Undergraduate Welcome Guide 2018 for new London Metropolitan University students by London Metropolitan University

Undergraduate

WELCOME GUIDE

2018

Welcome We look forward to meeting you As a new student you will spend your first few weeks meeting people and finding your way around our buildings and facilities. This guide will give you some tips to help you get set for life at London Met. On behalf of the University I wish you all the best with your studies, and I hope your experience here will be both exciting and rewarding. Professor John Raftery Vice-Chancellor

londonmet.ac.uk

Checklist To become a fully enrolled undergraduate student you must: ensure your finances are in place and have applied for financial support confirm your qualifications with our admissions team prior to enrolment complete online pre-enrolment at londonmet.ac.uk/evision, including uploading your photo for your student ID card attend your enrolment session in person, bringing all necessary documentation, to get your student ID card attend all induction events organised by your school during welcome week – access your welcome timetable at londonmet.ac.uk/timetable If you’re an international (non-UK, non-EU) student, please make sure you’ve read all of the information, including how to enrol, in the section for international students on pages 14 and 15. You can stay up to date with all the latest enrolment and induction information by following our Enrolment Twitter account or visiting our website. @LdnMetWelcome londonmet.ac.uk/welcome

Contents

Joining London Met and pre-enrolment

Preparing to start your course

Funding your studies

Becoming a London Met student

Student support 18 Staying safe 24 Health 25 Studentsâ&#x20AC;&#x2122; Union 26 The social experience 28 Frequently asked questions

London Met online 31 Top tips to get you set for London Met

londonmet.ac.uk/welcome

Joining London Met and pre-enrolment Congratulations on your place at London Met We’re pleased to confirm your place and look forward to welcoming you to London Metropolitan University, a vibrant and diverse environment in which to study. You must pre-enrol and then attend enrolment in person before you can start your undergraduate course at London Met.

Complete online pre-enrolment Before you join us in person for enrolment, you must pre-register online. This enables us to confirm your personal details, including your funding status and qualifications. To pre-enrol, you’ll need to: • visit londonmet.ac.uk/evision • click on Log into Evision • enter the username and password given to you in your email of admission and click the login button – you’ll then be able to access a number of items of key information from your Evision account

• click on the link on the My enrolment tab on the top of the screen and then click on the link that says Begin pre-enrolment. You’ll be guided through a number of screens that will ask you to confirm your personal details, your next-of-kin contact, any relevant qualifications that we don’t know about and how you’ll be paying your tuition fees (see pages 9 to 11 for more information). Once you’ve completed the pre-enrolment process we’ll advise you (via the email address supplied at pre-enrolment) of the next stage, which is enrolment in person. Pre-enrolling should take no more than 15 minutes. You should aim to pre-enrol as soon as possible to ensure your face-to-face enrolment session proceeds smoothly. If your password or login doesn’t work, please email: welcome@londonmet.ac.uk You must pre-enrol.

londonmet.ac.uk/welcome

Preparing to start your course Access your welcome timetable Once you’ve pre-enrolled, you’ll be able to access your welcome timetable (available from 6 August), which has been designed to help you settle into life as a London Met student and introduce you to your course.

The course introductory meetings will contain essential information to prepare you for your course and explain what is expected from you as a London Met student.

Go to the My enrolment tab in your Evision account and click on the View my weekly and welcome timetable link.

• introduce key teaching staff including your course leader

You can also visit: londonmet.ac.uk/timetable The information covers: • t he name of your course and your mode of attendance (eg full-time or part-time) • course introductory meetings • social events Undergraduate students are expected to attend all sessions listed on their welcome timetable.

The meetings will:

• explain the mechanisms of studying at university • introduce you to the modules you’ll be studying • introduce you to fellow students and give you an opportunity to get to know your future classmates through informal activities From your Evision welcome page you can also access other information about the University by clicking on the relevant links. For instance, you’ll be able to access your course handbook, where you’ll find more information about your course, and obtain further information about tuition fees and student funding. You should check your welcome timetable again a few days before you’re due to start in case there have been any last-minute changes. Please have access to a copy of your welcome timetable when you come to the University and make sure you attend all sessions. If you have any problems accessing these details, email welcome@londonmet.ac.uk, remembering to include your student ID number. You will find this on your email of admission.

londonmet.ac.uk/welcome

Preparing to start your course Events and activities

Get a head start on uni life At these events, you’ll be able to meet new students from your school, talk to current students and attend workshops that will help you to successfully transition to university life. You will also learn about what support is available, and find out more about your welcome timetable.

