Kgbdeals 

9weeks later, no dashcam, fake Tracking number provided, address given for company who supposedly posts out this product does not exist. Refusal to give refund, constant stream of lies from 'supposed' customer service help@ncrowd next step will be to report this cowboys for fraud to the police and trading standards. Absolutely apalling behaviour. And still advertising these fake items for sale too?! No shame at all.

Date of experience: January 13, 2015

The deals is completed rip me off . I purchase 2x Three-night Barcelona via Clear Sky Holidays. Holiday actual cost only worth £234 but they charge me more than £400.
After you purchased the deal via this site, you are unable to request refund. The only way is you have to paid extra surcharge as Clear Sky Holidays demand. Otherwise, your deals will be dismissed. I am so so regret to buy this holiday via KGBDEAL

Date of experience: April 12, 2013

Bought 2 deals:
1) at the beginning of Nov 13 which never arrived & for some reason KGB seem powerless to want to solve. Needless to say the issue is still ongoing & I'm still waiting for my money back
2) The main product description was different to the small print, product took 1 month to arrive & KGB, when they did respond are not interested.

Date of experience: December 16, 2013

I ordered collagen face packs and tried to redeem at another scam company salon boxed. Four weeks later and dozen of emails to both companies I have given up. I am going to report them to trading standards and OFT. They shouldn't be allowed to con innocent people. I wouldn't recommend this criminal organisation to anyone and hopefully if enough people complain they will be prosecuted for fraud.

Date of experience: September 16, 2014

Bought a restaurant voucher from kgb , cannot ever contact restaurant New York cut liverpool , basically they take your money and then do not want to know , I have bought from living social and groupon and never had a problem , do not spend your hard earned cash with kgb deals , CON MERCHANTS ! Does not even deserve 1 star ! Do not use kgb deals if you want to use the item you buy !

Date of experience: February 22, 2013

Absolutely disgraceful service. Purchase an I-helicopter for a christmas gift, this product only lasted about 5 minutes, basically rubbish. Normal retail price apparantly £100 deal was for £29.99, which I thought was reasonable at the time. Quite honestly if they were giving these thing away free I wouldn't bother with one. Customer services dont seem to be interested, provided email contact for Digital Deals (The Merchant) emailed several times, no reply what so ever received not even an acknowledgement. Disgraceful. My advise would be stay away from this site.

Date of experience: January 31, 2012

I cannot understand how this company is still in business. They obviously deal with other idiot businesses, as I have ordered two products that have not turned up TWO MONTHS after ordering them. Not for my lack of trying... follow up emails, and calls that are never answered. It's just ridiculous, and looking at other reviews from people using this company, I simply cannot get my head around how KGB get away with this level of service? It's an absolute rip off. As soon as I get my two refunds I will be cancelling my account immediately with them.

Date of experience: November 14, 2012

I had run a few deals with KGB and everything seemed fine up until they were taken over by nCrowd and my accounts weren't cleared. I have been trying to chase up KGB but haven't been successful, hopefully I can reach them through this forum as I have emailed numerous people without receiving a reply.

Date of experience: November 13, 2015

money stuck b/w this company and the third party, the hassle of making a claim and calling the trading standers agency is killing me. lesson learned, pay more and get your peace of mind and if its looks too good to be true its probably a scam via a third party company after your money and card details

Date of experience: June 27, 2012

Don't use. Ordered solar Christmas lights in November, didn't arrive. Managed to get my money back in January, when they still hadn't arrived by quoting their 100% satisfaction Guarantee, they weren't interest before that. Did chargeback to get postage back.

Date of experience: February 13, 2012

Ordered 1 Elsa and 1 Anna Plush doll, to arrive within 2-4 weeks (for niece's birthday). 7 weeks in I have received 2 plastic dolls which I believe were also on sale at the same time for £19 for the 2,not the plush ones I ordered at £18 each. I haven't got another 7 weeks to wait for replacements, so out of pocket having find a decent alternative while waiting for a response from KGB - awful company!

