Main Campus · Richards College of Business · Marketing/Real Estate
Marketing Strategy
MKTG-6815
- Fall 2021
- Section 01
- 3 Credits
- 08/11/2021 to 12/10/2021
- Modified 11/16/2021
Description
A high level managerial decision making course that emphasizes analysis, planning, implementation, and control of marketing programs in a competitive environment. The case method and/or computer simulations is the integrative elements on the course.
Prerequisites:
Corequisites:
Contact Information
Professor: Dr. David Nickell
- Email: [email protected]
- Office: (678) 839-5486
Email is the preferred method of communication.
Meeting Times
Lecture
- Wednesday, 7:00 PM to 9:30 PM, Richards Hall 102
Materials
Marketing Strategy
- Author: Robert Palmatier & Shrihari Sridhar
- Publisher: Palgrave
- Edition: 2
- ISBN: 978-1-352-01146-3
- Availability: UWG Bookstore
- Price: $81.19
An electronic version can be found at Vital Source
Markstrat Simulation
Markstrat
You will need to subscribe to the Markstrat simulation – you will not be allowed to participate in the class without the subscription. The deadline to enroll is August 16 by 6:30 p.m. Below are the instructions to obtain the handbook and Participant Activation Key (PAK) to take part in the Markstrat simulations.
- Go to StratX Simulations
- Enter the file number: P6107ED0
- Tick the box indicating you are not a robot and click ENTER
- Verify the order and register on the ecommerce site
- Complete the order process
You will be able to login to StratX Simulations to access Markstrat. The Participant Handbook will be available as soon as you access Markstrat.
- Availability: https://shop.stratxsimulations.com/
- Price: $68.00
Markstrat is a marketing simulation that allows students to control a virtual corporation, thus making decisions on its behalf. The simulation consists of ten periods, in an industry that contains a set of companies. Each of these companies are player groups that consist of a team of students. The teams will be announced during the first week of classes. All the companies in the industry start the simulation in different but equivalent situations. As the game progresses, your team will use a wide array of market knowledge, which can be bought as Marketing Research Studies to make decisions.
Your team will be given a trial period of 3 decision rounds to become accustomed to the simulation. The trial periods are not counted towards your final SPI or grade.
Microsoft Office 360
The University of West Georgia, in coordination with Microsoft, offers Office 365 to currently enrolled full-time students. This includes Microsoft Office Pro Plus (when it is released) for up to 5 personal Windows or Mac computers as well as the Microsoft Office Mobile Suite for up to 5 personal mobile devices. Additionally, you have access to Office Online Web Apps and unlimited online storage via Microsoft's OneDrive.
To log into your Office 365 account and download your copy of Microsoft Office Pro Plus:
- Follow this link to Microsoft
- Sign in with your UWG email address and password
The first page you see should be the desktop software page where you can download the latest version of Microsoft Office for Windows or MacOS, as well as manage all of your currently licensed computers.