For more information and to sign up, please visit: londonmet.ac.uk/headstart Access your welcome timetable: londonmet.ac.uk/timetable

“The people I’ve met are incredibly friendly.”

Quoc – Games Modelling, Animation and Effects BSc (Hons)

Funding your studies How to pay your course fees We know that getting your course funding arranged in time can be a bit of a chore, so we want you to know that we can help. Your current funding situation will fit into one of the following three groups:

•

ou’ve already applied for funding Y from Student Finance England/Wales/ Northern Ireland

(Only UK or EU students) If your tuition fees are being paid by Student Finance, you must show evidence of your assessment or application at enrolment. Doing this quickly should mean that there is no delay to your student loan being paid.

•

If you haven’t yet applied for your funding, you should do so immediately. To apply, visit: gov.uk/apply-online-for-student-finance For further information on your entitlement to funding according to your individual circumstances, please see our range of information online: londonmet.ac.uk/funding

•

You’re self-financing

If you’re paying for your fees yourself you’ll need to do this before you can enrol. Details of methods and terms of payment are available on the London Met website: londonmet.ac.uk/payingfees

You’ve not yet applied for funding from Student Finance England/Wales/ Northern Ireland

(Only UK or EU students)

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Prisca – Community Development and Leadership BSc (Hons)

Funding your studies Your questions answered

I’ve had funding for a course before – will this affect my enrolment? As a general rule, funding is available for the full length of your course, plus one extra year if needed. If you have attended a higher education course before for more than one year, your funding entitlement for a second course will be reduced and you will most likely have to pay the tuition fees yourself for at least your first year. Please see our factsheet on previous study: londonmet.ac.uk/infosheets An exception to this funding rule applies if you already have a first degree and are starting a part-time undergraduate degree in specific course areas. For a full list of exception courses please see our factsheet on part-time exception: londonmet.ac.uk/infosheets In this case, you may be entitled to tuition and maintenance support. Apply via the Student Loans Company: slc.co.uk

What should I do if I haven’t received confirmation of funding by my enrolment date?

You should bring as much evidence of your funding as possible.

I’ve previously studied at degree level (anywhere in the world at any time). Will I be eligible for student funding? Unfortunately the student funding rules will often count this as previous study and it may mean you won’t receive student funding for part or the full length of your course, even if you haven’t had funding before. Please make sure you declare all previous study to us and to Student Finance England/Wales/Northern Ireland. For further information about previous study and the exceptions to this, please visit: londonmet.ac.uk/advice

What happens if the University doesn’t think I will be funded? If we don’t think your funding will be confirmed we’ll ask you to pay the first instalment of your fees before you enrol. This will be refunded if your funding is subsequently confirmed.

If your funding hasn’t been confirmed we’ll assess the information you provide when you attend your enrolment session in person.

londonmet.ac.uk/welcome

Bursaries A little bit of help gets you one step further to achieving your future career. We offer a number of bursaries and course fee reductions to UK and EU students, giving you cash to help with your studies. You’ll be able to put this towards a laptop, childcare, books, accommodation or other expenses relating to your studies.

The London Met extended degree bursaries We’re offering £1,000 cash bursaries for those studying extended degrees (four-year courses that include a foundation year). You could also get £1,000 cash when you progress to Year 1. For eligibility criteria and to apply, visit: londonmet.ac.uk/extended-degreebursaries

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Becoming a London Met student Face-to-face enrolment guidance You must have completed online pre-enrolment before you attend your enrolment session. All students, except those studying via distance learning, must attend enrolment in person. Details of where you need to go to complete your enrolment will be emailed to you and will also be available via your Evision account.

What should I bring to enrolment? We’ll advise you of any additional documentation that may be required for verification, but in all cases you should bring the following:

• your email of admission This will allow you access to the University until you receive your student ID card.

• proof of identity Please bring one of the following as proof of identity: • current passport (with visa if applicable) If your passport was issued on or after 1 September 2015 you will also need to bring your previous passport and/or travel documents. • national identity card Please note: if your national identity card was issued on or after 1 September 2015

you will also need to bring your previous national identity card and/or travel documents.

• proof of tuition fee payment You will need to show proof of your tuition fee payment: •

If you are sponsored, or receive a student loan, your fees will be paid directly by your sponsorship organisation or the Student Loans Company. You’ll need to show evidence of your loan or sponsorship at enrolment.