Date of experience: November 07, 2014

Ncrowd have been selling my supplements , taking the money of the customers - I then have been sending them out ......... But they will not pay me now.

They owe me thousands and no one will answer me.
This company is destroying small UK business's - stop big American companies abusing the UK.

Ultra Supplements ltd

Date of experience: August 20, 2015

On one day I made four purchases from KGB deals. As yet. I have received NOTHING despite paying in full and then paying postage to merchants on top of the cost. I have had a run around with trying to email and getting no responses or inappropriate delaying responses. This company needs investigating. Does anyone have any contact numbers for managers since I tried 0800 0118012 and all that this number did was refer me back to email before being cut off.

Shocking practices and I think we should be making a representation about KGB deals.

Date of experience: January 25, 2014

I tried to get a refund for an unused voucher within their cancellation period and was given numerous excuses for delay, trying to take me over the time.
It took 6 weeks and a registered letter thretaening small claims court for them to move.
TRY IT Just send them a threat of small claims court and you will get a response.

WOULD NEVER USE AGAIN, THERE ARE PLEANTY OF OTHER VOUCHER SITES

Date of experience: March 20, 2013

Ordered their Elsa and Anna deal over 30 days ago. Should have arrived within 3-5 days. Nothing. Waited the required 14 days and wrote to them to advise of non-receipt. Told to wait another 3-5 days. Still no item. Have asked for refund as I have now cancelled this under the Consumer Contracts Regulations. Still refusing to refund me, telling me rubbish that I have to refuse delivery of an item which has never arrived before they will refund me. Never again!

Date of experience: October 30, 2014

Purchased three vouchers for cafe des amis for a pre christmas family meal only to informed by the merchant that these cannot be used during December which.was not in the fine print. I have requested a refund on numerous ocasions with no response. This company hides behind an e-mail address with no contact phone number. They have effectively stolen my money so maybe i should contact the police and BBC watchdog so as to make the public aware to avoid this fraudsters.
I DID CONTACT KARL AT NCROWD WHO WAS VERY HELPFUL AND EVEN TELEPHONED ME TO APOLOGISE FOR MY BAD EXPERIENCE. SUBSEQUENTLY A FULL REFUND WAS RECEIVED FROM NCROWD.

Date of experience: December 11, 2014

I bought 3 bras for £13 in June 2014. I still have not received my order and it's end of August. Have sent 10 emails to customer service and have had no reply. Am now considering options to contact credit card company and/or Trading Standards. Will never purchase anything from them again and suggest you DON'T either!

Date of experience: August 29, 2014

Ordered and paid for an item in January 2014. To date, still not received. They have only ONE contact and that's an email address through ncrowd, who take their own sweet time in replying. They are simply a mediator for KGB and promise to forward your mail to them.

Have been in constant contact with ncrowd for over one month now, with no sign of either the original product ordered, or a refund.

So don't be fooled, these are not bargains. I'm pretty sure from all the feedback here, they have found a lucrative business by being legitimate to a few customers and just ripping the rest off.

Date of experience: May 15, 2014

I bought a deal from this website to have an hour massage. After 3 attempts to book my massage and subsequently 3 cancellations with the person who doing the deal I then got told they were no longer doing KGB deals and I should contact them for a refund. I sent my first email refund request on the 25th September and then another one on 27th and I've still yet to hear anything back from anyone.

Date of experience: September 29, 2014

I ordered computer ink a few months ago which never arrived within the specified time, normally 2 -4 weeks. When I asked for a refund at week 7 or 8 I was given an account credit. I eventually god a refund some days later.
Last week I bought the above deal for wine and glasses as a present. The website needed a password which was not supplied. I wrote to ask for it to be told the had contacted the merchant. Despite 3 further e-mails and a request to cancel the order under the 14 day purchase, NO Response and no refund. I am unable to find a phone number other than one for the USA so can't contact them other than unanswered e-mails. UNACCEPTABLE. To fail to refund as requested is illegal under UK consumer law.

Date of experience: November 20, 2014