- Optional
- Availability: portal.office.com
- Price: Free
Outcomes
- Formulating segmentation and targeting strategies
- Understanding, attracting and keeping valuable customers
- Positioning the business to achieve an advantage over competitors
- Identifying and exploiting growth opportunities
- Allocating resources across businesses and segments
- Managing the channels for gaining access to the served markets
- Aligning the organization to changing market requirements
- Ethical issues
Evaluation
Criteria
Type | Weight | Topic | Notes |
---|---|---|---|
Exams (3) | 60% | Text |
You will have three (3) exams during the semester and each exam is worth 20% of your final grade. The exams will consist of fifty (50) multiple choice questions and will be based upon the readings from the text. Make-up exam policy
You will have one week to reschedule and retake the test unless your illness is one that prevents you from retaking it in that time. |
Final Simulation Results | 35% | Markstrat |
Success of your firm will be measured by your Share Price Index (SPI). All teams will begin with an SPI of 1000, and your movement relative to the other firms will dictate this portion of your final grade. Thus, your grade is relative to the other teams in your industry. |
Final Presentation | 5% | Markstrat |
Everyone attends the final presentations, which begin at 8:00 p.m. EDT on December 8. The order of the presentations are in reverse order of finish – the last place team presents first and the first place team present last. Your presentation should discuss what major decisions you made, why your team made that decision, and what happened as a result. I also want you to discuss what you learned from the simulation. Each team member needs to present a portion of the final presentation. The presentations should last about 15 minutes and perhaps a few questions from me. |
Quiz | Markstrat |
Extra credit of up to 5% |
|
Peer Evaluations |
Peer evaluations are something that I take very seriously. The ability to contribute and interact with your project team is a skill that is essential in corporate America. Each person within the team will evaluate themselves and the other team members on their contribution to the group. A link to the online questionnaire will be sent during the last week of class. You will allocate 100 percentage contribution points across your group that will represent the amount of work/effort the group member contributed. For example, if there are four (4) members in your group and you and everyone contributed equally, then you would assign 25% to each group member. If someone contributed less than others, the percentage allocation would be less for that person – perhaps you felt the person only contributed 10% of the work, then that person would receive that percentage and the other group members, who had to make-up the work for that person, would earn more. The percentage earned multiplied by the number of group members will be your grade multiplier. If your four-person group earned an 80% on the team assignments (Markstrat, marketing plan, and final presentation), but your group members felt you only contributed 15% of the work (where 25% would have been your fair share), then your grade multiplier would be 4 * 15% or 60%. As a result, your assigned grade for the marketing plan would be 80% * 60% or 48%. |
Breakdown
Grade | Range | Notes |
---|---|---|
A | 90-100 | |
B | 80-89 | |
C | 70-79 | |
F | 0-69 |
Assignments
Markstrat Decisions
Each week, you and your team will make a series of marketing decisions for your firm to maximize SPI (your company's share price).
No late decisions. The simulation cannot run without all decisions. Decisions are due by 6:30 p.m. ET on the due date. If your group does not submit a decision by the due date and time, default decisions generated by the computer will be used. Note that default decisions generally perform worse than decisions that you might normally make.
Case Studies
Each week, an article will be assigned for you to read and to be discussed in class within the context of the assigned chapter from the text.
Cases will be available on CourseDen under CONTENT.
Schedule
When | Topic | Notes |
---|---|---|
Lecture 08/11/2021 7:00 PM - 9:30 PM Richards Hall 102 |
Orientation & syllabus review; Introduction to Markstrat | |
Lecture 08/18/2021 7:00 PM - 9:30 PM Richards Hall 102 |
Markstrat Quiz & Review Markstrat Research Reports |
Assignments for 8/18
|
Lecture 08/25/2021 7:00 PM - 9:30 PM Richards Hall 102 |
Review Trial Period 1 Results and Business Ethics Discussion |
Assignments for 8/25
|
Lecture 09/01/2021 7:00 PM - 9:30 PM Richards Hall 102 |
Review Trial Period 2 Results and Chapter 1 Discussion |
Assignments for 9/1
|
Lecture 09/08/2021 7:00 PM - 9:30 PM 102 Richards Hall |
Review Trial Period 3 Results and Chapter 2 Discussion |
Assignments for 9/8
|
Lecture 09/15/2021 7:00 PM - 9:30 PM 102 Richards Hall |
Team Discussions - 30 minutes each |
Assignments for 9/15
|
Lecture 09/22/2021 7:00 PM - 9:30 PM 102 Richards Hall |
Review Period 1 Results and Chapter 3 Discussion |
Assignments for 9/22
|
Exam 09/29/2021 7:00 PM - 9:30 PM 102 Richards Hall |
EXAM 1 (Chapters 1-3) |
Assignments for 9/29
|