• If you’re paying your tuition fees yourself you’re required to do this before you can enrol. For more information on paying your fees, visit: londonmet.ac.uk/payingfees

• proof of fee status You may also be asked to provide evidence to confirm whether you’re eligible to pay at the UK/EU or international fee rate, as well as evidence of your right to study in the UK. If you were born or have lived outside the UK, it is likely that we will need to see evidence of your current residency status. For more information on fee status, please visit: londonmet.ac.uk/feestatus

londonmet.ac.uk/welcome

ID card

Anti-fraud policy

You will receive your student ID card when you’ve fully completed the enrolment process. Your London Met student ID card will act as:

The University is committed to preventing fraud as part of this policy. This means that only original specified documentation will be accepted at enrolment. Students who are unable to produce the required documentation or produce photocopied information will not be able to complete the enrolment process. Please note that we work with UCAS and other relevant agencies in preventing fraud.

• your student ID This is your official student ID and therefore will include your name, photograph and student ID number. You need to carry your ID card with you at all times while on campus. •

your access card to buildings Some buildings require you to swipe your ID card to get into the building – you just need to touch your card on the reader on the door or turnstile.

•

your library card You’ll need to use your ID card to access the library and to borrow books and other learning materials.

• your print and photocopying card You will need this card to print and photocopy documents on campus.

Supporting you Enrolment is a very busy time. We aim to see you and complete your enrolment as quickly as possible. If you have any specific requirements around enrolment as a result of a disability, please contact dds.studentservices@londonmet.ac.uk for more information on how we can support you.

Please keep your ID card in a safe place, as there is a charge to replace it if you lose or damage it. The card is used for the whole period of your course and is automatically renewed each year when you re-enrol.

londonmet.ac.uk/welcome

Becoming a London Met student Essential information about enrolment for international students This section of Get Set for London Met outlines enrolment requirements for applicants who are non-EEA or non-EU passport holders, including those who are resident or domiciled in the UK and are subject to immigration control under a Tier 4 (General) Student Visa, any category of Tier 1, Tier 2 or Tier 5 Visa, Dependant Visa, Limited Leave to Remain or EEA Family Resident Permit.

Where do I need to go to enrol? This will be detailed in the email you receive once you have completed pre-enrolment.

50% of your tuition fee or provided evidence of funding, please do so before proceeding to enrolment. Please see londonmet.ac.uk/ payingfees for details and payment methods. Proof to bring along to enrolment: • a payment receipt issued by the University – this applies if you are not a holder of a Tier 4 (General) Visa • an official Letter of Sponsorship by an approved funding sponsor (if applicable)

•

proof of your immigration status

Proof to bring along to enrolment:

What documentation should I bring with me to enrolment? You will need to bring:

•

your unconditional offer letter

Please print a copy of the unconditional offer letter sent to you via email, or log in to your application record, click on My application and print a copy from the correspondence tab.

•

proof of identity

This must be a valid passport or an immigration status document endorsed by the Home Office (other forms of identity are not accepted).

•

proof of tuition fee payment or sponsorship

• your London Met Tier 4 (General) Entry Clearance Visa – with Sponsor Licence D7G4NYBW3 in your passport and your separate biometric residence permit card, which you will collect from your designated post office in the UK within 10 working days of your arrival in the UK • ( if your Tier 4 (General) visa application is still in progress) up-to-date evidence that you have a valid Tier 4 (General) visa application pending – such as the Home Office email receipt of application fee • a visa for any other immigration status – this will either be in your passport or a separate biometric residence permit card (BRP)

All international students are required to pay 50% of their tuition fee before enrolment, or demonstrate that they’re sponsored by an approved funding sponsor. If you haven’t paid 14

londonmet.ac.uk/welcome

•

your original academic and English language qualifications

Please bring: • the original copies of your academic qualifications that formed the basis of your offer

Unfortunately photocopies of your academic and English language qualifications will not be accepted. The University is not allowed to enrol you if we haven’t seen original copies of your qualifications.

