is applied to your balance. Do not us this company. They only see you as $$$ signs.
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Aqua Finance
Tiffany Woods @twoods2022
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1 Star Rating
DO NOT USE THIS COMPANY!!! Absolutely the worst finance company there is. I pay extra every single month and they have not applied a single penny to my principal balance. How can you take advantage of your customers like that a not fix the issue. I pay an extra $72 over what the interest accrued is over a 31 day period and somehow after I make my payment I still owe $185 in interest. They have no option to pay on just the principal. This company is very shady. They have no option to pay just on your principal and then when you make an extra payment they put it towards interest.
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Aqua Finance
nirid27204 @nirid27204
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1 Star Rating
Scam company; you'll pay twice the cost, multiple times the standard interest rate, with less than half of a good customer service experience.
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Aqua Finance
highstepr00764 @highstepr00764
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1 Star Rating
Do not I repeat do not do business with this company they are a fraud.if I could give a zero I would and they don't deserve a zero I'm going after them with a lawyer because they do under handed business
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Aqua Finance
rlozierlouis @rlozierlouis
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1 Star Rating
It is a fraud. Run away. They work with other company like broward water consultant to rip off people. Worst financial company ever. Do NOT do business with them. I learned the hard way.
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Aqua Finance
Melissa @m_mccray2016
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2 Star Rating
Verified Customer
Not updated to the proper months payment,this could be impacting my credit score . I pay on time so you would think that it would be updated on time for three months now. Can we process updated payments ... Your killing my credit view and on time payment streak .
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Product: Aqua Finance Personal Loans
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Aqua Finance
Dandara Reis @Dandyreis
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1 Star Rating
This company os a big scam they just want you to pay interested if you work hard for your money don't give your money to this company they are just a scam Scam Scam Just I can say don't get this company
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Aqua Finance
crystalclarityskin @crystalclarityskin
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1 Star Rating
You should know that if you sign a contract with them, it is in there that they have to right to place a lien on your property.
Try selling the property and discovering a lien they never informed you about. Also do not send them a closing statement BEFORE trying to negotiate a payoff. Oh and you have to use "exact" words when informing them of a death - otherwise its your fault for not asking - is there a lien, is there a payoff - those exact words have to be said otherwise, your screwed. They will tell you to send a death certificate to archive the account and that you are not responsible for any debt - until you try to sell a property. Then they go after funds from the sale - be warned. These people see $$ signs only...get rid of them before going deep to sell property. Don't use them the representatives read from a script, they won't work with you. Even if you're desperate, run the other way.
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aqu dan @amodan
After a death certificate is sent in how are you sure you’ve gotten rid of them.
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Aqua Finance
Krystal @krystalbedsaul
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1 Star Rating
High interest rate, no way to check balance and pay online. Paid off two months ago and the balance still hasn’t reflected on my credit score
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Aqua Finance
sartain2010 @sartain2010
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2 Star Rating
I'm giving them a 2 star, I shouldn't be gracious, since they have not been. Before they switched to the new payment system, I rarely had issues, now, I can't even register. I've called multiple times and the payment portal fails to recognize our information every time. The professionalism is disgusting, they want to argue and talk over you every time, and hang up on you when you give the same attitude back. Never again will I buy anything that has financing through Aqua Finance.
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Aqua Finance
wayne w @wwilson1962
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1 Star Rating
The water softener they financed was over price and Aqua wasn’t very customer friendly. They claim to stand behind their product but wanted me to pay a large amount for a technician to come out. After the first half hour you continue to add additional charges.
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Aqua Finance
Gabriel @gaboespinosa
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1 Star Rating
They have the most annoying payment portal I have seen. There is no way to get your statements or to submit payments in advance for a future date
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Aqua Finance
hlcagestoots @hlcagestoots
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1 Star Rating
They suck, pay off early haha they are a scam and the people that use them are also a scam! We will never ever recommend them to any one nor use them or any company that offers them for a finance option!
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