Lecture 10/06/2021 7:00 PM - 9:30 PM 102 Richards Hall |
Review Period 3 Results and Chapter 4 Discussion |
Assignments for 10/6
|
Lecture 10/13/2021 7:00 PM - 9:30 PM 102 Richards Hall |
Review Period 4 Results and Chapter 5 Discussion |
Assignments for 10/13
|
Lecture 10/20/2021 7:00 PM - 9:30 PM 102 Richards Hall |
Review Period 5 Results and Chapter 6 Discussion |
Assignments for 10/20
|
Exam 10/27/2021 7:00 PM - 9:30 PM 102 Richards Hall |
EXAM 2 (Chapters 4-6) |
Assignments for 10/27
|
Lecture 11/03/2021 7:00 PM - 9:30 PM 102 Richards Hall |
Review Period 7 Results and Chapter 7 Discussion |
Assignments for 11/3
|
Lecture 11/10/2021 7:00 PM - 9:30 PM 102 Richards Hall |
Review Period 8 Results and Chapter 8 Discussion |
Assignments for 11/10
|
Lecture 11/17/2021 7:00 PM - 9:30 PM 102 Richards Hall |
Review Period 9 Results and Chapter 9 Discussion |
Assignments for 11/17
|
Exam 12/01/2021 7:00 PM - 9:30 PM 102 Richards Hall |
EXAM 3 (Chapters 7-9) |
Assignments for 12/1
|
Final Presentations 12/08/2021 8:00 PM - 10:00 PM 122 Richards Hall |
Markstrat Results |
Assignments for 12/8
|
College/School Policies
Wolf Pact
Having read the Honor Code for the University of West Georgia, I understand and accept my responsibility to uphold the values described therein and to conduct myself in a manner that will reflect the values of UWG and the Richards College of Business so as to respect the rights of all UWG community members. As a UWG student, I will represent myself truthfully and complete all academic assignments honestly and within the parameters set by my instructor.
I understand and accept that if I am found guilty of violations (through processes due me as a UWG student and outlined in the UWG Student Handbook), penalties will be imposed.
I also recognize that my responsibility includes a willingness to confront members of the UWG community if I feel there has been a violation of the Honor Code.
Ultimately, I will conduct myself in a manner that promotes UWG as the best place to work, learn, and succeed for my generation, and those to come!
About the Richards College of Business
Vision
To become a globally recognized college of business preparing forward-thinking, responsible leaders.
Mission
We are in the business of transforming lives through education, engagement, and experiences.
Strategic Goals and Values
Student Success
Admit quality students and provide them with an education that is rich in experiences and engagement opportunities to prepare them to be effective and ethical professionals.
Academic Success
Recruit, retain and develop faculty and staff by providing sufficient resources to support dynamic and up-to-date bachelor and master-level curricula, to conduct research and other professional activities, and to support engagement with all stakeholders.
Operational Success
Recruit, retain and develop administrative management and staff personnel to manage, develop and support infrastructure and those activities that build internal and external partnerships while working in an ever-changing environment.
Ethical Values
The Richards College of Business community (administrators, faculty, staff, students, and business partners) share a commitment to the principles of honesty and integrity in interactions and undertakings, accountability for personal behavior, and respect for the rights, differences, and dignity of others. In addition, we strive to continuously improve our abilities to recognize unethical behavior and to make ethical and moral decisions.
Institutional Policies
Academic Support
Accessibility Services: Students with a documented disability may work with UWG Accessibility Services to receive essential services specific to their disability. All entitlements to accommodations are based on documentation and USG Board of Regents standards. If a student needs course adaptations or accommodations because of a disability or chronic illness, or if he/she needs to make special arrangements in case the building must be evacuated, the student should notify his/her instructor in writing and provide a copy of his/her Student Accommodations Report (SAR), which is available only from Accessibility Services. Faculty cannot offer accommodations without timely receipt of the SAR; further, no retroactive accommodations will be given. For more information, please contact Accessibility Services.
Center for Academic Success: The Center for Academic Success provides services, programs, and opportunities to help all undergraduate students succeed academically. For more information, contact them: 678-839-6280 or [email protected].
University Writing Center: The University Writing Center assists students with all areas of the writing process. For more information, contact them: 678-839-6513 or [email protected].
Online Courses
UWG takes students’ privacy concerns seriously: technology-enhanced and partially and fully online courses use sites and entities beyond UWG and students have the right to know the privacy policies of these entities. For more information on privacy and accessibility for the most commonly used sites, as well as technology requirements visit the UWG Online site.
Students enrolled in online courses can find answers to many of their questions in the Online/Off-Campus Student Guide.
