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If you have set up your security questions (as part of the Activate Account procedure), and you have a valid university card you can use one of the Forgotten My Password options detailed below:
If you are off campus:
Please note: You will need your LJMU card to complete this process.
If you are On Campus
Please note: You will need your LJMU card to complete this process.
If you haven't set security questions, or have a valid LJMU card you will need to contact Library Services.