EVE Online

EVE Online

Can not login to secure.eveonline.com
HEllo !

i have a problem logging in to secure.eveonline.com with steam link... i get this error code

Sorry, but an error occured while processing your request.
Error code: 2E6EB236-EF15-4479-8CDD-6D409CF80FD4

i need to renew my subscribtion... PLEASE help
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Zobrazeno 6175 z 156 komentářů
This is ♥♥♥♥♥♥♥ ♥♥♥♥♥♥♥♥, been almost an entire weekend that we cannot login to account management. Just hit the 1 month play mark, and apparently these things happen a lot, starting over with a fresh NON-steam account.
This is completely outrageous. 24 hours where people who want to give you their money can't. Even rinky dink companies don't experience these kinds of problems.
LKS 2. bře. 2014 v 16.48 
Mouseclick původně napsal:
This is completely outrageous. 24 hours where people who want to give you their money can't. Even rinky dink companies don't experience these kinds of problems.

No ♥♥♥♥, rinky dink companies don't have massive servers hosting hundreds of thousands of peoples. Once you work in IT for a while you'll understand that PCs tend to ♥♥♥♥ up for literally no reason at all, because they're ♥♥♥♥♥♥♥ computers.
As a long-time player, I can tell you that this doesn't happen very often. There are Steam integration issues, sure, but this problem seems to be caused by external factors.

If you lose training time, just open a reimbursement ticket through the in-game petition system when this is all over, and they should give you proper credit.
Edgar The Cow původně napsal:
Mouseclick původně napsal:
This is completely outrageous. 24 hours where people who want to give you their money can't. Even rinky dink companies don't experience these kinds of problems.

No ♥♥♥♥, rinky dink companies don't have massive servers hosting hundreds of thousands of peoples. Once you work in IT for a while you'll understand that PCs tend to ♥♥♥♥ up for literally no reason at all, because they're ♥♥♥♥♥♥♥ computers.

I played wow for years. About 24 times as many players. Never did I experience something like this.
LKS 2. bře. 2014 v 17.25 
Mouseclick původně napsal:
Edgar The Cow původně napsal:

No ♥♥♥♥, rinky dink companies don't have massive servers hosting hundreds of thousands of peoples. Once you work in IT for a while you'll understand that PCs tend to ♥♥♥♥ up for literally no reason at all, because they're ♥♥♥♥♥♥♥ computers.

I played wow for years. About 24 times as many players. Never did I experience something like this.

Are you retarded? Almost every single tuesday maintenance took 2-3x longer than they estimated, and they had hundreds of servers to distribute the load, not one single server. This is also an authen issue and a website issue, of which Blizzard also had numerous events of failure. Blizzcon ticket sales, for example, which shut down the website repeatedly because they couldn't handle the load.

I played WoW since launch in '04, trust me, these issues happened to WoW aalll the time. It just wasn't as noticeable because it wouldn't effect every server.
Been trying to log into my account to check a few things out for 2 days now and still can't get into the Eve main site.. this has gone beyond unacceptable.
Ok, so now it's a complete crap-shoot as to if I can get the "PLAY" button on the launcher to display. IF I am lucky enough to see that, I can reach the character select screen where I select one of my characters and then either:

A. Get to play or

B. Get a dark screen where I can hear the music in the backgroud and then two pop-ups display on top of each other after about 20 seconds that read "Socket closed" and I can either "restart" or "quit". (Both options just dump me back to the Launcher, by the way)

I have a recurring sub, my payment method is valid and current. In addition I have bought an additional PLEX so I could train another character at the same time as my main - yet, I can't get to either of them or do anything. Forget the "my training skills ran out" that most people are upset about. Though it is a VERY valid argument and one I'm not happy about either, it's not my main concern here.

To those who say they are transferring to CCP's account instead of STEAM I ask why should I have to go through the hassle of moving from STEAM to CCP in order to play a game that STEAM says they will provide if I pay them? I've upheld my end of the bargain - please uphold yours STEAM. And if it's going to take 48hrs to resolve, then for the love of ISK - TELL US! We are adults, most of us, we can at least respect an ETA as long as it's fair, explained as to why it is needed and then resolved within that timeframe. Even a "we don't know what's going on, but we are actively working it with CCP" is better than radio silence. So far the vast majority of us have heard nothing.

In the immortal words of Jubal Early - "Does that seem right to you?"

SIDE NOTE: I feel as though I'm being scammed by STEAM and CCP on this problem worse than those minerbumping.com losers in the Balle system.
Also these problems are only for steam and NA users, EU time zones has no problems getting in.
NerdCRIT I get the same problem but I have been able to get the game working for 100 seconds (got skills going again) but I believe it is a CCP to Steam issue. If you look at it, relatively, Steam has been with Eve for only a couple of months now so bugs should be expected (to all those who jumped ship and transfered).

I do find it weird though, looking at it in respect to entropy in a contoled system. It happened near the same week as the tournaments and yes (insert quote of other player on forum here) it is possible the problem is with the new addons for running the fights or that the problem won't be solved untill the fights are over (when the support isn't looking into running the skirmishes).

All I am trying to convey is that I don't believe it is all a "scam" or that the problem is either known or will be solved soon (in respects to Steam gamer patiance) and I don't believe that jumping to CCP and "fixing" the player's relative problem is that best way to solve a software issue.

Hopes that this is solved soon and that people try to stay on Steam (maybe get a "I'm sorry gift" later via CCP/Steam) and I wish you all choose what you think is right.

-G

Oh and it has been 52 hours with only 100secs of play time for me, good thing I renewed 2 hours before it went down. (*high-fives self)
Got the same Problem, which is a huge bummer, since I want to buy playtime and can´t :/
My current game time is up in the next couple of days, I have an outstanding app with Eve Uni that I hope to get an interview for in the next couple of days and I cannot login to renew my subscription.

Steam, may we have an update on the situation at least? Thanks.
I'm in Euro Timezone, EVE time +1. It started for me after the 1st March DT, couldn't log to the game nor to the website by using Steam SSO. Weird thing is the issue is afflicting only my client if i try to log in with my ISP @ Home. I tried connecting with the same client but with mobile tethering and/or my Work Office connection, it actually works like a charm.

Just unplugged my ethernet cable, activated mobile tethering and it worked without even restarting steam client, just restarting the EVE launcher.

When going through my ISP, It actually fails to load a specific URI @ secure.eveonline.com. Not a DNS issue as far as i know, it seems related to routing or to some info stored inside Steam/CCP DB regarding the source subnet (not related to a single source IP afaik).

same problem
Well, same here, and yesterday my subscription ran out, nice...

Sorry, but an error occured while processing your request.

Error code: F4E94D99-60F8-4FC6-9B06-9F016C68D962
Naposledy upravil Bladius; 3. bře. 2014 v 1.29
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Datum zveřejnění: 1. bře. 2014 v 13.44
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