If you are a Tier 4 student, you must also bring: • t he original copy of the English language test listed on your Confirmation of Acceptance for Studies (CAS)

Things to remember If you’re a Tier 4 (General) Visa holder, your visa must be issued on a London Met sponsored Confirmation of Acceptance for Studies (CAS). You may not be able to enrol if your visa application is still in process. We may ask you to provide up-to-date evidence that you have a valid pending visa application. You will not be permitted to enrol if you have a Tier 4 (General) Visa sponsored by another institution or if you have non-Tier 4 visa application pending. Please be aware that you will not be permitted to enrol if you cannot provide evidence of

your UK immigration status, or any of the other mandatory enrolment documentation listed in this section. It is very important that you’ve paid 50% of your tuition fee or provided evidence of sponsorship or funding before enrolment. Further assistance for international applicants Please feel free to speak to our international student advice team if you have any questions about your immigration status. Contact us at: adviceinternational@londonmet.ac.uk 15

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londonmet.ac.uk/welcome

londonmet.ac.uk

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Student support Providing support for all your needs London Met has a well-deserved reputation for being a supportive and friendly institution, which helps our students to achieve their full potential. We offer a wide range of services for you.

Student welcome team (SWT)

Student hubs

The student liaison team is the student wellbeing team at London Met. They have dedicated advisers for each school who can help you get the support you need to succeed in your studies. Your student liaison adviser can help you with:

The main contact points for students are our student hubs. These are located at the University’s three main campuses – Holloway, Aldgate and Moorgate – and each office supports all students who are studying at that campus. You’ll need to go to these offices: • i f you have any queries about the modules you’re registered on or your timetable • to hand in any printed coursework you’re expected to submit • if you have a query about your course and you’re not sure who to talk to • i f you need a letter or have a problem with your ID card or funding • to show your qualifications after enrolment, if asked to do so You will be allocated to the hub that principally supports your school as stated on your email of admission. The offices work closely with academic schools and their teaching staff, as well as our support services and other departments. /LondonMetStudentHub

The student welcome team will be around throughout welcome week to help you settle in.

Student liaison team

• finding the right support services • d eveloping your confidence and independence • staying motivated to achieve your goals

Student services Our student services team is here to help you get the most out of being a student at London Met. Our experienced and professional staff are committed to helping you achieve your full potential while at university and do so by ensuring you have access to professional information and support. You don’t need to have a problem to come and see us – many of our services aim to help you gain transferable skills and maximise your experience. If, however, you do encounter problems during your time with us, we’re here to help. Your student hub can make you an appointment with one of the specialist teams below if you need it. For more information visit: londonmet.ac.uk/support

londonmet.ac.uk/welcome

Student money and accommodation advice Our specialist student money and accommodation advice team provides advice and support on undergraduate and postgraduate funding for home and EU students, as well as accommodation. Support is provided via confidential face-to-face dropin sessions and appointments as well as via email and telephone. Finance Your success at university is more secure if you have proper funding arrangements in place. We offer friendly, informed support and guidance on a range of issues including fees, funding, financial difficulties, support with making your funding application to Student Finance England or its non-UK team, and support in liaising with the Universityâ&#x20AC;&#x2122;s fee and income collection teams. We provide downloadable funding information sheets, funding/budgeting films and information about local services. We also run workshops and can meet with you on a one-to-one basis to explore your individual concerns. We can help with complex areas affecting funding entitlement such as previous study, as well as helping to ensure students with children receive their full funding entitlement.

provide guidance on homestays (living with a British family), single semester and short stay accommodation, hostels, bed and breakfasts, rental agreements and sharing with other students. We can assist you with completing application forms for halls of residence and with tenancy agreements. Weâ&#x20AC;&#x2122;re also happy to make recommendations to external hall providers, landlords and agents. Halls of residence For a list of the halls available and information on how to apply, please visit: londonmet.ac.uk/halls Private rented accommodation Private rented accommodation refers to privately owned rooms, flats and houses being let out by their owners for residential purposes. The rent is paid either weekly or monthly and you would normally sign a contract (a tenancy agreement) with the owner. Register on our database of privately rented accommodation to view available rooms, flats and houses: londonmetstudentpad.co.uk/students For further information about our accommodation and advice services, visit: londonmet.ac.uk/accommodation londonmet.ac.uk/advice

Accommodation Finding a suitable place to stay can help you make the most of your time at London Met. We provide information, guidance and advice on finding accommodation in external student halls of residence and private rented accommodation. We also londonmet.ac.uk/welcome

Student support

Careers and employability

Volunteering

We take your future employment seriously and are committed to helping you build a rewarding career. We offer the following services to get your career on track from the moment you start your course:

