Contact Jet2holidays Customer Service
Jet2holidays Phone Numbers and Emails
Customer Service:
-
+44 333 300 0737Pre-Travel Services
-
+44 800 408 5591Special Assistance Team
-
+44 333 300 0042
Jet2holidays Emails:
Business Customer Service
Brand Partnership Enquiries
Customer Service
Legal
Privacy Inquiries
Contact Information
Jet2holidays Website:
Jet2holidays Help Center:
Corporate Office Address:
Jet2.com Limited
Low Fare Finder House, Leeds Bradford Airport, Yeadon
Leeds,
England
LS19 7TU
United Kingdom
Other Info (opening hours):
Mailing Address:
PO BOX 284
Leeds LS11 1GE
How Good is Jet2holidays's Customer Service?
Summary of Jet2holidays Customer Service Calls
788
TOTAL
CALLS
CALLS
00:00
AVG CALL
DURATION
DURATION
0%
ISSUES
RESOLVED
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Jet2holidays?
Request for Information Question:
- “About a booking”
- “Travel assistance”
- “Looking for job”
Activation/ Cancellation Question:
- “Cancellation of holiday Email address needed”
- “To cancel trip because of illness”
- “Cancellation”
Product/ Service Question:
- “To book a holiday”
- “Car broke down”
- “To book a holiday staff”
Payments and Charges Question:
- “Payment”
- “Trying to make payments”
- “I don't know what a promo code is”
Return/ Replace Question:
- “To change dates”
- “Change a flight”
- “To see if I can change a booking”
Shipping and Delivery Question:
- “Lost item”
- “Need to discuss holiday package”
- “I've booked my flight and paid but haven't received any correspondence can you please help”
Refund Question:
- “Refund”
- Refund of trip that got cancelled
- “Refund six weeks overdue despite jey2 promising to refund last week”
Account Question:
- “I cannot log in to my holiday booking to pay the remainder of my payment as I am being told the lead passenger does not match the booking reference and I am using the correct information from my booking email”
- “Problem logging in”
- “I've just paid £240 off my holiday but it's not come off my holiday balance, I paid it through Jet2 bookings with my reference no which is 12655393/S23H”
Staff Question:
- “They were rubbish don’t even answer your call bad service”
- Disgusting customer service
- “Disagree with my reservation bad service”
Website/ Application Question:
- “Trying to book holiday on the website”
Employment Question:
- “Because I applied for a Job in Leeds and I'm not able to finish the application. Thank you.”
Other Question:
- “Advice on transporting ashes”
- “Wrong date booked”
- “Travel assostance.”
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Jet2holidays