If a student is experiencing distress and needs help, please see the resources available at the UWG Cares site. Online counseling is also available for online students.
Honor Code
At the University of West Georgia, we believe that academic and personal integrity are based upon honesty, trust, fairness, respect, and responsibility. Students at West Georgia assume responsibility for upholding the honor code. West Georgia students pledge to refrain from engaging in acts that do not maintain academic and personal integrity. These include, but are not limited to, plagiarism, cheating, fabrication, aid of academic dishonesty, lying, bribery or threats, and stealing.
The University of West Georgia maintains and monitors a confidential Academic Dishonesty Tracking System. This database collects and reports patterns of repeated student violations across all the Colleges, the Ingram Library, and the School of Nursing. Each incidence of academic dishonesty is subject to review and consideration by the instructor, and is subject to a range of academic penalties including, but not limited to, failing the assignment and/or failing the course. Student conduct sanctions range from verbal warning to suspension or expulsion depending on the magnitude of the offense and/or number of offenses. The incident becomes part of the student’s conduct record at UWG.
Additionally, the student is responsible for safeguarding his/her computer account. The student’s account and network connection are for his/her individual use. A computer account is to be used only by the person to whom it has been issued. The student is responsible for all actions originating through his/her account or network connection. Students must not impersonate others or misrepresent or conceal their identities in electronic messages and actions. For more information on the University of West Georgia Honor Code, please visit the Office of Community Standards site.
UWG Email Policy
University of West Georgia students are provided a MyUWG e-mail account. The University considers this account to be an official means of communication between the University and the student. The purpose of the official use of the student e-mail account is to provide an effective means of communicating important university related information to UWG students in a timely manner. It is the student’s responsibility to check his or her email.
Credit Hour Policy
The University of West Georgia grants one semester hour of credit for work equivalent to a minimum of one hour (50 minutes) of in-class or other direct faculty instruction AND two hours of student work outside of class per week for approximately fifteen weeks. For each course, the course syllabus will document the amount of in-class (or other direct faculty instruction) and out-of-class work required to earn the credit hour(s) assigned to the course. Out-of-class work will include all forms of credit-bearing activity, including but not limited to assignments, readings, observations, and musical practice. Where available, the university grants academic credit for students who verify via competency-based testing, that they have accomplished the learning outcomes associated with a course that would normally meet the requirements outlined above (e.g. AP credit, CLEP, and departmental exams).
HB 280 (Campus Carry)
UWG follows University System of Georgia (USG) guidance: http://www.usg.edu/hb280/additional_information#
You may also visit our website for help with USG Guidance: https://www.westga.edu/police/campus-carry.php
Mental Health Support
If you or another student find that you are experiencing a mental health issue, free confidential services are available on campus in the Counseling Center. Students who have experienced sexual or domestic violence may receive confidential medical and advocacy services with the Patient Advocates in Health Services. To report a concern anonymously, please go to UWGcares.
ELL Resources
If you are a student having difficulty with English language skills, and / or U.S. culture is not your home culture, specialized resources are available to help you succeed. Please visit the E.L.L. resource page for more information.
COVID-19
The health and safety of our students, faculty, and staff remain the University of West Georgia’s top priority.
For the most recent information on coronavirus disease (COVID-19) visit:
- UWG's Guidance on Face Coverings
- Centers for Disease Control and Prevention FAQ
- Georgia Department of Public Health
Additional Items
Deadlines
The due dates and times are absolute and without exception. Any submissions after the deadline will not be accepted and you (or your team) will be given a zero for the assignment. PLEASE, do not wait until the last moment to submit an assignment only to discover there is an issue. The deadlines are absolute and without exception.
If you foresee an issue, please let me know beforehand and I will work with you. Contacting me after the due date/time is too late.
I apologize for the bluntness of the deadline policy, but too many students have taken advantage of deadlines and I have found it is better for the class to have clearly defined due dates and consequences. I will make no exceptions.
Also note that all times are Eastern Time (ET), the time zone of Carrollton, GA. If you are in a different time zone, you will need to plan accordingly. For example, if you are in Alabama, then you are on Central Time (CT) and a 7:00 p.m. ET deadline is also 6:00 p.m. CT.