Our volunteering service offers a range of ways to build your personal and professional skills. You can get involved in volunteering and transferable skills training, which will help to improve your chances of gaining employment in your chosen field. You will also increase your self confidence, enhance your learning and make useful contacts that can help in your future career. londonmet.ac.uk/careers

• one-to-one professional careers guidance, including advice on how to make an impact with employers through your CV, applications and interviews • regular recruitment events to help you find a job • employer-led workshops and seminars • registration with the Job Shop, which advertises paid opportunities such as placements/internships, part-time, temporary and graduate vacancies, as well as valuable volunteering opportunities with community organisations • employability skills training The London Met careers portal has CV support, application help, interview practice tools, employer insights and a range of other resources that can help you find work. londonmet.ac.uk/careers

Counselling and personal development Everyone needs support from time to time and it’s best to seek it before a situation becomes too problematic. Our professional counsellors provide confidential one-to-one counselling on a wide range of emotional difficulties. Students find that talking things through with a counsellor is really helpful – it gives you time to examine and understand your concerns and to explore more effective ways of dealing with them. The Counselling Service can also offer support if you have a mental health difficulty or have concerns about your ability to engage effectively with university life and study. The aim of our work is to provide helpful psychological support as well as advice and guidance on internal and external support options.

londonmet.ac.uk/welcome

You can also meet with a counsellor to discuss how to maximise your personal and academic potential. In addition, we run workshops on a wide range of personal development topics and transferable skills. Linked to this is an innovative study programme that you can complete at your own pace by following a home study guide and attending a small number of workshops. On successful completion of the programme, you will be awarded the Certificate in Personal Development. For further details and to register for the programme, please contact the Counselling Service at counselling.studentservices @londonmet.ac.uk or phone: +44 (0)20 7133 2093

Mitigating circumstances For various reasons some students get into difficulties with their studies. This may be the result of a life crisis or emotional difficulty. If it happens to you, a University counsellor or the mental health team can sometimes support you with your application for mitigating circumstances, especially if you’ve been in regular and ongoing contact with the service. It is, therefore, important to contact the Counselling Service as soon as you notice that things are not going to plan. londonmet.ac.uk/counselling

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Benn – Criminology and Policing BSc (Hons)

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Student support

Disabilities and dyslexia The London Met Disabilities and Dyslexia Service (DDS) offers advice, information and support for students with a disability or a Specific Learning Difference (SpLD: such as dyslexia or dyspraxia). We support students who are deaf or hard of hearing, blind or partially sighted, have chronic long-term health conditions or mental health difficulties. We also provide advice and screenings to students wishing to clarify if they have an SpLD. In line with the Equality Act (2010), we can recommend reasonable adjustments in order to ensure you can participate as fully as possible in the academic and social life of the University. This can include adjustments to teaching, examinations, the physical environment and methods of communication. We can also provide advice and guidance on the funding available to disabled students (such as Disabled Students’ Allowances). You’re advised to obtain medical (or other) evidence of your condition and to make contact with the DDS well before your course begins so that we can get your support in place at the start of your course. For further details please contact: +44 (0)20 7133 2188 londonmet.ac.uk/disabilities

International student advice Our international student advice team can provide specialist support on a range of issues such as visas and immigration, finance and general advice. Once enrolled, you can also meet us in person by making an appointment. 22

We’re available to help you before you arrive and also throughout your time as a student at London Met. londonmet.ac.uk/international

Library and IT resources Our high-quality study environments contain a huge collection of printed books and journals with the choice to work in group or silent zones. You will also have access to a wide range of e-books, e-journals and databases, as well as our special collections, which contain rare and unique materials relating to many of the courses we offer. Our libraries have hundreds of open access PCs and Macs, Wi-Fi, self-service borrowing facilities and experienced staff available to help you make the most of the library resources. Our professional academic liaison librarians are qualified to provide learning support and information skills training, and can ensure the appropriate information resources you need are available throughout your course. Your librarian is also trained to provide help specifically for your course to help you find and use the best resources available. You can attend scheduled enquiry sessions or book a one-to-one appointment. We’ve developed an open course called Library Matters (accessible with your London Met username and password) to provide information literacy skills for use during your time at London Met. londonmet.ac.uk/library

londonmet.ac.uk/welcome

PASS Scheme

Student charter

Through our Peer-Assisted Student Success (PASS) Scheme, all first-year students have access to friendly advice and guidance from success coaches, who are trained, successful second and third-year students from the same subject area.

