• JumpStart

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Overview

JumpStart has a rating of 3.33 stars from 3 reviews, indicating that most customers are generally satisfied with their purchases. JumpStart ranks 86th among Kids Educational Resources sites.

  • Service
    1
  • Value
    1
  • Shipping
    1
  • Returns
    1
  • Quality
    1
Positive reviews (last 12 months): 0%
Positive
0
Neutral
0
Negative
1
How would you rate JumpStart?
Top Positive Review

“The website is great my six year old loves it”

Natasha L.
12/10/13

The website is great my six year old loves it. I choose to try out the membership for a month at $ 8.99 when selecting the option, I was not given an additional prompt to ensure the amount once processed it charged me for the life time amount of $149.99. Calling the customer service line, I spoke with two very snappy gentlemen one whom was extremely unprofessional and had no customer service skills. Did not greet me when answering the phone, did not ask me how he could help me. He simply stood quiet. He would not answer my question with a complete answer just a mumble or an "mmhmm". Now waiting 4 business days for a refund, I will be unsubcribing to this site. A small business, run with poor customer service skills.

Top Critical Review

“If I could chose zero stars I would”

Unhappy W.
7/3/23

It's bad, they can't keep their best games running. Sod was the greatest and jumpstart f*cked it up. Please go fully bankrupt.

Reviews (3)

Rating

Timeframe

Other

Thumbnail of user indramanid
1 review
6 helpful votes
March 28th, 2011

One of the best 3d virtual world. I am enjoying with my kid. Love this site. Great place to learn while playing.

Thumbnail of user natashal1
1 review
3 helpful votes
December 10th, 2013

The website is great my six year old loves it. I choose to try out the membership for a month at $ 8.99 when selecting the option, I was not given an additional prompt to ensure the amount once processed it charged me for the life time amount of $149.99. Calling the customer service line, I spoke with two very snappy gentlemen one whom was extremely unprofessional and had no customer service skills. Did not greet me when answering the phone, did not ask me how he could help me. He simply stood quiet. He would not answer my question with a complete answer just a mumble or an "mmhmm". Now waiting 4 business days for a refund, I will be unsubcribing to this site. A small business, run with poor customer service skills.

Thumbnail of user unhappyw11
1 review
0 helpful votes
July 3rd, 2023

It's bad, they can't keep their best games running. Sod was the greatest and jumpstart f*cked it up. Please go fully bankrupt.

Tip for consumers:
No

Products used:
No product.

Service
Value
Shipping
Returns
Quality

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About the business

JumpStart 3D Virtual World is an adventure based learning game for kids. Kids can learn, play and socialize in this safe and secure environment filled with fun.

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