JM&A Group Invests in New Platform to Enhance Dealer Experience

The Dealer Source portal will speed up online transactions and enable complete functionality on any mobile device and multiple browsers. (Photo: Business Wire)

DEERFIELD BEACH, Fla.--()--JM&A Group is giving its dealer customers the flexibility and mobility they need to effectively run their business in today’s digital world through a new application called Dealer Source.

“Part of the value we bring to our dealers is in-store support for their day-to-day operations, and resources to increase their productivity,” said Gavin Tennant, Vice President of Customer Services. “Dealer Source is an intuitive tool to further these efforts and streamline the processes our dealers already have in place.”

Dealer Source will speed up online transactions and enable complete functionality on any mobile device and multiple browsers. The features include VIN scanning technology, contract entry, claim inquiry, invoice transaction history and much more. Dealer Source was designed to improve efficiencies in the dealerships but with the consumer also in mind. The enhanced self-service capabilities will free up more time to focus on the customer experience.

JM&A Group consistently develops new ways to support its dealer’s business goals with resources like Dealer Source. Many dealers have invested in digital strategies and the new platform is a scalable tool that will allow for future enhancements to continuously meet consumer expectations and address the ever-changing market demands.

About JM&A Group

JM&A Group, a leader in the F&I industry for nearly 40 years, serves more than 3,800 automotive dealerships nationwide. Comprised of Jim Moran & Associates, Inc. (JM&A), Fidelity Warranty Services, Inc. (FWS), Fidelity Insurance Agency, and Courtesy Insurance Company, it provides a variety of products and services such as F&I training and consulting, vehicle protection plans, used vehicle certification programs, pre-paid maintenance plans and GAP programs. Additionally, the company has a dedicated sales force of 300+ associates who support process implementation for dealer operations and digital sales strategies. JM&A Group is a division of JM Family Enterprises, Inc. a diversified automotive corporation headquartered in Deerfield Beach, Fla. JM Family is ranked No. 20 on Forbes’ list of “America’s Largest Private Companies” and ranked on FORTUNE®’s 100 Best Companies to Work For® list for the 19th consecutive year. For more information about JM&A Group’s products and services, contact us at 1-800-553-7146 or visit us online at www.jmagroup.com.

Contacts

JM&A Group
Christie Caliendo, 954-363-6285
Christie.Caliendo@JMFamily.com

Release Summary

JM&A Group gives its dealer customers flexibility and mobility to effectively run their business in today’s digital world through Dealer Source.

Contacts

JM&A Group
Christie Caliendo, 954-363-6285
Christie.Caliendo@JMFamily.com