Here at London Met, we’re committed to helping our students shape their learning and their futures. Our student charter details our responsibilities to you, and also the commitment we expect from our students. By upholding these key values together, we hope to create a community where everyone can flourish and succeed.

The PASS sessions are part of your course and success coaches can draw on their own knowledge and experience of the subject to boost your progress in various ways. They can help you develop a better understanding of your course content and what is required in assessments, as well as good academic skills and effective ways to be a successful student.

Our student charter outlines these goals and can be read here: londonmet.ac.uk/studentcharter

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londonmet.ac.uk/welcome

Ana – Health and Social Policy BSc (Hons)

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Staying safe

London is a vibrant place to live, but you should take time to learn to look after yourself and your belongings. Here are some handy tips:

Look after yourself • plan your route before going anywhere – the Transport for London website tfl.gov.uk is a good place to start • avoid walking long distances at night. Only use registered taxis or minicabs • avoid using headphones when walking or cycling so you can give your surroundings your full attention

Look after your belongings • lock windows and doors when leaving your accommodation, even if you’re only going next door • mark valuable items with your postcode using an ultraviolet pen • register serial numbers for free at immobilise.com so if your property is stolen the police can track you as the owner • keep your purse or wallet close to your body. Don’t carry too much cash

• be cyber-safe: never share login details and look out for phishing emails

Emergencies • if you need to report incidents or stolen belongings to the police, dial 101. In an emergency always call 999 • if you have a serious illness or an accident go to the Accident and Emergency (A&E) department at your nearest hospital

Health

Registering with a doctor

Dentists

You should register with a local General Practitioner (GP) practice as soon as possible and preferably before you actually need to see a doctor about an illness. You can find a list of your local GPs here on the NHS website.

If you are eligible for NHS treatment you will be eligible for treatment by a dentist accepting NHS patients (although this is not free treatnment it is cheaper than private treatment). You can find an NHS dentist on the NHS website.

If you are a national of a European Economic Area (EEA) country and you are studying on a course lasting less than six months then you are strongly advised to bring a valid European Health Insurance Card (EHIC) with you, otherwise you may be charged for your healthcare.

Eye tests and opticians Eye tests are available at opticians who can be found on the high street. You will have to pay a charge.

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Students’ Union (SU) Make the most of your time at university. Get involved, have your say and join the SU family SU reception The Students’ Union reception is here to help point the way. Located in a brand new, fully refurbished space, the SU is the perfect place to come and settle into your new university surroundings. We have student social areas, work stations, printing facilities, microwaves and even a PS4 waiting for you to use! We can help you with: • NUS extra cards • social activities • sports clubs

Reps. The SU also raises awareness of issues affecting students and runs a wide range of campaigns and events. Advocacy If you have any issues during your time here the SU is here to help you resolve them. The SU can assist with academic and non-academic issues such as mitigating circumstances, appeals, complaints, termination and/or suspension, and allegations of academic misconduct. Appointments are available on request.

• student societies

Sports clubs

• Verve media

The SU run the team sports at the University. Join the formidable #SeaofRed and compete in the BUCS* league. You can also take part in Intramural Sport competitions and tournaments across the University.

• Student Reps • Student Council • student railcards • booking appointments What is the Students’ Union? Once you’ve enrolled at London Met you become a member of the Students’ Union. The Students’ Union (SU) is a democratic organisation and registered charity, independent of the University. It’s overseen by a Board of Trustees and is supported by a team of elected officers and professional staff. Democracy and campaigns We are here to represent your views to the University through a number of channels including elected Sabbatical Officers, Hub committees, Student Council and Student 26

*British Universities & Colleges Sport

Societies The SU support student-led societies covering a range of interests and lifestyles including social, cultural, faith and academic. You can join an existing society, or even set up your own. Verve media Verve Radio and Verve Magazine make up London Met’s very own, vibrant studentled media hub.

Contacting the SU You can find us in the Harglenis Building, Holloway Road. We also have offices in Moorgate (MG3-11) and Calcutta House (CMGN-20) londonmetsu.org.uk @LondonMetSU Email: studentsunion@londonmet.ac.uk SU Reception: +44 (0)20 7133 4171

You can tune into Verve Radio online and hear the latest from our student presenters at ververadio.co.uk. Listen out for Verve playing out across campus. 27

The social experience

Join our magazine team as a writer, photographer or editor. Present your own radio show in our brand new, fully equipped radio studio.

The MetCard and MetCard App

The Rocket

You’ll get instant access to the best deals around our campuses, with food and drink promotions alongside discounted entry to events. You can get your MetCard at The Rocket, where we’ll print it for you straight away so you can start using your discounts, or download the app from the App Store.

The Rocket at our Holloway campus is the social and entertainment venue for our students. Free Wi-Fi is available throughout, which makes our café bar ideal for catching up on work, socialising and partying. We’re open from 11am on weekdays, with comfy sofas, great coffee, and toasted paninis and snacks available. Our fantastic outdoor courtyard and venue space is perfect for relaxing between and after lectures. The Rocket hosts a vibrant programme of events and has a very affordable late bar. Highlights include film screenings, quizzes, live music gigs, comedy, karaoke and various club nights for all musical tastes. We also hold a number of freshers’ events, as well as the amazing freshers’ welcome party at the end of the celebration period. The Rocket offers a warm welcome to all London Met students, staff and their guests, and is open until late at night. Want to get involved? We’d love to hear from you! Get in touch on Facebook or Twitter – which are also the best way to keep in the loop about our events. @londonmetevents

The MetCard and MetCard App are your exclusive passport to student discounts at London Met – and best of all, they’re free!

Café culture At London Met we have a number of cosy and affordable cafés offering a delicious range of teas, coffees, fresh hot meals, pastries and snacks. The relaxed atmosphere makes them perfect for informal study or a catchup with friends. You can also use one of the easy-access computer terminals or log on to the free Wi-Fi, and catch up on reading your lecture notes or emails while sipping a latte.

Sports and recreation Get involved and get active with the London Met sports and recreation service. Take advantage of our state-of-the-art fitness equipment, gym, dance studio and our Active Lifestyles programme offering recreational classes ranging from badminton and boxfit to volleyball and pilates. Whether you want to get fit, meet fellow students or increase your general health and wellbeing, we have plenty of opportunities for you to participate.

londonmet.ac.uk/welcome

Frequently asked questions

When does my course start?

Where is my student hub?

In almost all cases teaching begins immediately after welcome week, in the week commencing Monday 1 October, although some courses complete their enrolment and start teaching earlier, in which case you will be notified separately. Your online welcome timetable – which you can access at londonmet.ac.uk/timetable – gives details of the dates, times and venues for the introductory meetings that you must attend. The name of the course you’re joining is set out in your email of admission. If you’re unable to access your online welcome timetable, please email welcome@londonmet.ac.uk

Holloway campus: Room TM1-89 – Tower Building (near The Junction on the first floor)

When will I get my timetable?

Moorgate campus: Room MG3-03 – Moorgate building

Undergraduate students will also be able to view their timetables for classes via their Evision accounts. This facility is available at londonmet.ac.uk/timetable – normally 48 hours after the completion of pre-enrolment.

This office is the hub for all students studying in the School of Computing and Digital Media, the School of Human Sciences, the School of Social Professions and the School of Social Sciences. Aldgate campus: Room CMGN-24 – Calcutta House This is the principal hub for students studying in The Sir John Cass School of Art, Architecture and Design (The Cass).

This office is the hub for students studying in the Guildhall School of Business and Law including those studying translation and interpreting courses.

When will I get an ID card?

How do I pay my fees?

Before your course starts we’ll ask you to upload a photo, which we’ll use to create your ID card – please see page 13 for details of how to do this. You will receive your ID card when you enrol.

Please visit: londonmet.ac.uk/payingfees

Please keep your ID card with you at all times while at the University.

londonmet.ac.uk/welcome

How do I get my computer password? Your password is already provided on your email of admission. If this doesn’t work, please email welcome@londonmet.ac.uk and a member of the team will get back to you.

Frequently asked questions

What are the term dates and when are the holidays? For a complete list of term dates and holidays visit: londonmet.ac.uk/termdates

What if I haven’t had a response to my application for student funding? If you’ve applied for funding and haven’t heard anything it’s worth checking with the Student Loans Company. If you don’t have a final outcome by late January, please come to see us as early as possible, bringing evidence that you’ve applied, and we can help you from there. You should ensure that you have sufficient funds to cover you for the first few weeks of term. Specialist staff are available on a drop-in basis at our Enrolment Zone at our Holloway campus.

Can I change my course? If you have any questions regarding your course or mode of attendance, please get in touch as soon as possible. UK and EU students should call our admissions team on +44 (0)20 7133 4200 and international students should email international@londonmet.ac.uk. If you change your mode of attendance (from full-time to part-time or vice versa) you should be aware that this may affect any loans or other funding you receive. You’re advised to seek advice from the Enrolment Zone.

Can I join the National Union of Students (NUS)? Yes. All undergraduate and postgraduate, full-time and part-time students can join the NUS. To find out more about the NUS extra card, and for discounts at a selection of retail outlets, visit londonmetsu.org.uk

Can I bring my car and is there parking available? Our central location means that there is no student parking available (apart from disabled parking), and so parking your car is likely to be very difficult. You’re strongly advised to use public transport.

londonmet.ac.uk/welcome

London Met online

London Met is a big place with thousands of students and staff spread across three campuses in Holloway, Moorgate and Aldgate. With so many of us, you might be asking yourself what is the best way of keeping in touch and staying up-to-date with all the University news. Well, there are lots of ways...

London Met website You’ve probably already visited our website, but do check it regularly – it will provide you with information on everything you possibly need to know about the University. londonmet.ac.uk

Student Zone The Student Zone is the University’s intranet site for students. You’ll find useful information about coursework and exams, fees and funding, timetables, academic tutors and an A-Z to help answer all your questions. student.londonmet.ac.uk

London Met news As a student you’ll receive regular emails from your Vice-Chancellor, Professor John Raftery, about developments at London Met. You’ll also be emailed the University’s student newsletter.

You can also stay up to date with all the latest enrolment information via our dedicated Welcome Twitter account: @LdnMetWelcome

londonmet.ac.uk/welcome

Top tips to get you set for London Met

Get to know people As well as meeting students from your course, you can also make new friends by joining one of the many student societies at London Met. These societies cater for a number of interests, from sports and politics to music and art. Try to go to as many events as you can at the beginning.

Whilst some absences might be unavoidable, you should always let your module leader know in advance and you must catch up on what you’ve missed.

Budget

Being a student often means juggling your modules, your job, your family life and, of course, your social life! With all these factors competing for your time, it’s best to take some time out and make a plan to avoid stressing out at a later date.

You might have to make your money stretch during your studies, so try not to spend all of your student loan during freshers’ fortnight! If you require it, we can help you find a job or advise you on how to manage your money more effectively. Discounts for students are available from many places, including Transport for London (TfL) and the National Union of Students (NUS).

Prepare yourself

Ask for support

Organisation is key

Set some time aside to read through the information you’re given about your course. Make sure you read the handbooks carefully and you fully understand what is expected of you. Make useful notes in class to help you when you have to write coursework or revise for exams.

Show commitment Commitment to your studies is key to your success as a student at London Met. You should attend all classes and attempt all assessments; good attendance will ensure you’re always on top of the subject matter. Attendance at classes is recorded and reviewed on a regular basis. If your attendance over your whole programme isn’t satisfactory, you risk having your enrolment with the University stopped. 32

If you aren’t sure about something, please do ask us. We’re here to make sure you have a quality experience and that you have all the information, support and guidance you need to help you succeed in your studies. Look out for our “Ask me” ambassadors, who will be wearing “Ask me” badges around campus during enrolment.

Key information Online pre-enrolment: londonmet.ac.uk/evision If you have any problems, email: welcome@londonmet.ac.uk Admissions for UK and EU students: londonmet.ac.uk/admissions admissions@londonmet.ac.uk +44 (0)20 7133 4200 londonmet.ac.uk/welcome

Admissions for international students: londonmet.ac.uk/international adviceinternational@londonmet.ac.uk Student accommodation: londonmet.ac.uk/accommodation Tuition fees and funding: londonmet.ac.uk/fundingadvice Disabilities and dyslexia: londonmet.ac.uk/disabilities

Student hubs: Holloway: Room TM1-89 Aldgate: Room CMGN-24, Calcutta House Moorgate: Room MG3-03 londonmet.ac.uk/studenthubs Library: londonmet.ac.uk/library Students’ Union: londonmetsu.org.uk

Careers and employment: londonmet.ac.uk/careers Aldgate: +44 (0)20 7320 2380 Holloway: +44 (0)20 7133 2094

“London Met has created so many opportunities for me.”

Kelly – Criminology and Sociology BSc (Hons)